Job description of the medical registrar of the prevention department. Job description of the medical registrar of the clinic. Characteristics of work, tasks and job responsibilities

Employment in the registry office of a medical institution does not imply the presence of specialized medical education. But, in accordance with the professional standard, a citizen must undergo specialized training lasting 6 months. The program is aimed at achieving the following goals:

training in the optimal procedure;
maintaining staffing levels;
strengthening the stress resistance of a specialist;
mastering modern communication systems.

The main difficulty of the work medical registrar due to the lack of specialized education and only practical training. And as practice shows, in most medical institutions, the administrator adheres to the job description of the registrar.

Why is it needed and what does it do?

Many people think that a medical registrar is a very simple profession that does not require special knowledge. In fact, from coordinated and efficient work this specialist the whole process of activity depends medical institution.

So, every patient who comes to see a doctor first of all turns to the medical registrar. The latter, in turn, should be able to talk about all types of services provided in which the future patient has expressed interest.

Next, the receptionist must issue the citizen a coupon allowing him to go to the right doctor. If the hospital has several specialized specialists who receive patients, then when issuing a coupon, the registrar is obliged to comply with the principle of even distribution of the load.

In medical institutions that receive patients at home, a specialist keeps records of incoming calls and promptly transmits information to doctors.

General provisions of the instructions

A citizen who decides to take on the duties of a medical registrar must have:

secondary education of general importance and individual training for at least 6 months in combination with specialized experience of 2 years or more;
secondary medical education (in this case there are no requirements for experience).

Only the immediate head of the institution can appoint or dismiss a person from a position.

Without fail, a specialist who begins to fulfill the job description of a medical registrar must:

be able to maintain primary documentation;
have an idea of the basic regulations related to labor protection;
carefully read and follow the internal labor order, operating in the institution;
study labor protection standards, fire safety, industrial sanitation and follow them.

Responsibilities and tasks

Implementation labor activity within the framework of the registry of a medical institution, it involves a fairly wide range of responsibilities.

Medical receptionist must pay attention to every visitor, create a schedule or make the necessary adjustments to it, have the necessary information to answer patient questions (including over the phone), and know the order in which cards are placed in the archive.

The working day of any registrar begins with a very banal procedure - turning on the equipment. The duration of job duties directly depends on the place of work. If we're talking about about a budgetary medical institution, then You need to come to work at 7:30, and you can leave the reception at 16:00.

The main task of the receptionist is correct and timely entry to to the right specialist . That is, the medical registrar must have knowledge regarding medical specialties, be personally acquainted with each employee of the clinic, and also at least understand a little about diagnoses, so as not to refer a patient suffering from a stomach ulcer to an orthopedic doctor.

After the patient visits the right doctor, the medical registrar must sign him up (if necessary) for the prescribed tests and studies; accordingly, a gastroscope must also be able to be distinguished from an X-ray machine.

It is impossible to determine the daily number of visitors, but when hiring, you should remember that there will definitely be more patients in a regional medical institution than in a district clinic.

Medical receptionist must behave correctly and politely. It is desirable that the specialist can not only issue a coupon for visiting a particular specialist, but also clearly explain when, where and what time you need to come.

By the way, if a citizen made an appointment in advance, and on the day of the visit (or earlier) the doctor suddenly fell ill (left, etc.), then it is the medical registrar who must call the patients, warn about the unplanned absence of the doctor and agree on a new date for the visit.

After the doctors finish the appointment, and their assistants with secondary medical education bring client cards, the receptionist is obliged to arrange them in accordance with numbers or in alphabetical order.

Requirements for a specialist

To begin performing the duties of a medical registrar for a potential employee sufficient secondary medical education without any work experience or secondary general education in combination with professional training lasting 6 months.

Responsibility and rights

An employee whose place of performance of official duties is the registry of a medical institution has the right:

offer management ideas and projects aimed at improving and optimizing their own labor regulations;
receive and apply in work information materials and regulatory documents necessary for the effective performance of job duties;
participate in meetings and scientific conferences that address issues related to his work;
undergo certification and increase (confirm) qualification category.

When performing his job description, the medical registrar must:

carry out your work effectively;
qualitatively prepare medical and official papers;
carry out instructions, recommendations and orders of the immediate supervisor in a timely and competent manner;
comply with the current legal system;
timely prepare and provide statistical and other information;
promptly respond to emergency situations and report this to management (for example, violations of fire and sanitary safety).

A registry employee who violates labor regulations or current legislation will be required to bear disciplinary, administrative, financial or criminal liability, depending on the severity of the offense.

Advantages and disadvantages of the profession

Daily communication between the medical registrar and big amount the patient can simultaneously attribute to both positive and negative aspects. The specialist must always be friendly, polite, merciful, and also dispose high level IT literacy and have the skills to behave in a psychologically complex multitasking mode.

Theater begins with a coat rack, and hospital (clinic) - from the reception desk. This is where a potential patient first turns, trying to find out about the procedure for seeing a doctor, how to get a consultation, etc. Therefore, the registrar must have the minimum required set of knowledge to quickly and accurately organize preliminary and emergency registration of patients.

Almost all specialists in this field often suffer from emotional burnout, exhaustion and depersonalization. No requirements for medical education and regular promotion qualification level negatively affects professional activity registrars.

You can learn about how medical registrars are trained in the video.

Organization of the registry work

Medical receptionists- These are specialists who work in the registry of healthcare institutions.

The registry is rightfully considered one of the main organizational units of a healthcare institution, since the activities of all offices and departments depend on the work.

After all, thanks to the registry in a healthcare institution, the smooth and immediate registration of patients for appointments with a doctor is organized, doctors’ home calls are registered, and the flow of patients is regulated to distribute it according to the types of care provided.

The registry organizes systematic storage of patient medical records. Medical registrars ensure the organization of the work of the registry, and therefore, to some extent, the work of the entire medical institution.

Job description of the medical registrar of the clinic

Job description The medical registrar, like other job descriptions, contains:

general provisions,
job responsibilities,
rights and responsibilities of a medical registrar.

General provisions

The general provisions of the job description of a medical registrar contain information about the conditions of admission to this position, necessary knowledge for work.

Medical registrars are classified as specialists.

Note 1

A person who has a specialized secondary education can become a medical registrar professional education or who has undergone additional training in the field of professional activity.

The medical registrar needs to know:

labor and labor protection legislation Russian Federation;
safety rules, fire protection, industrial sanitation and labor protection standards;
The medical registrar must be familiar with the internal labor regulations and the rules for working with primary documentation.

Job responsibilities of a medical registrar

The medical registrar is obliged:

register patients who applied to a health care institution for medical care;
ensure storage of medical records;
provide information on patient admission issues directly or by telephone.

Medical documentation plays a vital role, as it reflects the results of preventive examinations, vaccinations, the course and outcome of diseases.

The responsibilities of the medical registrar include maintaining the good condition of the file cabinet, appearance each outpatient card.

Medical registrars also issue coupons to patients to see a doctor, record requests over the phone, receive home calls from doctors, and issue passport details. sick leave certificates and certificates, provide the necessary information.

The tasks of the medical registrar include the correct and timely registration of patients with the right doctors, which means that the medical registrar needs to know not only all the specializations of doctors, but also the staff of the medical institution itself.

Medical registrars, also, after consultation with doctors, sign up patients for examinations - those prescribed by the doctor. Therefore, the registrar must know and understand the tests carried out in the clinic.

In addition, the medical registrar is required to be correct and polite with patients.

Note 2

It is desirable that the medical registrar not only make appointments with doctors, but also be able to explain to patients in accessible language when and where they need to come, and what to bring to the doctor’s appointment.

Rights and responsibilities of a medical registrar

According to the job description, medical registrars have the right to receive information necessary for the quality performance of assigned tasks.

Medical registrars are responsible for failure to perform or improper performance of official duties, which are provided for in the job description.

Typical sample

I APPROVED

___________________________________ (initials, surname)
(name of company, ________________________
enterprises, etc., him (director or other
organizational and legal form) official,
authorized
approve official
instructions)
" " ____________ 20__

Job description
medical registrar
______________________________________________
(name of organization, enterprise, etc.)

" " ______________ 20__ N_________

This job description was developed and approved by
basis employment contract With __________________________________________
(name of the position of the person for whom
______________________________________________________________ and in accordance with
this job description has been compiled)
provisions Labor Code Russian Federation and other regulatory
acts regulating labor relations in the Russian Federation.

1. General Provisions

1.1. A medical registrar belongs to the category of specialists.
1.2. A person is appointed to the position of medical registrar
having secondary (complete) general education and individual training is not
less than 3 months ______________________________________________________________
(without requirements for work experience; work experience
profile for at least 2 years)
or secondary medical education without requirements for experience
work.
1.3. Appointment to the position of medical registrar and
exemption from it is carried out by order of the head of the institution.
1.4. The medical registrar must know:
- rules for working with primary documentation;
- fundamentals of labor legislation and labor protection in Russia
Federations;
- internal labor regulations;
- rules and regulations of labor protection, safety precautions,
industrial sanitation and fire protection;
- _________________________________________________________________.
1.5. The medical registrar reports directly to
________________________________________________________________________.
1.6. ______________________________________________________________.

2. Job responsibilities

Medical registrar:
2.1. Maintains registration of patients seeking medical care
to a health care institution.
2.2. Provides storage and delivery of medical records to the office
doctor
2.3. Provides information on reception issues
directly or by telephone using reference materials.
2.4. ______________________________________________________________.

The medical registrar has the right:
3.1. Obtain the information necessary for quality performance
assigned tasks.
3.2. Make proposals for consideration by the management of the institution and
his immediate superior on issues of improving registration
work.
3.3. Demand that the management of the institution provide assistance in
performance of their official duties.
3.4. ______________________________________________________________.

4. Responsibility

The medical registrar is responsible for:
4.1. For improper performance or failure to fulfill their duties
duties provided for in this job description - in
within the current labor legislation Russian Federation.
4.2. For offenses committed in the course of exercising their
activities - within the current administrative, criminal and
civil legislation of the Russian Federation.
4.3. For causing material damage- within the current
labor and civil legislation of the Russian Federation.
4.4. ______________________________________________________________.

The job description was developed in accordance with ________________
(Name,
_____________________________.
document number and date)

Head of structural unit (initials, surname)
_________________________
(signature)

" " _____________ 20__

AGREED:

Boss legal department

(initials, surname)
_____________________________
(signature)

" " ________________ 20__

I have read the instructions: (initials, surname)
_________________________
(signature)

This section of the NCC website is dedicated to working forms of personnel documentation that regulate the relationship between the employee and the organization. The proposed texts are real, previously approved, working personnel documents, which were prepared by the staff of our personnel center and Mrs. Olga Vitalievna Zhukova.
If you like the style, you can take these sample job descriptions as instructions, further modifying them to suit the individual needs of your enterprise, or you can place an order and entrust this task to the employees of our personnel center.

State state-financed organization health care of the city of Moscow

"City Clinic No. _

Department of Health of the City of Moscow"

Job description

Medical receptionist

1. General Provisions

1.1. This job description defines the job duties, rights and responsibilities of the Medical Registrar of the State Budgetary Healthcare Institution “GP No. _ DZM” (hereinafter referred to as the Institution) and is an annex to the employment contract.

1.2. A medical registrar belongs to the category of specialists.

1.3. A person who has secondary vocational education in the profile of the work performed or secondary (complete) general education and additional training in the field of professional activity for at least 6 months is appointed to the position of Medical Registrar.

1.4. Appointment to the position of Medical Registrar and dismissal from it are made by order of the Chief Physician of the Institution in accordance with the current legislation of the Russian Federation.

1.5. The medical registrar must know and follow: the rules for working with primary documentation, computer and organizational equipment; basics of labor legislation; internal labor regulations; labor protection and fire safety rules.

1.6. The Medical Registrar reports directly to the Chief Information Officer.

1.7. During the absence of a medical registrar (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the corresponding rights and bears responsibility for untimely or improper performance of the duties assigned to him.

2. Responsibilities

The medical registrar is obliged:

2.1. Maintain registration of patients who applied to the Institution to receive medical services.

2.2. Ensure storage and delivery of medical records to the physician's office.

2.3. Participate in the preparation and registration of certificates of incapacity for work.

2.4. Provide assistance to patients for emergency appointments with a doctor, citizens who require assistance for appointments, and those who first applied to a medical institution.

2.5. Regularly undergo training (instructions, trainings) in safety precautions, industrial sanitation, occupational hygiene, fire protection, activities medical institution in extreme conditions, organized by the administration of the Institution in accordance with approved plans and with the obligatory recording of this fact by signature in the relevant journals.

3.1. Get acquainted with the draft orders of the Chief Physician of the Institution concerning the activities of the medical registrar service.

3.2. Submit proposals for improvement of work related to the responsibilities provided for in this job description for consideration by the management of the medical institution.

3.3. Report to the management of the medical institution about all shortcomings in the performance of their official duties. production activities enterprise (its structural divisions) and make proposals for their elimination.

3.4. Demand that the management of the medical institution provide assistance in the performance of his official duties and the exercise of his rights.

Medical receptionist enjoys everyone labor rights in accordance with the Labor Code of the Russian Federation.

4. Responsibility

The medical registrar is responsible for:

4.1. Proper performance of their duties as provided for in this job description;

4.2. Compliance with labor regulations;

4.3. Compliance with the rules medical ethics;

4.4. Compliance with fire safety and safety regulations established in the Institution.

For violation labor discipline, legislative and regulatory acts, a medical registrar may be subject to disciplinary, material, administrative and criminal liability in accordance with current legislation, depending on the severity of the offense.

In case of production necessity, the Institution reserves the right to correct the job description.

AGREED:

Head of HR Department

Legal Advisor

Signature ______________________________ (full name) “_____” ______________ 20__

(signature, surname, initials, date)

Head of Information Department

Signature ______________________________ (full name) “_____” ______________ 20__

(signature, surname, initials, date)

KNOWN:

Worker

Signature ______________________________ (full name) “_____” ______________ 20__

(signature, surname, initials, date)

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Medical receptionist

Typical sample

I APPROVED

Job description
medical registrar
______________________________________________
(name of organization, enterprise, etc.)

" " ______________ 20__ N_________

This job description was developed and approved by
based on an employment contract with __________________________________________
(name of the position of the person for whom
______________________________________________________________ and in accordance with
this job description has been compiled)
provisions of the Labor Code of the Russian Federation and other regulatory
acts regulating labor relations in the Russian Federation.

1. General Provisions

1.2. A person is appointed to the position of medical registrar
having secondary (complete) general education and individual training does not
less than 3 months ______________________________________________________________
(without requirements for work experience; work experience
profile for at least 2 years)
or secondary medical education without requirements for experience
work.
1.3.

Appointment to the position of medical registrar and
exemption from it is carried out by order of the head of the institution.

— fundamentals of labor legislation and labor protection in Russia
Federations;
— internal labor regulations;
— rules and regulations of labor protection, safety precautions,
industrial sanitation and fire protection;
— _________________________________________________________________.
1.5. The medical registrar reports directly to
________________________________________________________________________.
1.6. ______________________________________________________________.

2. Job responsibilities

4. Responsibility

Tell me, what are the responsibilities of a medical registrar???

For offenses committed in the course of exercising their
activities - within the current administrative, criminal and
civil legislation of the Russian Federation.
4.3. For causing material damage - within the limits of the current
labor and civil legislation of the Russian Federation.
4.4. ______________________________________________________________.

The job description was developed in accordance with ________________
(Name,
_____________________________.
document number and date)

Head of structural unit (initials, surname)
_________________________
(signature)

" " _____________ 20__

AGREED:

Head of the legal department

(initials, surname)
_____________________________
(signature)

" " ________________ 20__

I have read the instructions: (initials, surname)
_________________________
(signature)

" " _____________ 20__

Other instructions in the section:
— Job description of an engineer for equipment configuration;
— Job description of the head of the personnel training department;
— Job description of a legal adviser of the first category of legal service.

ROLE AND PLACE OF THE MEDICAL REGISTRAR IN THE ORGANIZATION OF MEDICAL CARE IN PRIMARY CARE

Zakharova G.I., Kasimovskaya N.A.

On modern stage development of healthcare, there is an urgent need for vocational training medical registrars for medical organizations in primary care. The medical registrar must follow an algorithm for communicating with patients based on the principles of benevolence, respectful attitude and politeness, mercy, a sense of compassion for the patient’s condition during service. To meet the needs of patients, the registrar must have high computer literacy, skills to work in difficult psychological conditions, and be able to work in multitasking mode.

A theater begins with a hanger, and a medical institution begins with a registry. Registry is basic structural unit medical institution for organizing the reception of patients in the clinic and at home. The main result of the work of this department is the organization of preliminary and urgent registration of patients for an appointment with a doctor, as if directly contacting medical organization, and by phone. The medical registrar plays a large role in the case proper organization receiving patients. He is the first to meet the patient, talk to him, and, if necessary, help the patient understand the organization of the appointment.

By order of the Ministry of Health and social development Russian Federation (Ministry of Health and Social Development of Russia) dated July 23, 2010 N 541n Moscow “On approval of the Unified Qualification Directory of positions of managers, specialists and employees, section “Qualification characteristics of positions of workers in the healthcare sector” “qualification requirements: secondary vocational education in the field work performed without requirements for work experience or secondary (complete) general education and additional training in the field of professional activity for at least 6 months without requirements for work experience,” that is, to work as a medical registrar, a medical education is not required, and this worsens the quality service .

Ensuring accessibility and quality medical care possible thanks to balanced requirements for the quality of work of all categories of personnel, including medical registrars. Apart from job descriptions for registrars, there are very few developed systems for organizing and effectively operating the entire registry. However, medical registrars, unlike doctors and nurses, do not have special knowledge and skills in their field. Each medical registrar understands his functional responsibilities to the best of his own, non-specialized education and work experience that is not related to medicine, therefore, the performance of duties often comes down to amateur performance, which in practice, among medical registrars, a spontaneous situational decision prevails professional tasks, lack of a clear understanding of the validity of the demands of the manager and doctors, arbitrary behavior with patients and lack of skills to resolve conflict while maintaining relationships.

Features of the profession of a medical registrar in a hospital and clinic

The professional level of medical registrars and the efficiency of their work are not always high. Often they lack adherence to the rules of medical ethics and deontology, and the ability to avoid conflicts. The medical receptionist must be very correct, polite with patients, in no case should he be rude to them, and it is also desirable that he not only make appointments with doctors, but also be able to explain to the patient in accessible language how to act and where to go.

After all, the task of the receptionist is not only to make an appointment for the patient, but also to calm him down, relieve psychological stress, and smile. Visitors to medical institutions should not experience negative emotions when communicating with medical receptionists.

The work of a medical registrar at first glance seems very simple, but in fact this work is very difficult both psychologically and physically, although psychologically it is still more so. Emotional burnout, emotional exhaustion, depersonalization (lack of emotional involvement in relation to work) - these are the main syndromes that are largely characteristic of medical registrars. In conditions emotional burnout the person cannot work productively. In this regard, it is necessary to introduce mandatory training for registrars in the basics of the profession - the ability to communicate with people, computer literacy and the basics of ethics. The presence of professional knowledge and skills among medical registrars will not only reduce queues and waiting time for patients at the reception due to the skills of rational distribution of their functional responsibilities and time management, but also to resolve most patient issues directly in the medical organization without contacting higher authorities.

Conclusions:

1. The medical registrar plays an important role in the organization of care in primary care.

2. The medical registrar does not have enough knowledge for professional activities.

3. There is an urgent need for professional training of medical registrars.

List of sources used:

1. Konyukhova S.G. Experience vocational training medical registrars of municipal medical organizations. //Nurse.-2015. - No. 4. - pp. 17-20.

2. Public health and healthcare / ed. Prof. V.L. Minyaeva, N.I. Vishnyakova, // M.: Publishing Center "Academy", - 2003, - P. 263.

3. Order of the Ministry of Health and Social Development of the Russian Federation (Ministry of Health and Social Development of Russia) dated July 23, 2010 N 541n Moscow “On approval of the Unified Qualification Directory of positions of managers, specialists and employees, section “Qualification characteristics of positions of workers in the field of health care.”

Job description of a medical registrar working at the information desk

Single qualification directory positions of managers, specialists and other employees (EKS), 2017
Section “Qualification characteristics of positions of workers in the healthcare sector”
The section was approved by Order of the Ministry of Health and Social Development of the Russian Federation dated July 23, 2010 N 541n

Medical receptionist

Job responsibilities. Maintains registration of patients who contact a medical organization to receive medical services.

Ensures storage and delivery of medical records to the physician's office. Participates in the preparation and registration of certificates of incapacity for work.

Must know: rules for working with primary documentation, computer and organizational equipment; basics of labor legislation; internal labor regulations; labor protection and fire safety rules.

Qualification requirements. Secondary vocational education in the profile of the work performed without requirements for work experience or secondary (complete) general education and additional training in the field of professional activity for at least 6 months without requirements for work experience.

Comments on the post

The above qualification characteristics Medical Registrar positions are designed to resolve regulatory issues labor relations and ensuring an effective personnel management system in various organizations. Based on these characteristics, a job description for a medical registrar is developed, containing the rights and responsibilities of the employee, as well as a specific list of his job responsibilities, taking into account the specifics of the organization and management of the activities of the enterprise (institution).

When drawing up job descriptions for managers and specialists, it is necessary to take into account the general provisions for this edition of the reference book and the introduction general provisions for the first edition of the job directory.

We draw your attention to the fact that the same and similar job titles may appear in different editions of the CEN. You can find similar titles through the job directory (alphabetically).

Requirements of the professional standard of a medical registrar of a medical organization

print version

Training of medical registrars

The program “Training of medical registrars” is a set of general professional and vocational training modules and disciplines, as well as requirements for its development and is intended for implementation in the field of additional professional education. The program is intended for persons who do not have secondary medical education.

Features of the program

Developed by teachers of the St. Petersburg Center for Postgraduate Education of the FMBA of Russia;
Includes all the necessary theoretical and practical classes, the purpose of which is to improve and develop professional competencies medical registrars;
The program is intended for persons who do not have secondary medical education.

Subject of the program

Organization of the medical care system in the Russian Federation, the basics of health care economics, the basics of public health and healthcare;
Informatization of the activities of a medical organization;
Culturological and philosophical foundations of the activities of a medical organization;
Fundamentals of medical knowledge;
Patient psychology.

Duration

864 hours (6 months).

Learning outcomes

Acquisition of theoretical knowledge and practical skills, improvement of general and formation of professional competencies for the implementation of a new type of professional activity

Upon completion of training, a standard certificate is issued.

Educational and thematic plan

Duration of training

As groups are completed.

For additional information, please contact the educational department by phone +7 (812) 558-98-10 or +7 (812) 559-19-25 .

Job description of a medical registrar [name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations in the Russian Federation.

1. General Provisions

1.1. A medical registrar belongs to the category of specialists.

1.2. A person with secondary (complete) general education and individual training for at least 3 months is appointed to the position of medical registrar [without presenting requirements for work experience; work experience in the profile of at least 2 years] or secondary medical education without presenting requirements for work experience.

1.3. Appointment to the position of medical registrar and dismissal from it are made by order of the head of the institution.

1.4. The medical registrar must know:

— rules for working with primary documentation;

Organization of the registry work

Medical receptionists- These are specialists who work in the registry of healthcare institutions.

The registry is rightfully considered one of the main organizational units of a healthcare institution, since the activities of all offices and departments depend on the work.

Job description of the medical registrar of the clinic

The job description of a medical registrar, like other job descriptions, contains:

general provisions,
job responsibilities,
rights and responsibilities of a medical registrar.

General provisions

The general provisions of the job description of a medical registrar contain information about the conditions for admission to this position and the necessary knowledge for the job.

Medical registrars are classified as specialists.

Note 1

A person who has a specialized secondary vocational education or has undergone additional training in the field of professional activity can become a medical registrar.

The medical registrar needs to know:

legislation on labor and labor protection of the Russian Federation;
safety rules, fire protection, industrial sanitation and labor protection standards;
The medical registrar must be familiar with the internal labor regulations and the rules for working with primary documentation.

Job responsibilities of a medical registrar

The medical registrar is obliged:

register patients who applied to a health care institution for medical care;
ensure storage of medical records;
provide information on patient admission issues directly or by telephone.

Medical documentation plays a vital role, as it reflects the results of preventive examinations, vaccinations, the course and outcome of diseases.

The responsibilities of the medical registrar include maintaining the good condition of the file cabinet and the appearance of each outpatient card.

Medical registrars also issue coupons to patients to see a doctor, record requests over the phone, receive home calls from doctors, draw up passport parts of sick leave certificates and certificates, and provide the necessary information.

In addition, the medical registrar is required to be correct and polite with patients.

Note 2

Rights and responsibilities of a medical registrar

According to the job description, medical registrars have the right to receive information necessary for the quality performance of assigned tasks.

Medical registrars are responsible for failure to perform or improper performance of official duties, which are provided for in the job description.

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