The classic scheme for enabling Internet services in an apartment building is as follows: TKD (multiple access point) - twisted pair - router in the client’s apartment, to which client devices are connected via wire and Wi-Fi.

Typical complaints from subscribers are that the speed is lower than the tariff, and regular “freezing” occurs when working on the Internet, which is expressed by taking a long time to open pages in the browser, video interruptions, loss of connection with game servers, etc. This behavior is irregular in nature, and most often occurs during the hours of greatest user activity from approximately 18:00 to 23:00, depending on the city.

There are a few simple steps that will allow you to determine the possible cause of such problems and solve 90% of user situations. They are lower.

The first logical step is to check the speed.
To fulfill this point, you should minimize the number of transit devices through which the Internet is connected in the apartment. Ideally, you should connect the operator cable directly to the computer and configure the connection on it. After that, check your speed on resources that provide a similar service, for example, speedtest.net. This is a special service that can send data from high speed– which, alas, cannot be said about all resources on the Internet.

If you managed to achieve a speed close to that specified in the tariff, then there are no problems with the operator’s equipment and the cable to the apartment. If the speed is significantly lower, the connection is constantly interrupted, you should contact the technical support of the provider for diagnostics by the operator and, possibly, repairs.

Please note that all “home” contracts always have wording in the spirit of “up to 10 Mbit/s”, where the most important part is “up to”. Without this pretext, only corporate agreements are possible, where the stripe is guaranteed: for this guarantee you pay about 2-3 times more. But, nevertheless, the difference of more than 5-7% with the speed of the tariff, repeated with a direct connection at different times of the day, is the problem of the provider.

The second step is diagnosing the router
Let's assume that you get normal speed “directly”. Now we need to look at intermediate devices. There are quite old models of routers that are still used by users. These models have significant performance limitations that do not allow them to implement tunnel connections (L2TP/PPTP) at speeds above 20-30 Mbit/s. Examples of such routers are DIR-300, ASUS WL-520 and others. Unfortunately, the only way to solve the speed problem in this situation is by replacing the router with a more productive one, or using a tunnel-free solution, if your telecom operator has one.

By the way, we are soon going to switch to IPoE instead of L2TP.

• On DHCP, minimize the user network from 255 hosts to a minimum number of +3-5 guest devices using the network mask /27 - 32 hosts, /28 - 16 hosts, /29 - 8 hosts. I recommend choosing /28, because You are unlikely to have more than 16 devices on your home network.
• Select the router address neither at the beginning nor at the end of the network, for example, for the network 192.168.0.0/28 (255.255.255.240), set the router address to 192.168.0.8. Recommended network 192.168.10.32/28 (255.255.255.240), router address 192.168.10.40. Glue it to the router new address router.
• For home devices, map MAC+IP bundles in a DHCP pool so that the devices are tightly bound. Configure Wi-Fi access restriction based on the MAC addresses of your devices (but then guests at your home will not be able to connect or you will also have to register the MAC addresses of their wireless devices).
• Change the administrator password to access the router; use at least 8 characters as a password, taking into account changing case, as well as numbers and symbols. You should immediately write down the administrator’s login password somewhere safe; After such operations, we always get a lot of requests “how to reset your password.”
• Set up Wi-Fi: hide SSID, set WPA2 encryption, enter a password of more than 8 characters, case sensitive and numbers/letters.

Fourth step - select a channel
After the router has been configured, you need to pay attention to the Wi-Fi channel used on which the router and wireless clients operate. Many telecom operators, when connecting their clients, immediately provide a router in addition. Thus, almost every apartment connected to the Internet has a Wi-Fi wireless device.

Now the vast majority of Wi-Fi equipment operates in the 2.4 GHz frequency; in total, at this frequency there are 14 channels on which wireless devices can operate. In addition to frequency, significant parameters are signal-to-noise ratio, signal strength and bandwidth. If all devices operate on the same channel, then conflicts will arise between them, which for the user will look like regular “freezes”, i.e. freezing when opening resources in the browser or interruptions in the broadcast of video and sound.

Therefore, you need to choose a channel on which there are the fewest competitors with a signal strength level close to yours. Another option could be to “transfer” wireless devices to the 5 GHz range, but for this the router and the wireless devices themselves must have the technical capability.

Utilities that will help analyze channel occupancy are Wi-Fi Explorer for Mac, or inSSIDer for PC.

The screenshot of the WiFi Explorer program shows that the two networks Asus293 and r-r-r...miau are close in signal strength to each other and a conflict may arise, but they are on different channels, the first network is on channel 11, the second on channel 12, which solves the problem.

Summary
There is no need to worry too much about the location of the router in the apartment relative to the windows or the influence of the microwave: quite rarely this causes any problems. It is recommended to place the router “in the middle” of the apartment with priority placement to the most frequent point of work with wireless devices, for example, in the living room or office, and not in the kitchen or in the closet in the hallway. In terms of device conflicts, in my experience there was only one case when a subscriber experienced radio noise in the 2.4 GHz range when a Samsung HW-H450 sound bar was connected via Bluetooth, acting as a music center. This was only discovered experimentally.

In normal cases, there is no need to adjust the signal strength. In multi-room apartments with concrete walls, it is sometimes important to study the radio broadcast with utilities like those given above in order to decide on increasing the signal strength.

According to statistics, about 90% of requests were resolved using such simple methods.

I connected the Internet to MGTS and mobile communications. They offered it as a package because it was cheaper. And in fact. If I had known about you earlier, I would have saved so much money

I have been a client of MGTS for several years. Was originally theirs home phone, then I switched to their Internet. The speed is normal. The router was given free of charge. Subscription is also in the middle range of 499 rubles. As long as there are no problems I will use it.

Thanks for the quality MGTS services. Polite and professional staff, good service and the Internet.

Using a social card, I very successfully connected the Internet to MGTS. The speed is small, only 30 Mbit, but it is enough for me. The equipment was provided for use free of charge.

I connected to MGTS through a promotion, and now, in addition to the Internet, I have absolutely free mobile communications. I read it by chance on the website and immediately went to their office to translate my mobile number in mgts. I have never regretted it

The Internet was needed. I had several points when choosing. It's price and quality. I liked MGTS's offer. Which is how I connected the Internet. Now I not only have 300 Mbit/s Internet, but also mobile communications are absolutely free with mobile internet for 2GB. Overall I'm happy with everything, no problems so far.

I have had Internet from MGTS for a long time, I decided to save money and connect to a package of mobile communications and Internet services. With the Internet and my Non Stop mobile tariff, it turns out to be 999 rubles per month. Internet speed is excellent. I use it freely and watch any films and videos. Mobile communication is also normal. I don’t regret that I connected the package right away, it’s really more profitable.

I've had my MGTS router for a long time; I connected to the Internet from them because of the good price. But that was a long time ago, 1.5 years ago. The average speed was 200 Mbit/s. So much time has passed, I looked at what offers others now have for connecting to the Internet. And I realized that I was staying with MGTS, just as I was the best and still am. Well done, what can I say... they value their clients!

MGTS connected me to Internet and television at a social tariff. I’m retired, I’m constantly short of money, so it was very beneficial for me to connect in this way. A neighbor told me about this tariff. She made the connection herself this way. I pay 370 rubles a month for Internet and television. Under these conditions, this connection suits me.

Thanks to the MGTS promotion for connecting TV and the Internet, I received free mobile communications, and it is unlimited. It happened by chance, I just called to inquire about the conditions for connecting to the service package. And then they offered me such a promotion. I agreed almost immediately. I use everything, everything works, so I don’t regret it, especially for such little money for me.

I bought a cool TV more for playing console games. But I also immediately wanted to connect to good TV. I really liked the conditions of MGTS for the price. The connection was made quickly. There are a lot of cool channels, the quality is excellent. Now I spend a lot of time watching TV))) And I only pay 160 rubles.

Previously, we had a different provider in the west of Moscow (Kremenchugskaya St.). There were almost no complaints about it, except for the Internet being turned off a couple of times, but we paid 550 rubles for an Internet speed of 50 Mbit/second. We received a call from the MGTS company and said that they were running a promotion" Tariff plan Internet 77" and now you can connect to the Internet at a speed of 70 Mbit/sec and for only 277 rubles per month and you will have to pay for it along with the phone. We decided to try it and ordered installation. The next day they came to us and hung a router in the corridor. Now We now have internet throughout our apartment.

And we started paying 500 rubles a month for everything: telephone, caller ID and Internet.

I’ll lower the rating to 4 for now, because while on weekdays the Internet speed exceeds 50 Mb/sec, it drops sharply on weekends. True, this speed is enough for me, but they still promised 70, so give me at least 50 m/bit. In the future, you can connect 100 channels in the corridor through this block digital television, but not yet.

Use 4 months. So far there are no complaints or complaints.

I always thought that video surveillance was pampering and a waste of money. But my husband really wanted this service, and we entered into an agreement with MGTS.

And now I understand how useful this thing is.

You can easily see what was happening at home in our absence, for example, whether the housekeeper is really just cleaning and not climbing on the bedside tables.

We have connected the simplest tariff for 200 rubles. per month in total. Video recordings are stored for seven days, I think that this is quite enough for home use.

Just recently, my wife and I moved to a new apartment. The apartment, of course, is very good, we are happy, but the Internet that was there was something special. The speed always jumps, especially in the evening, if my wife is at the computer and I turn on the laptop, this is a problem. I like to play online games after work, chat on Skype, so if she starts watching a movie, her ping immediately goes up and someone has to give in, usually me) We don’t have iron patience and we decided to change the provider. After reading the reviews we decided to try the new MGTS. What captivated us was the price: 200 Mbit per second promotion. for 490 rub. per month Well, it’s all for nothing, for such speed! We called the mountains number. line, talked to us politely, answered all our questions, checked the possibility of connecting this Internet in our apartment and accepted the application. At a time convenient for us, 2 technicians came to us, carefully removed the old cable and ran their own, installed a free modem with WiFi, and also offered to install an antivirus, but we already had our own and we refused. And that’s it, that same evening my wife and I appreciated the quality)) Compared to the old Internet, this is heaven and earth. And it’s easy to pay, we do it either through terminals or in MTS stores. We tried it through WebMoney, it also worked)

There are fewer disadvantages, so I'll start with them:

• The only negative in my opinion is the price. 30 Mbit/sec-390rub. A little expensive compared to the previous operator.

Pros:

• After registering the application on the website, they called back 30 minutes later. everything was told, everything was clarified.
• Installation is possible the next day at a convenient time. The time period is strictly specified.
• on the day of installation they check whether everything is in force.
• I was most pleased with the installers: they drilled everything carefully, no debris, installed the router in the right place, no unnecessary wires sticking out anywhere, provided a free socket for it, set up everything on the computer, checked everything and left, leaving a business card in case of a breakdown.

While everything is working properly (3 weeks), the speed fully satisfies my requirements. Even in the evening nothing hangs like a clock.

Honestly, I was very pleased with the service. no previous provider has surprised me so much.

I don’t understand why there are so many negative reviews? We've been using MTS for a year now and have no complaints yet. The connection was not interrupted even in snowstorms and hurricanes. Although they were afraid that “they steal money, the connection is terrible.”

When our previous Internet provider was bought out by Rostelecom, we were looking for an alternative. We tried a couple of local ones, the connection was lost, but in those... support cannot be reached by phone (5-day work week for an Internet provider, IMHO, a strange phenomenon). As a result, MTS Internet was connected.

I liked that the master came the very next day, signed the contract himself, set everything up, didn’t take any money))) We have a rather expensive tariff (650 rubles per month), it works from the very beginning without any complaints.

But no, I’m lying. There was a breakdown in communication somewhere at the beginning of our cooperation. It was a little difficult to get through, but we managed. The master came on the trail. day.

Overall, I'm satisfied. I want to try to switch to a complex with TV, but I can’t figure out the tariffs on the website. There's something weird about it, some kind of setup...

I don’t really think about the quality of the Internet and TV; everything has been working well for a year now.

Educational program: why Wi-Fi internet at home is slow

• VimpelCom company blog (Beeline)

• Recovery Mode

The classic scheme for enabling Internet services in an apartment building is as follows: TKD (multiple access point) - twisted pair - router in the client’s apartment, to which client devices are connected via wire and Wi-Fi.

Typical complaints from subscribers are that the speed is lower than the tariff, and regular “freezing” occurs when working on the Internet, which is expressed by taking a long time to open pages in the browser, video interruptions, loss of connection with game servers, etc. This behavior is irregular in nature, and most often occurs during the hours of greatest user activity from approximately 18:00 to 23:00, depending on the city.

There are a few simple steps that will allow you to determine the possible cause of such problems and solve 90% of user situations. They are lower.

The first logical step is to check the speed.
To fulfill this point, you should minimize the number of transit devices through which the Internet is connected in the apartment. Ideally, you should connect the operator cable directly to the computer and configure the connection on it. After that, check your speed on resources that provide a similar service, for example, speedtest.net. This is a special service that is capable of delivering data at high speed - which, alas, cannot be said about all resources on the Internet.

If you managed to achieve a speed close to that specified in the tariff, then there are no problems with the operator’s equipment and the cable to the apartment. If the speed is significantly lower, the connection is constantly interrupted, you should contact the technical support of the provider for diagnostics by the operator and, possibly, repairs.

Please note that all “home” contracts always have wording in the spirit of “up to 10 Mbit/s”, where the most important part is “up to”. Without this pretext, only corporate agreements are possible, where the stripe is guaranteed: for this guarantee you pay about 2-3 times more. But, nevertheless, the difference of more than 5-7% with the speed of the tariff, repeated with a direct connection at different times of the day, is the problem of the provider.

The second step is diagnosing the router
Let's assume that you get normal speed “directly”. Now we need to look at intermediate devices. There are quite old models of routers that are still used by users. These models have significant performance limitations that do not allow them to implement tunnel connections (L2TP/PPTP) at speeds above 20-30 Mbit/s. Examples of such routers are DIR-300, ASUS WL-520 and others. Unfortunately, the only way to solve the speed problem in this situation is by replacing the router with a more productive one, or using a tunnel-free solution, if your telecom operator has one.

By the way, we are soon going to switch to IPoE instead of L2TP.

• On DHCP, minimize the user network from 255 hosts to a minimum number of +3-5 guest devices using the network mask /27 - 32 hosts, /28 - 16 hosts, /29 - 8 hosts. I recommend choosing /28, because You are unlikely to have more than 16 devices on your home network.
• Select the router address neither at the beginning nor at the end of the network, for example, for the network 192.168.0.0/28 (255.255.255.240), set the router address to 192.168.0.8. Recommended network 192.168.10.32/28 (255.255.255.240), router address 192.168.10.40. Paste the new router address onto the router.
• For home devices, map MAC+IP bundles in a DHCP pool so that the devices are tightly bound. Configure Wi-Fi access restriction based on the MAC addresses of your devices (but then guests at your home will not be able to connect or you will also have to register the MAC addresses of their wireless devices).
• Change the administrator password to access the router; use at least 8 characters as a password, taking into account changing case, as well as numbers and symbols. You should immediately write down the administrator’s login password somewhere safe; After such operations, we always get a lot of requests “how to reset your password.”
• Set up Wi-Fi: hide SSID, set WPA2 encryption, enter a password of more than 8 characters, case sensitive and numbers/letters.

Fourth step - select a channel
After the router has been configured, you need to pay attention to the Wi-Fi channel used on which the router and wireless clients operate. Many telecom operators, when connecting their clients, immediately provide a router in addition. Thus, almost every apartment connected to the Internet has a Wi-Fi wireless device.

Now the vast majority of Wi-Fi equipment operates in the 2.4 GHz frequency; in total, at this frequency there are 14 channels on which wireless devices can operate. In addition to frequency, significant parameters are signal-to-noise ratio, signal strength and bandwidth. If all devices operate on the same channel, then conflicts will arise between them, which for the user will look like regular “freezes”, i.e. freezing when opening resources in the browser or interruptions in the broadcast of video and sound.

Therefore, you need to choose a channel on which there are the fewest competitors with a signal strength level close to yours. Another option could be to “transfer” wireless devices to the 5 GHz range, but for this the router and the wireless devices themselves must have the technical capability.

Utilities that will help analyze channel occupancy are Wi-Fi Explorer for Mac, or inSSIDer for PC.

The screenshot of the WiFi Explorer program shows that the two networks Asus293 and r-r-r...miau are close in signal strength to each other and a conflict may arise, but they are on different channels, the first network is on channel 11, the second on channel 12, which solves the problem.

Summary
There is no need to worry too much about the location of the router in the apartment relative to the windows or the influence of the microwave: quite rarely this causes any problems. It is recommended to place the router “in the middle” of the apartment with priority placement to the most frequent point of work with wireless devices, for example, in the living room or office, and not in the kitchen or in the closet in the hallway. In terms of device conflicts, in my experience there was only one case when a subscriber experienced radio noise in the 2.4 GHz range when a Samsung HW-H450 sound bar was connected via Bluetooth, acting as a music center. This was only discovered experimentally.

In normal cases, there is no need to adjust the signal strength. In multi-room apartments with concrete walls, it is sometimes important to study the radio broadcast with utilities like those given above in order to decide on increasing the signal strength.

According to statistics, about 90% of requests were resolved using such simple methods.

home » Earn money online » Internet provider MGTS - reviews. Educational program: why Wi-Fi internet at home is slow