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The procedure for receiving and considering citizens' appeals sent through the official website of the Ministry of Defense Russian Federation
Please, before sending an appeal to the Minister of Defense of the Russian Federation in the form electronic document, please read the following information carefully.
1. Appeals sent in the form of an electronic document through the official website of the Ministry of Defense of the Russian Federation are received by the Ministry of Defense of the Russian Federation and are considered by authorized officials of the Ministry of Defense of the Russian Federation.
2. Before sending an application in the form of an electronic document, you must:
2.1. It is mandatory to indicate in the electronic form:
2.1.1. last name, first name, patronymic of the relevant person, or position of the relevant person to whom you are sending the appeal in the form of an electronic document;
2.1.2. your last name, first name, patronymic (the latter - if available);
2.1.3. address email, to which the response and notification of redirection of the request should be sent;
2.2. state the essence of the proposal, statement, complaint in the text input field of the appeal in the form of an electronic document.
3. A response to your request in the form of an electronic document or a notification of its forwarding is sent in the form of an electronic document to the email address (e-mail) specified by you
in circulation in the form of an electronic document.
4. Intended for mandatory filling field for entering the text of the appeal in the form of an electronic document You state the essence of the proposal, statement or complaint in accordance with Art. 7 Federal Law dated May 2, 2006 No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation.”
If the text of your appeal does not allow you to determine the essence of the proposal, statement or complaint, a response to the appeal is not given and it is not subject to forwarding for consideration to officials, in accordance with their competence, which you will be notified of within seven days from the date of registration of the appeal .
5. If necessary, to support your arguments, you have the right to attach to your appeal necessary documents and materials in electronic form.
You can attach the necessary documents and materials in electronic form in any order by making independent file attachments without archiving (attachment file) in one of two different types of acceptable formats:
text (graphic) format: pdf, doc, docx, rtf, xls, xlsx, jpg, png, tif, gif; up to 5 MB each.
Other formats are not processed in information systems Ministry of Defense of the Russian Federation.
6. If the text you sent in the form of an electronic document, contained in the text input field of the appeal in the form of an electronic document, does not contain a proposal, statement or complaint, but only a link to the application (file attachment) or to the content of the website, then the appeal is not is subject to consideration in accordance with the procedure established by Federal Law No. 59 of May 2, 2006 “On the procedure for considering appeals from citizens of the Russian Federation,” of which you will be notified.
7. We draw attention to the procedure for considering individual requests, provided for in Art. 11 of the Federal Law of May 2, 2006 No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation.”
8. When you send requests regarding appeals court decisions, you need to keep the following in mind.
According to the Constitution of the Russian Federation, justice in Russia is carried out only by the court. The judicial authorities are independent and act independently of the legislative and executive authorities. Judicial decisions can be appealed to established by law procedural order.
9. If you send an appeal containing a question affecting the interests of an indefinite number of people, the answer to which was posted on this website, then within seven days from the date of registration of the appeal you will be notified of the email address of the page of this website “Frequently Asked Questions”, at which contains the answer to the question posed in your appeal.
10. Data on each sent appeal or request from the moment of registration on information resource. After authorization, the author is given the opportunity to receive chronologically structured information about the progress and results of consideration sent through “ Personal account» appeals addressed to the Minister of Defense of the Russian Federation.
11. In the case of a request for archival information (archival certificates, extracts, copies of archival documents), a citizen must indicate his last name, first name and patronymic, postal address, fill out and attach to the application a request form (request form for military personnel on conscription , request form for military personnel under a contract, request form for civilians), completed on the merits of the issue.
12. Appeals received with incomplete or inaccurate information about the sender, without indicating the required details of the citizen, are not subject to consideration.
13. The Ministry of Defense of the Russian Federation reserves the right to clarify the accuracy of information about the sender of the request, as well as, if necessary, the content of the request.
Attention!
In accordance with the Law of the Russian Federation “On State Secrets,” it is prohibited to indicate in an appeal information constituting a state secret, as well as other information of limited distribution.
If a response to an appeal cannot be given without disclosing information constituting a state secret or other information of limited dissemination, the citizen who sent the appeal is informed of the impossibility of giving a substantive answer due to
with the inadmissibility of disclosing this information.
Appeals in the form of an electronic document sent to the Ministry of Defense of the Russian Federation, bypassing the proposed input form, are not accepted for consideration.
