Local delivery by aliexpress. What is local delivery on Aliexpress and how to use it Local delivery
The City Express company was founded in 1993 and today is one of the leading Russian companies in the field of express delivery and logistics services. City Express delivers documents and cargo throughout the city, Russia and around the world.
City Express offers its customers various tariff options, differing in delivery time and cost:
- - overtime delivery to the exact time. Local delivery in Moscow - from 3 hours, in other cities of the Russian Federation - during the day. Delivery within Russia - on the next or second working day by 10, 13, 15 or 18 o'clock.
- - a universal method of delivering both documents and cargo as quickly as possible short time. Within the city - the next working day, within Russia - from 1-2 days.
- - economical delivery option for non-urgent shipments. Within the city - up to 2 working days, within Russia - from 2-3 days.
Possibilities
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Delivery of items – City Express delivers documents, letters, parcels and cargo throughout Russia and around the world. A wide range of tariffs allows you to choose the optimal delivery time and cost. |
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Managing orders and generating reporting documents on the website, tracking shipments online and other benefits for customers registered with Unified contact center - receiving calls around the clock from Monday to Thursday via a single toll-free number8 800 100-3232 , Friday from 8 a.m. to 8 p.m., Saturday from 10 a.m. to 6 p.m. |
Does more faster delivery orders for their customers.
It means that the goods you ordered with local delivery are sent from a warehouse located in your country.
If you are a resident Russian Federation, then the goods will be sent to you from a warehouse in Russia. At the moment, the Local Delivery service is available to residents of: USA, Italy, Spain, Russia, Germany, France, UK and Australia.
The delivery time of the parcel in this case takes from 2 to 10 days.
How can I find products shipped from my country?
How to find a product that will be delivered to you in the shortest possible time?To find products with local delivery from a warehouse in Russia (or from a warehouse in your country), use the Local delivery filter (you must first select “Ship from”, selecting the country from which the goods will be delivered):
You can select the country from which the goods will be delivered in detailed description goods, for example, shipping from Russia, shipping from China, shipping from the USA, etc. and this function is not available for all products.
You can find a huge selection of goods with express delivery from Russia in a special section of the Aliexpress Mall online store: http://ru.aliexpress.com/mall (it contains goods with delivery from Russia).
Advantages of Local Delivery on Aliexpress
- Delivery times for orders have been significantly reduced, since the goods are in a warehouse in your country.- You can return a product that does not suit you to a Russian warehouse, which reduces the cost of return.
- The ordered goods have already passed customs and customs duties have been paid for them.
Disadvantages of Local Delivery on Aliexpress
- The disadvantage may be the price of the product, since sometimes the price with free shipping may differ from ordering the same product with local delivery - just compare the cost before paying).- A small list of products with Local delivery.
- There are only eight countries that support this service.
Why does the price of an item sometimes change when I choose local delivery?
All goods with local delivery have already cleared customs, that is, all customs duties are already included in the final cost of the goods.How to return an item ordered using local delivery?
There are times when a product does not suit you or has an obvious defect and you want to return it.When purchasing goods using local delivery, there are deadlines for returning goods, after which you will receive a refund if you are not satisfied with the goods.
It is 15 days from the moment it was sent back to the seller.
Even if the seller does not pick up the package, you will still get your money back for your purchase.
Accordingly, such a return is quick and cheaper than returning it to China. Only unused items in original packaging and in excellent condition can be returned.
Return procedure:
1. Log in to “My Orders”, find the desired order in the list and click “Open a dispute”.
2. In the list of reasons for opening a dispute, please select "Return Guarantee".
3. Once you submit a return request, the seller will have 5 days to respond.
4. At this time, you can edit or close the dispute. Remember, you can edit a dispute up to 5 times.
5. After receiving the seller's response, please select "Accept", "Cancel Dispute", "Edit" or "Close Dispute".
You can refuse the seller's offer (for example, receiving a partial refund). If you refuse, the dispute will be closed according to your first offer (eg receiving a full refund).
6. Once you reach an agreement with the seller, you need to ship the item within 10 days. Please do this in a timely manner, otherwise the dispute will be canceled.
The seller will have 15 days to confirm receipt of the goods. Upon expiration of the period or upon confirmation, your money will be returned.
Who pays the cost of return?
If you want to return an item, you need to send it to a warehouse in your country.
In this case, the costs of paying the cost of payment are borne by you.
Can I return a product after using it?
No, only unused items in perfect condition and original packaging can be returned.
Still have questions? ask your question at
Parcels change many statuses during delivery and it is not always clear which one means what. In this material we will talk to you about the status - “The order has been accepted by the local delivery service branch.”
Almost every buyer, after ordering a product on Aliexpress tracks the parcel and uses various resources. There are even special programs for browsers and smartphones where you can automatically monitor products by receiving alerts and SMS. But for some, the data from personal account Aliexpress .
In this case, regardless of the source used, one has to deal with different kinds of statuses. Almost all of them are understandable and do not require additional information. One of them is "Order accepted by local delivery service". What does it mean? Let's find out.
What does the parcel status “Order accepted by local delivery service office” mean on Aliexpress?
If, when tracking your order, you see that this status is displayed, then this bodes well for good news. First of all, the parcel has been sent and has begun to be tracked, which is already good. In addition, you don’t have to worry, since the order has already been sent to you.
Essentially, in this case, they are talking about a local delivery office, meaning Chinese post. That is, when the seller handed over the parcel for shipment and it was registered.
Another similar status can be found if the parcel with Aliexpress goes through the intermediate country. What does it mean? For example, a parcel is sent by Estonian Post. Accordingly, from China it first arrives in Estonia. And only after that it goes to the recipient’s country. Then registration at the Estonian Post will be considered a local branch.
In this case, if you track the parcel on different services, one will indicate that the parcel was accepted at the local branch, and the other will indicate that it is already in another country. Let's give an example.
Here is the tracking page with Aliexpress with the status we need:
But if you track the same track on the website Track24, then it will already be indicated here that the product is in another country:
Among other things, the status may appear in the recipient’s country when the item is accepted by mail within the country. As in the previous case, information on different services will differ.
So no matter at what point this status manifested itself in you, it does not mean anything bad. On the contrary, it means that everything is fine with you and the goods will arrive to you soon.
Video: Tracking a parcel from China. Parcel statuses on Aliexpress
What is local delivery on Aliexpress and how to use it
5 (100%) 2 votesRecently, Aliexpress has become able to choose the country from which the goods will be delivered. This became possible due to the fact that the network of stores, warehouses and offices that cooperate with trading platform AliExpress. Now you can reduce the delivery time to a minimum. For example, you can simply choose express delivery from a Russian warehouse instead of shipping from China.
The new feature is called “Local Delivery”. What is "Local Delivery"? This is a new filter that can be activated when searching for products on the site. First you need to select your country by clicking on the “Ship from” button, and then click on the “Local Delivery” icon. The search will only return products that can be shipped from the selected country.
How many days does it take for a parcel to leave the warehouse? The filter helps you find products that are already in stock in a specific country at the time of search (in Russia, Ukraine, Belarus, Kazakhstan, etc.). Now you don’t have to wait a month, two, or even three. The delivery time for goods throughout the country by mail or courier is no more than a week. This is due to the fact that the seller does not have to waste time ordering goods from the supplier and completing the package. And the parcel itself will not be delayed at every sorting point or at customs. All this affects how long delivery takes.
To get the product you need, you just need to activate the “Local delivery” filter in the Aliexpress search, and then place and pay for the order. What does "Local Delivery" mean on the item page? On the description pages of some products you can also select a country for local delivery, but using a search with a filter is more convenient to search for such lots. The benefits of the new feature are difficult to overestimate. Many items can now be received within a week and delivery remains free. In the “Mall” section you can find most of the goods delivered from Russia.
