How to apply for an Internet connection. Online application for internet for home

Many of us have long been unable to imagine life without home Internet. And this is due to the fact that access to the Internet opens up great opportunities: searching for any information at any time of the day, studying at home, communicating online with friends and relatives, playing games, searching for movies and music.

If you decide to connect your home Internet, an online application will speed up the process. You don't have to call the company's help center or go to its office. You can submit a request for an Internet connection directly on this page.

Nowadays, having the Internet at home is necessary for almost every person. Therefore, you can often come across a request on the Internet: “What should I do if I want to install the Internet and how to connect it inexpensively?”

Today, Internet providers develop different tariffs depending on the preferences and needs of the user; for example, the company offers thrifty customers not only Internet for the home, but also digital TV.

If the client requires high-speed access to the home Internet network, the best solution will install Internet at home using Wi-Fi technology. In most cases, wireless home Internet has a number of advantages, since, unlike wired home Internet, it is implemented without wires (no need to damage the walls). It also allows you to connect to the Internet on multiple devices.

If a user requires Internet at home in order to browse pages and communicate in simple instant messengers, he should pay attention to wired home Internet. The latter has both advantages and disadvantages. For example, it will allow you to connect fast internet with slower access, but lower cost compared to wifi internet. However, such tariffs, as a rule, are the least popular, and the further you go, the greater the demand for wireless Internet for the home.

Also of great interest to users is the recently added home service to the range of operators. Satellite Internet.
Today the Internet is apartment building available for installation in almost any region of Russia. You must check with the operator at your residence address about the possibility of providing Internet access to an individual home. If we talk about tariffs, then the most profitable tariff plans are those that contain comprehensive home Internet and television. It should be noted that when searching for providers, the user must first of all find answers to the questions: what kind of Internet is there in my house and where can I apply for an Internet connection.

If you have decided which Internet connection to use and you just need to find out how much this service costs, use the service on our portal, which allows you to compare Internet tariffs of cellular operators and other existing Internet providers for home use. Our catalog includes not only prices for installing Internet at home, but also contains information on how much it costs to connect satellite Internet at home, as well as home Internet and TV.

As a result of the analysis of such parameters as subscription fee, maximum speed, type of connection and number of TV channels, you can choose the best one online tariff plan and apply for an Internet connection.

Almost all available offers allow you to provide Internet access to an apartment in Moscow. If you need to connect to the Internet in the Moscow region, you can order a call from an operator on your phone and find out if it is available.

No modern person can do without constant access to the Internet. business man, although there is nothing surprising here. If you are wondering how to apply for an Internet connection from Rostelecom, then certified experts will definitely tell you how to do this. We confidently declare that the procedure is extremely simple and will also be understandable to anyone potential client, because all you need is to fill out a simple form from the provider or call specialists at the support service. But first things first.

An organization such as Rostelecom has been providing millions of subscribers with decent and high-quality communications in the field of high speed internet. Moreover, the company offers to connect to a landline telephone communication, which may be of interest not only to individuals, but also to all kinds of enterprises. Access to the World Wide Web is actively used not only for work, but also for all kinds of entertainment, as well as communication with the whole world.

Naturally, for those people who are not yet clients of the provider in question, the question of how to ensure connection is relevant. In order to understand in detail and present the correct answer, we suggest that you first understand all the existing nuances associated with the connection procedure.

Rostelecom offers customers an excellent opportunity to organize an application for an Internet connection without the need to visit the company’s office, through one phone call, that is, remotely.

Undoubtedly, such a solution greatly simplifies the operation of registering an appeal, and also saves the precious time of each person. But this is only the first step towards achieving your goal. As soon as the application is processed by Rostelecom technical specialists, the responsible manager will set a date and also agree on the optimal time for the technician to arrive at the customer’s address.

During the visit, the engineer will perform the connection procedure and configure the existing equipment. If the testing shows the normal functioning of the devices, a bilateral agreement will be signed for the timely provision of the entire list of services specified in the document.

Leave a request online

Practice shows that many clients simply do not have information about exactly how an application should be drawn up. Below we provide information on how to complete and submit an application in order to obtain a prompt connection to the Internet from Rostelecom. The most common and simplest option is to visit the official website of the provider. Naturally, this method is possible if you find a computer connected to the World Wide Web. So:

Go to the company portal. To find it, simply enter the word Rostelecom in the search bar of your browser;
As soon as you are on home page, select the appropriate section and follow the link;
Study the information provided very carefully, and then select the optimal tariff, and also decide on additional options, if only they are necessary;
As soon as the information is received, proceed to filling out the questionnaire;
Carefully enter your personal contact information, including your full name, exact address where you need to connect to the Internet, work phone number, and email address;
In the appropriate window, write down a convenient time at which the manager will call you to clarify the details.

If you do not want to waste time filling out the application, there is a second option for completing the application. You need to use a special form designed to order a return phone call. Here the sequence of actions should be as follows:

We find and select an option such as ordering a call back;
We enter the surname and first name into the appropriate windows;
Next, we indicate the contact information required by the system, namely direct telephone number and email address;
Pick up best time for a conversation with the responsible specialist of the provider.

During the conversation, you will need to provide your passport details, namely its number, date of issue and place of registration. After clarifying the details, a company employee will complete the application and inform you about the time frame for connection.

Apply at the provider's office

Do you have enough time to visit a company branch in person? Then go ahead and take your valid passport with you. What exactly is needed to register an application for an Internet connection:

Select the nearest company office and visit it work time;
Take the number from the self-service terminal, selecting the section with an Internet connection;
As soon as it’s your turn, contact the manager and ask him all your questions;
Based on the information received, you can, together with a specialist, select the most favorable tariff, as well as fill out an application.

The developers offer such a function as checking the status of the request. To know the status of an application submitted for consideration, simply check the box to receive information on mobile phone or by email.

Regardless of the method of registering an application for connecting to the Internet, the company’s specialists will call you shortly and visit your address exactly at the appointed time. A completely free connection is guaranteed by the provider throughout the country. Payment will only be required for the services used.

Conclusion

Now you know well how you can apply for an Internet connection from Rostelecom, and as you can see, there is nothing complicated about it. If you have any questions or require advice, we recommend that you immediately contact the technical service via a direct toll-free phone number. Employees will quickly understand the essence of the problem and help achieve high-quality connection and network setup.

How can I find out if you can connect me?
Beeline Home Internet coverage covers a large number of households. In order to find out whether it is possible to connect your home, you can use the list of connected settlements. Even if you cannot find your locality on the site, this does not mean that we will not be able to connect your address.
and we will contact you.
What is the best way to submit a request - using the Form or by phone?
As you prefer!
Our operators equally quickly process both incoming calls and requests received from the Form! Therefore, you can submit a request for an Internet/TV connection in any convenient way.
Keep in mind that based on the application submitted through the Form, our specialist will call you back. Therefore, please do not make mistakes in writing your contact number and be sure to accept the incoming call.
How much does it cost to connect and the monthly subscription fee?
→ Home Beeline connection is always free
→ Beeline Business connection is paid. The connection fee is negotiated at the time the terms of the future contract are clarified.
The subscription fee depends on:
→ Selected tariff
→ Additional services and equipment you ordered. Our operators will tell you the full amount of the monthly payment according to the tariff.
What does connection mean?
Departure of a specialist to the connection address
- Delivery of equipment (TV set-top box, WiFi router SmartBox)
- Installation of UTP cable from Beeline equipment to the subscriber’s apartment
- Setting up equipment and 1 computer (laptop, TV, etc.)
- Concluding a contract at the client’s home
Can I purchase or use an existing Wi-Fi router myself?
Yes you can. Your Wi-Fi router must have a WAN and at least one LAN port for connecting cables with RJ45 connectors (that is, the same as those installed in apartments). However, we still recommend purchasing equipment from us, since inept setup or quality equipment client is one of the reasons for contacting technical support.
Is it possible to connect several computers at once?
Yes, this is possible in several ways: via a regular Internet cable (UTP) or using a WiFi router. The cost of the subscription fee is not affected by the number of connected computers and devices.
What technology is used to connect?
The connection is made via Ethernet technology "FTTb" ("Fiber to the Building" - "Optics to the home").
How stable is it (speed, glitches, technical support)?
The equipment and technology we use allows us to provide the most stable communication services. Our company monitors the communication channel and equipment around the clock. If any problems arise, their solution by round-the-clock technical support takes minimal time and, as a rule, is not noticeable to the client.
Will weather conditions (snow, rain, fog) affect the quality of communication?
No. The "FTTb" ("Fibers to the Home") technology used eliminates the negative impact of interference such as snow, rain, fog, etc.
What will be the speed (incoming, outgoing), what can I do with it?
The incoming channel speed is up to 100 (and in the Grand Prix tariffs up to 365) megabits per second. This speed is enough for any task, be it watching a movie on-line, downloading files and any applications.
The speed of access to the Internet is an uncertain value and depends on a number of parameters, including technical characteristics connecting point data, route and current channel load, performance of the client’s network equipment.
Is it possible to get a static dedicated IP address?
There is such a possibility. The cost of the service is 150 rubles/month.
What do I need to do to be connected?
In order to be connected, you need to either call: 8 800 700 86 90, 8 962 200 11 10.
How quickly will I be connected?
After you leave a request, connection will take from 1 day.
How long does the connection itself take?
Installation, configuration of equipment and paperwork takes from half an hour and depends on the complexity of the installation and the amount of additional equipment and services you order.
What should I have with me at the time of connection?
At the time of connection, you must have with you: a passport, permission from the owners of the apartment for installation or you yourself are the owner or authorized representative of the owners of the apartment, as well as the amount of money for the first subscription fee, additional equipment and additional services.
Can I block the Internet if I don't use it? For how long? Is it paid?
Yes. You can block the Internet no more than once a month for a period of no more than 90 days. Personal account. The service is free.
How to pay for Internet services?
Payment of the subscription fee for using the Internet is paid electronically, in cash at ATMs, terminals, communication shops, etc. Paying is not difficult at all. We all have mobile connection, which we pay monthly. Home Internet and Digital TV is paid in the same ways as mobile communications. Only payment is made to the Home Internet personal account issued to you by the installer upon connection. If you have a converged tariff (mobile communications and Home Internet in one contract), you DO NOT pay for your personal bill, but for the number of the linked mobile number. If you accidentally top up your personal account, it’s okay! Within two hours, your funds will be automatically transferred to your mobile number account.
I am using Beeline's new "All in One" offer. Can I not pay for mobile communications?
No. The terms of the Home Internet tariff for 1 or 0 rubles/month are valid only for users mobile Beeline with “ALL” tariffs. If you do not pay for your mobile Beeline tariff line “ALL”, you do not automatically participate in the Home Beeline “All in One” offer, and Home Internet and TV will not work.
Can I connect the “All in One” tariff to myself if my mobile phone is registered to another user?
The combination of Home and Mobile Beeline must occur within the framework of one agreement. But you can order from us for free new Beeline number, use it yourself or let relatives/friends use it. As part of the tariff, you can link up to 5 additional Beeline numbers to the “Family” and use calls, SMS and Mobile Internet within one contract! The “Family” service costs 100 rubles/month (for the Moscow region 150 rubles/month).

In addition to a variety of telephony services, Rostelecom provides its clients with the opportunity to access the World Wide Web. To do this, you need to contact the Rostelecom branch directly, call 8-800-100-08-00, an application for an Internet connection can also be submitted on the official web resource of the provider rt.ru.

Anyone can apply for an Internet connection from Rostelecom. Currently, the provider offers a number of favorable tariff plans.

“Maximum benefit” – conditions and monthly cost depend on the speed of information transfer:

100 Mbit/s – 500 rubles;
50 Mbit/s – 450 rubles;
30 Mbit/s – 350 rubles.

“Gaming” – ideal for people who spend a lot of time playing video games. Conditions:

information transfer speed – 100 Mbit/s;
tariff cost – 850 rubles per month;
additional offers: rent WiFi router for 1 ruble per month, as well as an advanced gaming option with a premium account from World of Tanks plus many other nice bonuses.

“Basic” tariff – the price of the service (monthly) depends on the data transfer speed:

100 Mbit/s – 650 rubles;
50 Mbit/s – 550 rubles;
30 Mbit/s – 450 rubles.

Rostelecom clients are invited to take advantage of a wider package of services, which includes, in addition to providing an Internet connection, interactive television.

Package “Double Benefit 60 Alternative” – conditions:

television package including 60 channels;
cost – from 449 rubles per month.

Tariff plan “Promotion “Year of Cinema” 30 (2 in 1)” – conditions:

information transfer speed – 30 Mbit/s;
number of channels – 56;
cost – from 500 rubles per month.

Tariff “Promotion “Year of Cinema” 50 (2 in 1)” – conditions:

information transfer speed – 50 Mbit/s;
number of channels – 58;

Tariff plan “Year of Cinema 60 Mbit/s” – conditions:

information transfer speed – 60 Mbit/s;
number of channels – 63;
cost – from 600 rubles per month.

Rostelecom clients can claim not only a free Internet connection, but also a pleasant addition to the basic or any other tariff - anti-virus protection from Kaspersky Internet Security. There is no charge for using anti-virus software for the first two months after installation.

Methods of submitting an application for connection of services

The company's clients can express their intention to connect to the Internet through Rostelecom in the following ways:

online, using the official web resource rt.ru;
leave a request to connect to the network by calling 8-800-100-08-00;
directly at the company office.

At the branch you can get a sample form for Internet connection from Rostelecom; the application must be filled out in accordance with established requirements. You can get all the necessary information on the spot. If you have any questions, you can always call hotline customer support.

The provider’s official website provides a “Call Back” option. The client leaves contact information, and the release operator contacts the applicant. This is a convenient service; you don’t need to hang on the line, and while waiting for the operator to call, you can do more important things.

To access global network through Rostelecom, it is important to go through four stages:

decide on the type of service and connection format, as well as the tariff and additional options;
enter into an agreement with the provider;
connect and configure network equipment;
Don’t forget to pay your subscription fee on time.

How to cancel an application or refuse the services used

You can cancel a previously submitted application to Rostelecom with a request for an Internet connection:

at the company office;
by calling the support service at 8-800-181-18-30.

If the tariff has already been activated, the person interested in terminating the contract with the provider must write a corresponding petition and deliver it to the company’s branch. You can use Russian Post to submit your application. You must send a registered letter.

Call a technician for repairs

If equipment from Rostelecom breaks down, you can call an engineer by calling the customer service number 8-800-100-08-00. A specialist will arrive to repair equipment immediately if the request was submitted during business hours. The technician does:

identifying the cause of unstable operation of the equipment;
troubleshooting;
consultation with the user on issues related to the operation of the equipment.

In what cases can you identify a breakdown on your own?

Sometimes you can solve a problem with equipment from Rostelecom yourself. So, if the connection is lost, you must:

check the connection of the network cable to the computer;
find out whether services are paid according to the tariff plan;
After discovering a problem, try to fix it.

Virus applications on a PC can also cause equipment failure. In this case, if you have the appropriate knowledge, the virus software must be removed, otherwise, call a technician.

The company continues to develop and actively uses modern technologies to achieve better access to the Internet and increase its speed. For this reason, more and more people are choosing to connect via, which provides higher speeds. The advantages of using fiber optic cable are as follows:

the most high speed data transfer (up to 1Gbit);
reliability of use (no need to use power supply, not exposed to electromagnetic waves);
maximum convenience, connection is provided not only to the Internet, but also to telephone and television.

There are several basic tariffs for connecting to an optical line

Tariff “Maximum Benefit”, which provides three types of transmission speed:

100 Megabits per second for 500 rubles per month;
50 Mbit for 450 rubles;
30 Mbit for 350.

The "" tariff has a transfer speed of 100 Mbit, renting a router for only 1 ruble per month and additional ones. The cost is 850 rubles per month.

For each of the above tariffs, Rostelecom offers a bonus in the form of free use of the Kaspersky Internet Security antivirus for two months.

To connect via telephone line (aDSL)

The Rostelecom company offers the same tariff packages connection to the network, but there is a significant difference - the speed is much lower, since this type connections simply physically cannot transfer data faster. Check in advance which type of connection will be more profitable for you.

In the “Maximum Benefit” tariff, for 500, 450 and 350 rubles per month, you can connect to the network at speeds of up to 10, 5 and 3 Mbit, respectively. “Igrovoy” also offers a router for rent for 1 ruble per month and a speed of up to 15 Mbit for 800 rubles. with additional bonuses.

Basic is 650 rubles. per month for speed up to 10 Mbit, 550 rubles for 5 Mbit and 450 rubles. for 3 Megabits.

Attention! Regardless of which option you choose, each of them comes with a bonus - using the antivirus for two months is absolutely free.

Ways to submit a connection request

After the most acceptable option has been selected, you need to submit an application to connect to the Internet from Rostelecom. This can be done in several ways; the Rostelecom application itself will not take much time.

You can place an order by calling the toll-free number 8 800 100 08 00 and fill out an application over the phone. You can call this number at any time of the day, as well as from any locality in the Russian Federation.

You can also express your desire to connect using the network by visiting the official website of Rostelecom and filling out the appropriate form. Those who want personal consultation should contact one of the company's offices. However, as practice shows, more and more people prefer remote methods of filing an application, as it saves time.

Submit a request for an Internet connection: step by step

Let's take a closer look possible options. The most commonly used method is online. What you need to do for this:

first of all, visit the official website of Rostelecom;
carefully study and choose the tariff that suits you, as well as, if necessary, additional options;
the next step is to directly fill out the application form;
information that is important to enter correctly - full name, contact information (telephone number, physical and email address);
indicate the most convenient time for a call back from the company manager.

An application for connecting to the Rostelecom Internet, which was submitted online, can be controlled, that is, a function is available to track its status. To do this, when filling out the form, you must check the box for selecting the method of obtaining information. The data will be sent via SMS or to the specified email address.

The least popular option is visiting the office, as it takes time. To submit an application in person, you must visit the company office during business hours and contact a company employee. He will inform everyone affordable rates, will help you draw up an application and select the most convenient time for you.

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