Shop gardenovod net orders. Ornamental plants. What will happen to this object

06/20/2019 20:28:43 Guest Store rating 1

Disgusting store. The seedlings arrived in terrible condition, three had difficulty coming out, one died safely. I ordered varigata horseradish, the regular one arrived and it is fighting for its life. And the price is not cheap - 300 rubles. for the spine. Part of the order did not arrive at all. It’s good that I didn’t buy it with prepayment. I ordered a lot from different online stores, but this planting material I see it for the first time. I'm a fool for not reading the reviews in advance.

05/13/2019 06:18:24 Guest Store rating 1

I received seedlings 3 out of 9 are alive, the rest all came small and rotted successfully. There was a Tatar honeysuckle, one thin branch with roots that didn’t come to life. I’ve seen many online stores I was ordering seedlings, this store disappointed me the most.

05/08/2019 12:46:13 Love Store rating 4

Very disappointed this year. The seedlings did not arrive all that I ordered, the size does not correspond to the specified one, the age does not correspond. One seedling is completely dry, but its dry roots stretch half a kilo. Other seedlings are either old or small, with only one bud, which, although green, is broken off.

04/29/2019 14:00:21 Guest Store rating 3

Hello. Today I bought my order No. 1255802. Well, what can I say, the first time I was ordering from you I came across such a product. I’ll just say “deplorable”. The plants are in a deplorable state and this is not the fault of the post office, I assure you. Since the soil is wet in the containers, but the plants themselves they turn out golden. out of 4, 2 are completely dry. Let me remind you that the containers are wet. Dereza and actinidia are so dry that they even fell off. It’s a pity for wasted money. “Thank you so much” for the money spent!

04/25/2019 17:26:13 Angelina Store rating 1

Dear management of Garden World. Last 2018, I placed an order for hydrangeas from you, the seedlings arrived in excellent quality, in containers, the seedlings themselves were in size, which is indicated somewhere around 40 cm. Today, April 25, 2019, I received seedlings in terrible condition - paniculata hydrangea, the seedling itself is 15 cm - broken at the root, two cinquefoil bushes are broken, David's buddleia - one is in good condition, the second is broken at the very root. The entire product is packed in a box that can only hold two plants, not 5 pieces, and they are also stuffed with paper. All plants were broken by your workers during packaging. Why this attitude this year? I was happy last year, I gave your address, people are ordering. What happened cannot be treated this way. What will I plant now?

User instructions for working with the updated Garden World website

Registration

You can place an order on the new website without registering; registration is automatic when placing an order! When registering, you must provide both a delivery address and a home address. A home address is required for mailing catalogs and returning funds by postal order.

Prepayment

If you prepay by receipt, a payment confirmation form will be sent to your email address. By clicking on the link in the letter:

you will be able to enter your payment details in this form:

Dispatch

Sending summer assortment in P9 pots is only possible courier services. Please note that the number of items in the order must be a multiple of three!

What data must be entered when placing an order?

To correctly calculate the cost of delivery, you must correctly indicate the delivery city and zip code.

Delivery

Acquainted with accessible ways delivery can be done directly in the product card. To do this, enter the delivery city in the “Your city” column, and then click on the “Show information” button.

Conditions for sending orders:

• You can place an order in our online store around the clock.
• Orders are processed on weekdays from 8.30 to 17.00
• Order processing time: within 1-5 business days.
• Orders are dispatched on working days.
• Cost of goods in the store indicated excluding postage or delivery costs.
• Dispatch orders for seeds, fertilizers and gardening tools produced year-round, at least once a week.
• Perennial, bulbous, ornamental, coniferous and fruit plants are seasonal. They are sent in accordance with the season - in the spring from March 15 to May 15; in autumn - from August 15 to October 30; in summer - from May 15 to August 31 (the dates change slightly every year - information is posted in the news and in the relevant categories).
• Products with different shipping times necessary place in different orders.
• If your order contains groups of goods with different shipping times, Each group of goods is paid for and shipped separately.
• Minimum order amount 500.00 rub. – is calculated for each individual order.

The online store is not responsible for the information you provide incorrectly. Be careful when registering and placing an order!

Courier delivery

Now you can receive your order by courier in more than 400 cities of Russia or come to the pick-up point (POP) in your city and pick it up yourself, saving a lot of money.

AT FIRST The order leaves us for the delivery service (you will receive an SMS about this).
Further delivery times vary from 1 to 10 days (depending on the region).

When placing an order, please indicate the correct number mobile phone- delivery notifications will be sent to it.

Delivery by courier to your door

Delivery to the Order Pickup Point (POP)

Russian Post

There is no our representative office in your city - no problem

We will deliver the goods to you by Post.

The online store is not responsible for delays in delivery of orders due to the fault of Russian Post.

To avoid additional costs, pay shipping costs in advance.
For parcels marked oversized (either side should not exceed 60 cm), as well as weighing over 10 kg, a surcharge of 40% will be charged to the amount of payment for the entire weight of the parcel.
Your order is evidence that you have carefully read all the terms of its placement, payment and delivery, and completely agree with them!

06/20/2019 20:28:43 Guest Store rating 1

Disgusting store. The seedlings arrived in terrible condition, three had difficulty coming out, one died safely. I ordered varigata horseradish, the regular one arrived and it is fighting for its life. And the price is not cheap - 300 rubles. for the spine. Part of the order did not arrive at all. It’s good that I didn’t buy it with prepayment. I have ordered a lot from different online stores, but this is the first time I have seen such planting material. I'm a fool for not reading the reviews in advance.

05/13/2019 06:18:24 Guest Store rating 1

I received seedlings 3 out of 9 are alive, the rest all came small and rotted successfully. There was a Tatar honeysuckle, one thin branch with roots that did not come to life. I ordered seedlings from many online stores, but this store disappointed me the most.

05/08/2019 12:46:13 Love Store rating 4

Very disappointed this year. The seedlings did not arrive all that I ordered, the size does not correspond to the specified one, the age does not correspond. One seedling is completely dry, but its dry roots stretch half a kilo. Other seedlings are either old or small, with only one bud, which, although green, is broken off.

04/29/2019 14:00:21 Guest Store rating 3

Hello. Today I bought my order No. 1255802. Well, what can I say, the first time I was ordering from you I came across such a product. I’ll just say “deplorable”. The plants are in a deplorable state and this is not the fault of the post office, I assure you. Since the soil is wet in the containers, but the plants themselves they turn out golden. out of 4, 2 are completely dry. Let me remind you that the containers are wet. Dereza and actinidia are so dry that they even fell off. It’s a pity for wasted money. “Thank you so much” for the money spent!

04/25/2019 17:26:13 Angelina Store rating 1

Dear management of Garden World. Last 2018, I placed an order for hydrangeas from you, the seedlings arrived in excellent quality, in containers, the seedlings themselves were in size, which is indicated somewhere around 40 cm. Today, April 25, 2019, I received seedlings in terrible condition - paniculata hydrangea, the seedling itself is 15 cm - broken at the root, two cinquefoil bushes are broken, David's buddleia - one is in good condition, the second is broken at the very root. The entire product is packed in a box that can only hold two plants, not 5 pieces, and they are also stuffed with paper. All plants were broken by your workers during packaging. Why this attitude this year? I was happy last year, I gave your address, people are ordering. What happened cannot be treated this way. What will I plant now?

04/24/2019 10:48:47 Guest Store rating 1

I have been ordering seedlings from Garden World for a long time. I was happy with everything. But this year I was very disappointed. I paid for everything at once. The order was almost five thousand. But much did not arrive. Moreover, there is also rotten stuff. It’s impossible to get through by phone, they don’t respond to email for a long time. We requested an invoice, but still no response. What can you look at there for so long? You just need to compare the order with the invoice. Now I will order only cash on delivery, or maybe I won’t deal with them at all. Maybe someone can recommend another online store?

20.04.2019 22:40:03 Anton and Tatiana Kaluga Store rating 1

This is the first time we’ve encountered an online store that doesn’t answer calls or letters. We’ve been calling for a week, silence... New Year We paid for an order for 11 thousand, in a week or May. Attempts to call Moscow numbers..., the answering machine turns on, which wastes time, thereby eating up all your money (we lost a thousand in two attempts). What next? How can you treat customers this way? ?

01.04.2019 17:19:01 Morozova Tatyana Store rating 1

03/11/19 two orders were placed, silence... They don’t answer calls, there is no information in your personal account, it looks like there are already seedlings. This is the first time we’ve encountered this kind of business, it looks like the company doesn’t need buyers and money

15.03.2019 11:17:39 Lyubov Alexandrovna Popova, Tula Store rating 5

Excellent shop!!! I have been with them for almost 10 years, one might say, almost from the very opening. The plants arrive well packaged and handle delivery well. At first I used mail, now I use delivery, I choose a point closer to home, I pay upon receipt. If I see a plant that is not of very high quality upon receipt, I take a photo, send a claim to their mail, they always respond. I plant, if it is not accepted, I take a photo, write and the money is returned , or counted towards future orders. Very conscientious and decent workers and owners, I think so.

03/11/2019 23:01:58 Guest Store rating 1

I can’t objectively evaluate this store yet, my order has been in processing for a month now, email don't answer

01.03.2019 11:33:46 Larisa Sergeevna Store rating 1

Disgusting work of the Garden World online store! This is the last time I ordered and paid immediately! If it weren’t for this circumstance, I would have bought it in another store long ago. Order 414476 was 02/20/19, only 02/26, payment attached, after repeated calls. It was a real problem to get through to them: they don’t hear me, I leave a request for a call back, write letters, and they only call back after 3 days. Then they assured us that we would send it this week. Three days later I call again, because the status of the order does not change in my personal account, they say we will ship next week on Tuesday, they say we ship ONCE a week.. I’m shocked, in other stores they ship within a couple of days maximum! As a result, today is 01.03. I'm waiting beyond next week now... This is not work! For a paid order, I'm waiting 2 weeks for it to be sent to me, no words...

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