Peak Point point of delivery of goods. PickPoint network of parcel terminals and pick-up points, Russia - “Fast and safe delivery. Step-by-step instructions on how to receive an order at the PickPoint parcel terminal. Photos of the receiving process, we are sorting out the parcel." How to extend the shelf life
What is PickPoint?
Online shopping is becoming increasingly popular in the CIS countries. Almost all young mothers cannot imagine their life without purchasing diapers and toys online. The same situation in the electronics market, household appliances and books. Different stores solve the problem of delivery to other cities in different ways: they use both mail and courier services, and self-pickup systems.
Fast and convenient delivery throughout the country
The Pickpoint service offered a special approach to the delivery of goods. Already at the first stage Pickpoint is not easy alternative way delivery, but a full-fledged competitor to the usual services. Internet services with Pickpoint delivery function are: large stores like Wildberries, Lamoda, Butik.ru, Avon, Oriflame and their number is growing every day. The main goal of the company is to make the delivery option using Pickpoint available when purchasing in any store in the CIS. When ordering online, choose Pickpoint service- this will greatly reduce the hassle of purchasing.
PickPoint pick-up points in Russia
After placing an order, the buyer receives a tracking number, thanks to which he can track the status of his parcel throughout his journey. Use something simple and convenient for this. mobile app, it allows you to perform this operation very quickly and at any time. The Pickpoint tracking function means that not a single package will be lost, and the client will be able to control the order and manage delivery.
How to use PickPoint parcel terminals?
You can receive your parcel at the nearest delivery point within 3 days from the date of arrival. Back in 2013, the number of Pickpoint distribution points totaled 350 points across Russia. At the beginning of 2014, you can receive a parcel from Pickpoint in any city at one of 705 locations. This figure is growing every day, and today the company is focusing on developing a denser network of points of presence within the cities it serves. The location of the post offices is extremely convenient - the central parts of cities and the most important shopping centers are used to set up Pickpoint points.
A parcel locker is a Pickpoint delivery terminal installed in shopping centers in your city. When ordering a purchase, select the location closest to you. When the package arrives at its destination, you will receive an SMS with all the details: the password for your cell, the storage period and the amount to pay for the ordered goods. On site you will be greeted by a simple and convenient machine with a touchscreen and a money acceptor. Pickpoint is not only a delivery system, but also the ability to pay for your purchase using cash or a credit card.
Pickpoint cell sizes.
The cell sizes of Pickpoint parcel lockers can be chosen from 15 x 36 x 60 cm, 20 x 36 x 60 cm and 25 x 36 x 60 cm. That is, no matter the size of your parcel, there is a suitable compartment for it.
Pickpoint delivery service is the most modern developments and technologies in the world of online trading.
PickPoint parcel terminals and pick-up points
Please note that delivery is carried out only to those PickPoint parcel terminals that are indicated on OUR interactive map on the page .
Video instruction PickPoint
Instructions on how to pick up goods at a Post Office or pick-up point
You will receive an SMS message and an e-mail* with a unique parcel code
to receive the ordered goods at a post office or at a pick-up point,
as soon as your order is placed at the parcel terminal.
*If you indicated your e-mail when registering your order
in the online store
The SMS message or e-mail will indicate:
- Unique parcel code for receiving an order at a parcel locker
or point of issue - Address of the post office or pick-up point where the parcel is located (selected when registering an order in the online store)
- Storage period for your order in the terminal
Within the period specified in the SMS message, you need to drive up to the selected terminal or pick-up point to pick up your order.
Receiving an order via PickPoint parcel terminal
- In the parcel locker menu, select the operation of receiving the parcel
- Enter the parcel code sent to you in an SMS message or
by e-mail, and follow the instructions in the Terminal Menu - Take your order from the opened cell. Close,
Please reserve the box after receiving the goods.
PickPoint delivery service is a unique alternative to mail and courier delivery.
The store website cooperates with federal network parcel terminals and delivery points PickPoint orders. Thanks to this, we provide a fast (within 1-3 days to major cities of the Russian Federation) and cheap (comparable to the cost of Russian Post) way to receive an order through the PickPoint system in any major city of the Russian Federation. PickPoint consists of 2048 order pick-up points and parcel terminals in 480 cities of Russia. Order pickup point (POP) is a point in a crowded place (shopping center or grocery chain) where the operator (person) who will issue your order is located.
A parcel locker is an automated terminal for issuing parcels (without human intervention), where an order from a website store is delivered. This is a special terminal, which is a payment terminal and automated cells for storing shipments, from which you pick up the purchased goods yourself - in any place convenient for you, at any time convenient for you, following the instructions in the terminal menu.
Parcel machines and pickup points are installed in shopping centers and grocery store chains located near your home or work, so it will be convenient for you to pick up your order on your way to or from work.
Below is a photo of the parcel terminal and the order pick-up point (POP):
When choosing delivery through the PickPoint system, you can choose in advance: to receive the order at a post office or at an order pick-up point (POP), but this is not of fundamental importance; we recommend choosing a point closer to the places in the city where you regularly visit. Parcel terminals and pickup points are always installed in close proximity to crowded places, so it will be easy for you to find them and there will definitely be a point located close to you.
Receiving an order through PickPoint is easy!
PickPoint parcel terminals and pick-up points are very convenient!
- There is no need to wait for the courier at home or at work, or stand in queues at post offices; you can pick up your order at a time convenient for you.
- Delivery throughout Russia. PickPoint Network- this is more than 2000 parcel terminals and delivery points in 480 cities and towns of Russia.
- Delivery to major cities of the Russian Federation in 3-4 days. Delivery to remote cities: no more than 10 days. You will see the PickPoint delivery time on the checkout page in our store when you select your pickup method.
- You can pay for your order either in cash or with a plastic card directly at the post office or order pickup point upon receipt of the order.
- The process of receiving your order along with payment will take no more than 1 minute.
- The delivery price is low and comparable to the cost of delivery through Russian Post.
Answers to frequently asked questions
What is an automated order delivery terminal (postamat)?
A parcel locker is a special terminal, which is a payment terminal and automated cells for storing shipments, from which you pick up the purchased goods yourself - in any place convenient for you, at any time convenient for you, following the instructions in the terminal menu.
As soon as your shipment is delivered to the Post Office or Pickup Point, you will receive an SMS message with a code to receive your order.
How can I pay for an order at a post office or pick-up point?
At Postamat you can pay for your order in cash or by credit card. The parcel terminal accepts payment bank cards Visa, MasterCard or Maestro. When paying in cash, you will have several options for depositing change: mobile phone or get change at the PickPoint cash desk (Moscow, Volgogradsky Prospekt, 42, building 23).
At the pick-up point (POP), payment is made only in cash.
If you made an advance payment when placing your order, you do not need to pay anything extra upon receipt.
How does a parcel terminal differ from an order pick-up point (POP)?
Postamat is an automated order pick-up point. By selecting operations in the terminal menu, you pick up your order yourself at a time convenient for you.
Order pick-up point (POP) is a classic order pick-up point, when a PickPoint employee gives you the ordered goods.
Until what time are the parcel terminals open?
In most parcel terminals you can receive your order up to 22:00, in some around the clock.
Where are parcel terminals and pickup points located?
Parcel terminals and pick-up stations are installed in shopping centers and grocery store chains or other crowded places so that you can combine your daily purchases of food and clothing with receiving orders from our store.
Do you have a pick-up point/PickPoint parcel terminal in my city?
The PickPoint system has 2,048 parcel terminals and order pick-up points (POPs) in 480 cities in Russia. The location of the nearest pickup point/postamat can be found on the map below:
How to receive an order at a parcel terminal or pick-up point (POP)?
You can pick up goods ordered from the website store at convenient parcel terminals or pick-up points, at a time convenient for you, without waiting for the courier or standing in lines at post offices.
The process of receiving orders via parcel terminal is very simple and convenient. After placing your order, proceed as follows:
You can combine daily shopping for food, clothing and receiving orders due to the good location of parcel terminals in shopping centers and near grocery chains.
Returning goods via PickPoint
If the purchased product does not suit you for any reason, you can quickly and conveniently return it through any of the PickPoint parcel terminals. Call us at 8 800 555 15 96 (free in Russia) for more details.
How long will my parcel be stored at the post office or delivery point?
The average time it takes for an order to arrive at the parcel locker is 3 days.
You will receive an SMS message indicating which parcel locker or order pick-up point your parcel is located at and until what date and time it will be stored there.
You can extend the shelf life of your parcel using the PickPoint mobile application.
How to extend the shelf life of an order?
There is no need to call support or wait for a response to your e-mail request; you can independently see the entire delivery history of your order and take advantage of additional services at any time!
Register the application with your phone number and the following will be available to you at any time:
- All orders placed to the specified phone number;
- Status and delivery history of placed orders;
- A detailed description of the location of the PickPoint Post Office (or order pick-up point), as well as its work schedule, payment options, photographs of locations;
- Possibility to extend the shelf life of an order at the parcel locker;
- "Forwarding" service - the ability to independently select another point for delivery of your order;
- push notifications about changes in delivery statuses.
- The ability to plot a route on the map to the selected Post Office or order pick-up point;
Quite recently, I received my order from the Pudra online store using the PickPoint delivery service, and now I want to talk about it. The site offered 3 delivery methods: courier, Russian Post and PickPoint. Express delivery I’m not happy with it because I don’t have extra time to sit at home and wait for the package to arrive, and I would have to wait for an order through the mail for more than 20 days. At that time, I didn’t know anything about PickPoint, but judging by the description on the website, this option was completely suitable for me: the delivery time takes only 4-6 days, and one of the parcel terminals in my city is located in a place convenient for me.
The order arrived at my place on Monday (the location can be tracked on the website) and was delivered to the post office on Friday, exactly on the appointed day. The delivery service notified me about this:
The next day I went to pick up the order. It is very convenient that the service’s website ([link]) contains not only the addresses of parcel terminals, but also information such as operating hours, payment methods, location of the parcel terminal in the mall and even what transport you can use to get there. Thanks to this, it was not difficult to find him, and appearance The parcel locker cannot be called inconspicuous.
Perhaps the biggest advantage of receiving an order at a parcel locker is the absence of queues, and the process itself only takes 5 minutes.
I’ll show you step by step how to receive your order at the PickPoint parcel terminal.
1. Home page parcel locker
Click on "Receive/send orders".
2. Select "Receive order".
3. Enter the code specified in the received message.
4. The order amount and its sender appear. We choose a payment method, in my case it is cash payment.
5. The parcel machine does not give out change, so you need to choose where the balance will be credited. I choose to top up my phone balance.
6. We bring in the bills one at a time. It is advisable that they are not wrinkled, otherwise the postam may not accept them. After the required amount has been paid, “forward” will appear in place of the “partial payment” button. Click.
7. We check the phone number to which the change will be credited. Initially, the number to which the message was sent is displayed, but you can enter any other one.
8. Confirmation of payment for the order appears and a receipt appears. Click "forward".
9. A notification appears about the balance being credited to your mobile phone and another check.
10. Next step for mnogo card holders. ru. For those who, like me, don’t have one, the “forward” button.
