Consulting company. What does a consulting company do? HR consulting

Consulting services are popular all over the world because they can be used to solve various types of business problems that are not directly related to the company’s main activities. Using consulting, the company has the opportunity to focus its efforts on core business.

Consulting is very useful service for businessmen. Those who have never used consulting services are interested in their cost. Not everyone understands the economic benefits of attracting external specialists, but they can be very significant.

In order to evaluate what significance can bring consulting company for business development, we will give a definition and consider the essence of this concept.

What is consulting?

Let's start with the definition of consulting according to the Oxford Dictionary.

Consulting means “being in the business of providing expert advice to people working in a particular field.” In other words, a consultant is someone who gives advice to a specific group of people.

Consulting is business of providing expert advice a certain group of people.

A consultant is someone who has a certain level of knowledge that a certain group of people considers valuable, and people in this group are willing to pay the consultant for access to their expertise.

It's worth noting that there is nothing mentioned about major firms, degrees or certifications. If you can provide expert advice to a specific group of people, you can be a consultant

All this begs the question, why is consulting so valuable?

The answer to this question lies at the heart of the meaning of counseling.

The true meaning of consulting - a consultant is one who gives advice. So it’s worth asking the question “why do people buy advice”?

Why do people ask for advice?

They want to change something, achieve something and they need help.

If financial condition the company is not what managers want. They know what their desired state is, but they need advice on how to get there.

That's why people want advice. They want to get from point A to point B, but don't know how to get there. They are either lost or facing obstacles they don't know how to overcome.

The true meaning of consulting is to help people solve problems and move from their current state to their desired state.

And the more valuable the desired state is to someone, the more they are willing to pay for help.

For example, if a small business owner earns 60 million rubles. per year and their goal is to make 120 million rubles. per year, achieving their goal for them is 60 million rubles, and they are probably willing to pay 5 million rubles, 10 million rubles, 20 million rubles, perhaps even up to 60 million rubles.

Consulting in a nutshell: helping people in solving problems and achieving results.

So if achieving a desired state is so valuable to people, why don't they just find out for themselves?

Why do people hire consultants?

There are three main reasons why people decide to seek outside advice:

1. They are simply unable to understand it or get to the desired state on their own.
2. They have a general idea, but they want to get there faster.
3. They want to save time and effort by following an effective, proven system.

Three main types of consulting companies

When someone says, "I'm a consultant," they usually fall into one from three categories.

1. Management consulting.
2. Corporate consulting.
3. Independent consulting.

Management Consulting is what most people think of when someone says “consulting”. This area is dominated by large firms to help businesses improve strategy and operations or manage significant business events such as mergers and acquisitions.

Independent consulting comes up often when someone has developed experience in the area they choose to build and run their own business around this experience rather than continuing as an employee.

Specific sold the experience can be almost anything, and thanks to the emerging gig economy, thousands of new independent consultants are creating highly profitable businesses for themselves.

How can you become a consultant?

Exists two main ways to get a consultation:

1. Get a job.
2. Start your own business.

While getting a job in consulting is more competitive and more challenging It's still no easier than ever before starting your own consulting business.

With the rising costs of in-house employees, more and more companies are looking for temporary and permanent external help, often in the form of consultants and "do it for you" services. If you're interested in starting your own consulting business, there's never been a better time to get started.

According to RBC, in 2017, companies spent about 120 billion rubles on consulting. This is almost the same amount as invested in marketing promotion on the Internet. Consultants earn over 150,000 rubles a month and do not stop there. So what is consulting and who can benefit from it? Let's figure it out.

Consulting - This is paid expert advice to business managers and private entrepreneurs on a wide range of economic, production, commercial and other issues to optimize business processes, increase and improve key performance indicators.

Simply put, consulting is paid qualified assistance to organizations that require independent assessment current activities, analysis of business processes and subsequent recommendations for running a business and improving its efficiency.

Quite simply, consulting is consulting assistance to top managers of enterprises on business management.

Who was at the origins of consulting

The main reason for the emergence of global consulting was industrial progress. Many competing factories appeared, and the number of jobs increased. Managers needed new knowledge on organizing and managing an enterprise.

This prompted Arthur Little, a chemist at the Massachusetts Institute, to found the first consulting firm in 1886. Arthur's company specialized in engineering research, helping businesses improve shop floor performance and reduce production costs. The company's employees analyzed the activities of plants and factories, found problems and drew up a strategy for solving them.

As consulting services developed and new companies emerged, there was an urgent need to systematize acquired knowledge and exchange experience and ideas. But Arthur was categorically against any systematization and refused to join the professional association of management consulting. While other consultants tried to build on their existing success stories, he took enormous risks, each time creating new strategies to solve enterprise problems. This approach was not successful, and his firm dissolved, giving way to companies such as McKinsey and Booz Allen Hamilton.

In the 1930s, consulting gained worldwide recognition. This was facilitated by the end of the world war economic crisis and increasing industrial production. Gradually, consulting companies spread everywhere. In Russia, this period falls on the 90s of the twentieth century. Based on the results of 2017 Russian rating The best consulting agencies are divided among 100 companies.

Tasks and goals of a consulting company

The main goal of consulting companies is to improve the efficiency of the organization and business as a whole. An enterprise focused on development and growth will always need to attract additional resources. But modern companies do not maintain a large staff of experts, but turn to qualified personnel from outside.

It is this fact that attracts specialists from various fields of activity to consulting.

The main list of tasks of consulting companies:

• recommendations for improving productivity;
• development marketing strategy;
• analysis of the current situation and identification of problems;
• tips and solutions for modernization technological process;
• audit of reporting documentation;
• assistance in reorganization structural divisions business;
• personnel training and preparation of methodological manuals.

Let's look at these tasks in more detail:

High market prices and oversaturation of the market with goods and services force managers to increase advertising costs, attract new advertising channels and expand sales markets in order to maintain a stable market position. These actions often do not lead to the desired result and the company begins to lose profit. Management turns to a consulting firm to receive expert independent advice on how to overcome a crisis situation. The consultant may recommend modernizing the technical base, finding ways to reduce costs, suggesting the enterprise open a new promising direction, or increasing staff motivation.

2 Development of a marketing strategy.

A consultant helps a business promote its products and services, increase profits and reduce costs. The promotion strategy includes analysis and segmentation target audience, identifying the needs of each segment, searching for effective advertising channels for promotion, launch advertising campaign.

3 Analysis of enterprise activities and search for problems.

When an enterprise cannot find a problem on its own, management turns to a consulting company.

Why turn to a consulting agency? Because not every organization can afford to have a staff of experts who could analyze and solve current problems. The problem can arise in any area of ​​the enterprise – financial, legal, personnel and others. In this case, management decides to contact qualified consultants. The consultant’s task is to analyze the work of the enterprise, its departments and, based on an impartial assessment, find vulnerabilities.

4 Consultations on technological process modernization.

Technologies are developing at a rapid pace and enterprises do not have time to track trends. Consulting companies will help improve software or implement new ones.

5 Audit of reporting documentation.

A consulting company conducts an independent audit financial statements enterprises, document compliance general requirements accounting. The audit is ordered to find errors in reporting activities, before submitting documents to the tax office or when changing the chief accountant of the enterprise.

6 Assistance in the reorganization of business divisions.

Reorganization is the cessation of a company's activities and the addition of others to it. legal entities, merger of companies or division of control between owners. Not all organizations employ lawyers who specialize in business reorganization. Therefore, management turns to a consulting firm in order to attract outside experts to carry out the reorganization in compliance current legislation.

7 Personnel training and preparation of methodological manuals.

Consulting companies help enterprises improve the level of competence of employees by conducting training in various fields of activity. For example, trainings and seminars for sales departments, trainings for managers on leadership, improving management skills and effective use time. Trainings on teamwork, working with objections and conflict situations are popular. Consultants can also develop teaching aids, such as sales scripts or equipment instructions.

There comes a time in every business when a transition to new level development. Any enterprise strives to increase profits and improve its efficiency. During periods of economic crisis, this is especially true for all companies that want to stay afloat. But internal resources and experience of full-time specialists are often not enough - this is when the need to obtain expert assistance from the outside, and management turns to consulting.

A consultant in consulting is an expert who provides consulting services to companies or individuals to achieve their business goals. Consultants analyze business indicators, identify problems and suggest ways to solve them.

The consultant may be an employee of a consulting firm or a private entrepreneur.

Many people imagine consultants as a white-collar community, with laser pointers and innovative gadgets. However, in practice this is not at all the case.

Consultants are ordinary people who perform their work professionally.

Example of consultant activities:

The pharmaceutical company plans to launch a new line of products - vitamin supplements for athletes based on natural plant extracts. On their own, they cannot evaluate the effectiveness of the new project. Management enters into an agreement with a consulting agency. Consultants evaluate companies, analyze assets, and study the market. After a detailed analysis and calculation, they conclude that the new direction is promising and the company’s profit margin is within 10-20%. Management pays for the work of consultants and begins to launch new products .

Clients have different requests for consulting companies.

Let's look at a few examples:

Based on customer requests, consulting services were formed into 5 main forms:

1 Analytics.

Analysis of the current activities of the organization, interaction of its divisions, study market demand, competitive advantages company and opportunities for growth and development.

Example: The company experiences constant staff turnover. The manager was unable to find out the reason and hired a consultant who analyzed the work of the staff and identified the problem at the stage of adaptation of new employees. New people came to the company and did not receive support from experienced colleagues. This led to conflicts and frequent changes in personnel.

2 Forecasting.

Drawing up company development forecasts, identifying promising areas, assessing profits from the launch of new projects. A consulting forecast is never based on the consultant's guesses; it is always based on numbers and facts.

Example: wholesale company for the sale of cabinet furniture decided to expand its activities and open 10 regional branches. To determine sales channels and identify the needs of buyers in the regions, the company enters into an agreement with a consulting firm. Consultants assess competition and customer demand in this segment and draw up a detailed forecast for the company's development. Based on this forecast, management changes its policy and opens only 6 branches instead of 10.

3 Expert consultations.

Consultations on any issues, advice on solving problems. Conducted one-time or on the basis of a long-term contract.

Example: transport company contacted a consulting firm to receive advice on reducing the tax burden. As a result of implementing the consultants' recommendations, the company was able to reduce tax costs by 40% and use the saved money to expand its fleet, which ultimately led to an increase in cargo transportation and increased profits.

4 Audit of the company's activities.

Independent verification of the current activities of the enterprise, search for problems. For example, checking accounting documents, the effectiveness of the sales department, and the work of the technical support service.

Example: To improve the quality of customer service, the company ordered a consulting audit. The consultants listened to recordings of telephone conversations, assessed the work of sales departments using the secret shopping method, conducted a survey of existing clients. Based on the results of the work done, scripts for conversations with potential clients, options for processing objections were improved, additional company products were introduced such as Upsell and CrossSell, which made it possible to improve the quality of service and increase sales by 20%.

5 Direct participation in the project.

Very often, consultants are invited not only for recommendations and inspections, but also for direct participation in certain projects. This could be the implementation or testing of a new software, staff training, conducting legal proceedings in court.

Example: game developer company mobile applications, is about to release a new app for learning Spanish. The application is made in the form of a game in which the user learns new words and goes through game levels. To identify possible shortcomings and understand user reactions, management enters into an agreement with a consulting firm to test the application and solve the problems found.

Types of consulting

Regardless of the form, consulting is divided into types. Below are the 8 main types of consulting:

IT consultants offer solutions for using technology to improve company performance. For example, developing new software, testing or upgrading existing programs.

Due to the prevalence of hacker attacks, IT consultants are increasingly involved in computer security and the implementation of effective protection.

Case 1: Checking IT infrastructure

Supervisor law firm turned to the consulting company Aytilia to conduct an audit of the IT infrastructure. As a result of the audit, it turned out that video footage from the company’s office was available for viewing by any Internet user. IT consultants found a critical error in the configuration of the installed video surveillance system. The password to the IP cameras and the connection port were not encrypted and were freely available. Consultants set up remote access only to the computers of the company’s management and closed the broadcast from the cameras to the Internet.

Case 2. Improving the work of the Call Center

The Yota company turned to the consulting firm PM Expert with a clearly defined task - to find and implement a solution to reduce the load on the company’s call center. IT consultants developed and implemented a “virtual consultant” system. The purpose of the system is to answer popular customer questions without the participation of call center employees.

Management consulting

Management consulting is a set of measures to ensure a sustainable position of an enterprise in the market and improve its key indicators. One of the main tasks of management consulting is to find problems that hinder the effective development of the company and eliminate them in the early stages of their occurrence. Management consulting helps managers and business owners in developing an overall strategy for the development of their enterprise, in creating strong competitive advantages in the market, in increasing the client base, in assessing the profitability of new projects and optimizing interaction between company departments.

A management consultant can be compared to a general practitioner who identifies a general problem, draws up a treatment strategy and refers to highly specialized doctors.

The consultant's goal is to see the holistic picture and identify ways to increase the profitability and competitiveness of the company. He forms and controls a strategy to achieve long-term goals, which will ultimately lead the company to a new stage of development. Developing a step-by-step strategy is the main goal of strategic consulting, which is part of management and is closely related to it. Without developing a strategic action plan, it is impossible to solve current problems and provide the company with a stable market position.

Methods are being developed to implement the resulting strategy advertising promotion companies on the market, analyzing the target audience, searching for effective advertising channels. This is done by marketing consulting, whose actions are aimed at increasing the company’s profits, increasing the number of loyal customers and reducing production costs.

Thus, strategic, marketing and management consulting- these are three parts of a single mechanism.

Financial advisory

Financial advisors focus on holistic improvement financial situation business. This includes advice on ways to manage expenses, developing and implementing investment strategies, advice on corporate insurance, tax issues and day-to-day financial expenses.

Financial consultants will help you allocate wisely financial resources, estimate the costs of implementing projects, estimate the payback period of these projects, calculate financial risks and draw up a financial strategy for effective distribution Money.

A manufacturing company turned to a consulting agency to review its financial statements and find opportunities to increase profits and reduce costs. The company produces 30 types of products and contains 5 large workshops. After studying the annual financial statements, the consultant came to the conclusion that the company could increase profits if it divided production into 5 separate areas, which would be distributed among workshops. The financial report showed that the 2nd workshop was generating losses and should be abandoned, and the 4th workshop would bring 2 times more profit if the financial resources freed up when closing the unprofitable line were directed to its development. The consultant also assessed the payback period additional investments and calculated the possible risks. After the work done and recommendations implemented, the company’s profit increased by 50%.

HR consulting

HR consultants specialize in the social life of a company. They evaluate personnel composition, identify problems in the interaction of departments, hire new employees and correctly distribute social roles. A HR consultant tests, develops and implements systems for motivating and rewarding staff, resolves conflicts and looks for ways to prevent them.

The head of the sales company contacted the consulting firm. mobile phones and accessories. The company consisted of 10 branches and had a staff of 120 employees. Management noticed that Last year the number of complaints from customers has increased. Most of the complaints pointed to insufficient competence of the sales staff. Customers did not receive answers to their questions and refused to purchase. The consultants' task was to evaluate the effectiveness personnel reserves and increasing staff motivation for further development and improvement of their knowledge. Management wanted to solve this problem through certification. But the staff HR specialists did not have sufficient knowledge in this matter.

The consultants were able to carry out the certification without causing discontent or stress in the team. Based on the results of the inspection, employees were sent for additional training. Some employees had to be fired. Over the next 3 months, the company did not receive a single complaint, and profits increased by 20%.

Investment consulting

Investment advisors seek and evaluate investment projects For profitable investment funds, help choose a broker, draw up an investment plan and investment portfolio, advise companies or individuals on asset allocation.

TO independent consultant A military pensioner at the age of 53 applied with the goal of increasing his pension savings through profitable investments and regular replenishment of his investment portfolio. The client had active earnings of 30,000 rubles, and a pension of the same size, which he did not spend, but accumulated for the initial investment capital. The consultant carried out a calculation and found out that after 10 years the client will be able to receive passive income in the amount of 10,000 rubles per month, subject to the accumulation of $100,000, taking into account inflation and the subsequent investment of the collected funds. The consultant drew up an investment plan, according to which the client was recommended to open a savings account in foreign company with the condition of a monthly replenishment of $500 and the possibility of receiving permanent passive income after 7 years, that is, by the age of 60.

Legal consulting

The task of a legal consultant is to search for, prevent and solve legal problems of an organization or individuals. The scope of activity is extensive - legal assistance in matters of employment, documentation, corporate and intellectual property, real estate and other aspects.

The founder decided to liquidate the organization, Chief Accountant which he quit and was unable to solve the company's problems. To look for possible violations in reporting and better understand the liquidation process, the director turned to a consultant. The consultant found the company’s debt, advised on the methods and timing of solving the debt and warned the client about possible risks. Having the necessary information, the manager was able to close the debt before the start of the company's liquidation and carry out the liquidation procedure without any problems.

Accounting consulting

Accounting consultants put things in order in accounting, help companies understand reporting documentation, and find opportunities to reduce tax base, analyze accounts payable and determine the profitability of the business.

The company enters into a contract for the supply medical equipment with a foreign organization. In-house accountants do not have sufficient experience to handle the transaction. The manager hires a consultant from a consulting company to support reporting documentation and currency control in order to comply with legal regulations and avoid errors in reporting.

Educational consulting

Educational consulting performs the following functions: training employees, conducting trainings and seminars, drawing up methodological documentation.

The head of the company needed the help of third-party consultants to train sales staff. Sales department employees were poor at cold negotiation techniques and faced constant objections from clients. The company was making losses. The consultants wrote selling scripts and taught the staff how to handle objections and telephone negotiations. With the implementation of scripts and the knowledge gained, sales increased by 30%, and the company's profit increased.

How not to make a mistake when choosing a consultant?

There is no magic formula or secret that makes one consultant more successful than another. A good consultant knows the nuances and subtleties of the area in which he advises.

He is not afraid to take responsibility and give guarantees. The results of his work are measurable. This is the main difference between a good and a bad consultant.

Main criteria when choosing a consultant:

1 Specific results.

The effectiveness of the work done is determined in precise measurable indicators. If the consultant is not ready to provide them, then his qualifications are insufficient for consulting.

2 Awareness of the client's problem.

A professional will study the client’s problems in advance. By pointing out solutions that the client has not seen before, he will demonstrate interest and confident knowledge of the subject. It is important.

3 Craving for questions.

An experienced specialist does not hesitate to ask questions. He is not in the shadows and actively participates in the project. The more expert questions the consultant has, the more likely it is that the client has made the right choice.

4 Flexibility.

A professional respects his own point of view, but listens to the opinion of the client. Flexibility is one of the main qualities of a good specialist.

5 Practical activities.

A professional prefers practice to theory. The consultant's desire to implement the generated ideas indicates his experience and desire for greater achievements.

Now you can choose your own consultant. But what about a consulting firm? Which one should I contact? Read more about this.

Business development is influenced by multiple factors, and sometimes the strategy for its operation is not clear.

If it is difficult for the company’s management to calculate some steps, then it is useful to see the company’s activities from the outside with the help of a competent person. This is often a consulting company that provides a specific type of service to optimize the activities of various business structures.

Consulting to some extent, there is salvation for other companies in the modern world of economic and technological risks and crisis processes in business development. There is no point in enterprises spending money on creating their own advisory service; if necessary, it is enough to attract outside professionals. Consulting services are incredibly popular today, since any company wants to win in intense competition.

Concept and characteristics of consulting

Consulting refers to business activities for the provision of consulting services various companies. The concept itself is borrowed from in English and means "consulting". It is impossible to unambiguously answer the question about the scope of activity of a consulting firm. According to common opinion consulting areas as many as there are main and auxiliary functions or departments in a large production company(management, legal service, finance, sales, technology, IT service, strategy, etc.).

primary goal activities of a consulting company - optimization, increasing the efficiency of its clients’ business.

Traditional types of services consulting firm in all areas of the production sector of the enterprise are:

1. analysis,
2. diagnostics,
3. audit,
4. forecasting,
5. justification of development prospects,
6. trainings, etc.

Help can consist of both competent advice and practical assistance in the client’s work.

All tools, methods and technologies consulting must be proven and scientifically based. Consultants are required to provide their services with the greatest possible degree of objectivity. It is unacceptable to use existing connections and relationships in the business world to solve customer problems.

Consulting specialist(consultant) must have higher education and experience in the chosen field. He must combine such traits as communication skills, flexibility of thinking, willingness to compromise, and be knowledgeable in legal and organizational issues, marketing, computer literacy, accounting, securities.

When are the services of these companies needed?

Reasons for appeal to consulting firms may be the following:

• The company’s need for knowledge, experience, fresh ideas;
• Overcoming a critical situation in one or more areas of the company’s activities;
• Lack of agreement among the company’s management personnel on an important issue;
• Assistance in completing business projects.

At the same time, specialists in the field of consulting are not responsible for the final result of their clients’ activities, since they cannot interfere in the internal affairs of organizations. With the help of consultants, the company itself approaches integrated system vision internal state of affairs, existing problems in production, as well as possible options their decisions, further strategic planning.

It is important to understand that companies do not necessarily turn to consultants when they are already in a critical situation. On the contrary, many large, reputable enterprises want to consolidate and strengthen their commercial success, take care of expanding the scale of their activities, and find the right unhindered path for further development.

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Types of consulting services

Despite the versatility of the consulting business, it can be distinguished many sustainable varieties of services depending on the areas of activity in the structure of any company.

Let's pay attention to some of them:

1. Audit;
2. Legal;
3. Investment;
4. Financial;
5. Managerial;
6. Small business consulting;
7. IT consulting, etc.

In progress audit consulting All systems of the applying company are collected, received and comprehensively assessed, and the real situation at a given time is revealed. The establishment of correct and reliable financial statements of the enterprise and its compliance with existing legal standards is also carried out.

Specialists in the field legal consulting provide assistance with everything necessary legal issues(civil, administrative, housing, land, family, etc.). Assistance is provided in the preparation and conclusion of contracts, conduct in litigation, and licensing issues. Complete confidentiality of contacting consultants is guaranteed.

Investment consulting includes an analysis of fundraising and leasing strategies at the enterprise. In the first case, an investor is searched for a specific business project. It is important here to assess the investment opportunities of a business, taking into account the base of potential investors available in any reputable consulting firm. Leasing is associated with the acquisition or transfer of property to individuals or enterprises with the right to further purchase it.

To the field of activity financial consulting This may include the search for the most effective financial strategy for a consulting firm. At the same time, all possible actions to optimize the financial system at the enterprise are taken into account, profitable sources of financing and options for increasing productivity are searched.

Management consulting, which is divided into marketing, strategic and personnel , strives to offer the most effective management scheme for the company. The labor model of a particular company is analyzed, a comprehensive assessment of the state of the enterprise and its main goals is given, a management strategy and an anti-crisis program are developed in case of problems in the management sphere.

Small business consulting– a young and promising direction in the consulting services market. A small start-up company needs advice from competent specialists on business development, credit and investment policies, cost optimization and increasing profits.

IT consulting– a relatively new but in-demand area of ​​consulting. The range of issues includes: assistance in organizing an IT service at an enterprise, determining an automation strategy, creating a corporate information system and its further management.

Criteria for selecting a consulting firm

Since the services of consulting companies are of considerable importance in the development of their clients’ business, and are also high in cost, it is important to correctly choose a company specializing in consulting services. In this case it's better give preference proven specialists who have solid experience in the services market, and have also ensured serious positive results in the business activities of their clients.

It should be understood that trustworthy consultants must not only provide their clients with all the necessary information services, but also ensure that the company achieves a positive result in a specific business matter.

Exist certain criteria, allowing you to most optimally approach the choice of a consulting company:

• Length of activity of the company;
• Qualification of specialists, professional experience;
• Price of consulting services;

Company

International consulting company SCM Consult Global

SCM Consult (SCM Consult) is an international consulting company with a head office in the UK (London), a network of managing partners in 20 countries and specialization in the markets of Central Asia and the CIS. We are experts in strategic consulting and operational process optimization for private companies and government organizations.

Our consultants, with their unique practical experience, help overcome barriers to business in the context of rapidly developing technologies and increasing volatility in the economy, by developing sustainable development strategies, introducing innovations, transforming organizational systems, reducing production costs and improving the quality of customer service.

We build teams that can challenge traditional thinking and become drivers of change. We help our clients make decisions that can lead to business success and sustainable development of the organization.

Our experts include business leaders, scientists, academics and consultants from various industries around the world. Our resource potential and intellectual capital are supported by deep industry specialization of experts, geographic range of resource availability, analytical accuracy and team approach to work. Our business consulting experts are able to challenge conventional practices, identify what others might miss, and deliver innovative solutions tailored to our clients' requirements.

We have experience working and consulting with international companies from the Fortune 500 list, many regional and local organizations. The international consulting company provides business consulting services not only for the private but also the public sector, where we provide a full range of business services from strategic planning and economic research to the phased organization of events and implementation.

Services

Our consulting agency provides consulting services to enterprises and organizations interested in improving their performance through the search for new and more effective methods planning and organizing processes.

The consulting agency has extensive industry experience, wide range functional specialization and has a valuable analytical and resource base. Therefore, rendering management services for us, first of all, it means partnerships and working with clients side by side, in order to bring our customers’ businesses to a qualitatively new level of performance and growth in the long term.

We work not only with the private but also with the public sector, where the provision of services is primarily aimed at helping to improve their service and, where necessary, reducing costs and achieving savings. SCM Consult's consulting services are aimed at solving our clients' most complex problems and exploring the most important challenges and opportunities within any industry and geographic location.

Consulting services for business in the context of functional specialization:

– the main focus of this functional practice of our agency is on achieving competitive advantages and sustainable development of our clients’ activities. Within the framework of this area, assistance is provided in developing a company strategy with carrying out competitive analysis, defining short-term objectives and long-term goals. Marketing consulting will allow you to study the company’s positioning in the market and its strategic opportunities. Quality and Compliance human resources corporate tasks will allow you to organize personnel consulting. If organizational changes are necessary, our consultants will prepare possible solutions to exit crisis situations and recommendations according to best global practice. In addition, as part of anti-crisis consulting, we will help prepare comprehensive program transformation and bringing the company out of a crisis situation.

– consulting services in the field production planning and sales, providing assistance in the development, management and optimization of processes, optimal use of resources, inventory management, building quality control and monitoring systems through management panels, technologies lean manufacturing(Lean and Six Sigma), integration and supply chain management, from procurement to consumer distribution and returns.

Our consulting agency will help you break down organizational silos, unlocking the full potential for growth and innovation to create long-term and sustainable momentum for development.

Consulting services in this area include assistance Russian enterprises who wish to expand their sales or supply markets (international procurement), or who are in search of investors for a project (investment consulting) and require investment and financial support, as well as international firms who have decided to develop Russian market. Our consulting agency provides support throughout the entire project cycle, including building operational processes (project management) at the implementation stage, regardless of geographic location.

– providing assistance in the formation of socio-economic policy through economic research, improving the function of public management and preparing targeted programs and strategies through strategic planning, introducing innovative practices such as clusters, industrial and technology parks.

Clients

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