What you need to turn off your Rostelecom home phone. How to temporarily or permanently disable a Rostelecom landline phone. Is it possible to disconnect a landline phone over the Internet?
Today, quite a lot of people use Rostelecom's services as a home telephony operator. a large number of subscribers. And, by the way, the number of active users of services in this spectrum is systematically growing.
It is not difficult to explain this trend, because Rostelecom offers not only high-quality services and fairly competitive prices, but also a very large range of tariff plans, among which, it would seem, you can choose the ideal offer for any subscriber.
However, given that we live in the 21st century, home telephony is no longer a priori a popular niche of telecommunications services. We use the phone, perhaps, to call our older relatives or to any phone numbers public services and structures. Generally, mobile phone has long been able to replace our landline telephony.
That is why quite a large number of landline telephony subscribers are thinking about how to disable the Rostelecom landline phone in order to stop paying a monthly subscription fee for its use, and often even non-use.
How to disconnect a landline phone from Rostelecom
If you have made the final decision to disable the landline telephony service at your residential address, all you need to do is convey your idea to Rostelecom employees.
To successfully and quickly disable the service, you need to contact the Rostelecom office and ask the employees there for a standard form for writing an application to disable the home telephony service. The company's employees will kindly provide you with a form that you will need to fill out and leave in the office. We recommend filling out this document in two copies so that one of them remains in your hands. Don't forget to ask RT employees to assign a number to the form and stamp it.
Some time after filling out the application, employees of the company’s contact center will contact you to clarify the firmness of your intentions, if you confirm the need to disconnect the landline telephone communication, it will be disabled.
Where to disable Rostelecom landline phone
As we have already said, disabling the home telephony service occurs directly at the Rostelecom office. And to find out where you need to contact in your city, you should use the company’s official web portal located at rt.ru. You can get the correct information as follows:
- Go to rt.ru.
- At the top right home page website, select your region.
- After refreshing the page, scroll to the very bottom.
- Find the "Sales Offices" link.
- View the addresses of offices in your city on the map attached directly to the site interface.
Once you know the address of the office location, you can go there immediately.
It should be noted that Rostelecom subscribers also have the opportunity to independently fill out an application to disable the home telephony service in free form and send it by mail to the company office address in their city. This way you can also turn off your phone.
How to temporarily disable a Rostelecom landline phone via the Internet
If you are planning a trip, vacation, or simply do not want to use telephony access services for some time, Rostelecom offers its subscribers the opportunity to temporarily block their accounts in order to suspend the collection of subscription fees. This service is available for activation by subscribers via the Internet, which is very convenient, because it significantly saves time on trips to the company’s office.
To suspend services, you must use the interface personal account Rostelecom, located at lk.rt.ru. The service is provided free of charge only for the first 3 months of use, and its cost for subsequent use for each individual region can be clarified by the company’s contact center number:.
Rostelecom offers all its clients a home phone connection at maximum favorable conditions. To ensure the greatest convenience in using landline communications, the operator company has developed the simplest system for installing telephones and offered subscribers a number of tariff plans, allowing everyone to choose the most optimal option for themselves.
To connect a home phone from Rostelecom, the company’s clients can use one of the following methods:
By phone
Another option: use the capabilities of the autoinformer (8-80010-02525). The person who made the call will only need to listen to all the instructions and then agree to automatically conclude a contract.
The last method involves using a telephone: filling out an application for a call back online (www.rt.ru/fastorder). From the information, the user will need to indicate: his name, contact phone number and installation address. After some time, specialists from the support center will contact the subscriber to confirm the order and clarify some important points.
Via the site
You can also conclude a connection agreement through your personal account, but to do this you will need to register on the website. The further scheme, as in the previous options, assumes that later the specialists themselves will call the user.
Personal office visit
You can connect your home phone by contacting the employees of the nearest company office. The sales center is convenient because there you can immediately discuss in detail with Rostelecom employees how to connect the phone, how much it costs and get answers to other important questions, as well as immediately decide on the most suitable tariff plan.
Each of the options has its pros and cons, so everyone decides for themselves which method they will use.
Application Form
When filling out an application, one of the main questions that concerns the subscriber is the price of connecting a home telephone. Fortunately, for Rostelecom it is noticeably lower than for other companies: approximately 10,000 rubles for a regular installation and about 1,300 thousand rubles for connecting legal entities.
This figure will differ in different localities, but only slightly. This amount includes in advance the cost of a standard device that will be installed in the subscriber’s home (it functions equally well when connected to the network and to a battery).
Therefore, before connecting your home phone to Rostelecom, it is recommended to immediately clarify how much this service costs. And only then, if it turns out that all the conditions offered to the user suit him, you can start submitting an application. To do this you will need to provide the following information:
- your full name;
- mobile contact number;
- passport data;
- postal address (where you need to place your phone number).
Submit your application in any convenient way (this will not affect the cost of the service provided) and connect a Rostelecom landline phone.
Important! To conclude an agreement, the subscriber will need to present a passport or other identification document.
Selecting a tariff plan
The cost of connecting a home phone from Rostelecom will depend on which tariff the subscriber has chosen:
Subscriber
The tariff is provided only for those users who do not have per-minute determination of call duration (due to the lack of appropriate technical capabilities). These subscribers, for 344 rubles per month, get the opportunity to talk for an unlimited time (subject to making calls to local numbers). This relatively small amount even includes telephone line maintenance fees.
Unlimited
This option is designed for those who like long conversations, so the duration of calls on “Unlimited” is not limited. The cost of connecting to a Rostelecom landline telephone tariff is 512 rubles monthly. The service is valid only for calls to local numbers. Communication with other regions will be charged separately.
Combined
For 320 rubles, users of the “Combined” tariff receive 350 minutes of free calls with local numbers every month. The line fee is also immediately included in this amount. Conversations over the established limit will cost 44 kopecks per minute.
Social
Rostelecom's tariff with the lowest monthly fee (236 rubles) allows you to compensate for the cost of providing a line and gain the right to make free calls for 100 minutes every month. Once the limit is exhausted, the subscriber will have to pay 60 kopecks for each minute.
Day off
The cost of connecting to the “Weekend” tariff for a Rostelecom home phone is 338 rubles/month. Its special feature is the ability to conduct unlimited long conversations during holidays and weekends. The rest of the time, calls must be paid at a rate of 50 cpm.
Time-based
The latest tariff is intended for those who use their home phone only in the rarest cases. To pay for it, you need to pay 204 rubles every month (this is compensation for maintaining the line’s activity). Each minute of conversation on the “Time-based” tariff is 54 kopecks.
It is necessary to take into account that the tariffs, depending on the region of residence of the subscriber, will have some differences, so it is impossible to say in advance exactly how much it costs to connect to the service in each individual case.
Equipment installation
An application for installation of a Rostelecom phone is considered no longer than three days, and for installation only necessary equipment it takes no more than 40 minutes. During this time, the technician manages to install the socket (to minimize the cost of maintenance, it is presented in a single copy) and establish a connection between the Rostelecom landline telephone and the network. 
The client purchases the main device and the elements needed to secure it himself (this is included in the connection price). And the specialist will deliver the socket, cable and other elements necessary for installing a Rostelecom phone himself and will not require any additional payment for this.
Obviously, there should be no difficulties with submitting an application, concluding an agreement and subsequent installation of the device. Therefore, connect a landline phone, test the capabilities of Rostelecom landline communications yourself and enjoy the communication.
If there is a need to disable your Rostelecom home phone, there are two ways to do this. The easiest way is to go to the company’s office and write an application. The second option involves sending the application by registered mail.
What do you need to turn off your landline phone?
Please note that disconnecting your landline phone will in some cases result in disconnection from the Internet and Digital television. Often both the first and second are provided on the basis of a telephone line. As a rule, a landline telephone is disconnected for two reasons:
- complete termination of the contract with Rostelecom;
- temporary blocking of operator services.
The second method is relevant for those who wish to retain the opportunity to return to Rostelecom services. To block, just call the company operator. The reverse action is also carried out by calling. Such clients are charged a symbolic amount every month.
Before resorting to measures to abandon the Rostelecom landline phone, you need to make sure that there are no debts to the company. To find out your debt, you can use several methods.
How to find out if there is a debt to Rostelecom?
The most in a fast way find out the debt for the phone Rostelecom is telephone call companies. You can use the voice menu and get the necessary information yourself, or contact an operator who will quickly answer your question.
Owners of a single personal account on the Rostelecom resource can view accounts in it. You can also go to the company office and contact the manager. By giving your phone number, you can find out and pay the debt at any post office. Another popular way to obtain information is to check your account balance through a Sberbank ATM. To find out the debt for a Rostelecom phone in this way, you need to select the “service top-up” option.
Refusal of landline phone
In no case should you refuse to pay for services, believing that this will be the act of abandoning the phone. The score will grow. To turn off a landline phone, you need to strictly coordinate this issue with the operator.
The signal for Rostelecom to disconnect the landline telephone will be an application handed to the manager or sent by registered mail.
The application for termination must include the following information:
- personal data of the applicant (full name, address);
- passport data;
- phone number to disconnect;
- connection contract number;
- the date from which the shutdown should occur.
In the application, it is advisable to indicate a telephone number by which managers can contact the applicant and agree on a time for the technicians to arrive to physically remove the connection points. When applying in person to the company's office, you must attach a copy of your passport and contract to your application. If the matter is handled by a trusted person, a power of attorney must be attached. In the case when the application is sent via Russian Post, you can use the number registered letter track the delivery date of the shipment.
