A world-famous company must have a high-quality delivery service.
The Swedish cosmetics company Oriflame is doing everything to improve customer service, as evidenced by its joint activities with PickPoint.
For now, the convenient service is available in Moscow and the region, but if the idea proves itself, then the unique method of delivering orders will spread throughout all CIS countries.

What is the trick and what else can surprise the pampered Oriflame consultants?

From now on, consultants, distributors and clients with a discount from Oriflame have the opportunity to order, pay and pick up their orders at clever parcel lockers (something like a storage locker with delivery) from Pickpoint.

1. Place an Oriflame order on the company’s official website,

2. Specify the delivery point - Pickpoint parcel terminal (each parcel terminal has a fixed address)

3. The price of such delivery is about 2-5 dollars (you can always include a compensation product instead of a delivery fee),

4. As a result, your order will be stored in a mini storage room at the specified address for a couple of days, during which the client can come with a discount at any time of the day, pay for the order through a self-service terminal and immediately receive his box through the delivery window (vaguely reminiscent of buying chocolate or soda through self-service machines)

Oriflame's "know-how", as always, is at its best, but when this method will reach our wilderness is an open question...

Parcel terminals and pickup points are installed in various shopping centers. In most terminals you can receive your order up to 22:00, in some - around the clock.

Delivery to parcel terminals and points PickPoint issuance carried out in Moscow and the Moscow region, St. Petersburg, Novosibirsk, Krasnoyarsk.

HOW TO USE DELIVERY TO THE POSTOMAT?

VIDEO INSTRUCTIONS

1. Select the address of the parcel post office or pick-up point that is convenient for you.

2. Place your order online or by phone. Please check in your personal profile settings that you have the correct one. mobile phone

3. When your order is delivered to the parcel terminal or pick-up point, you will receive an SMS message with a code to receive your order on your mobile phone:

Your order from Oriflame is waiting for you at the parcel terminal “ХХХХХ”
Order receipt code ХХХХХХХХ
Order shelf life up to DD.MM.YY inclusive
Amount to be paid XXX rub.

4. Pay the order at the post office or to the employee at the order pick-up point in cash. You can also pay for your order in advance at a payment terminal, ATM or payment acceptance point.

5. At a time convenient for you, come to the Postamat or pick-up point, enter the order receipt code sent via SMS and pick up your order.

6. If you have any complaints regarding your order, please contact Service Center(in Moscow, SC “Sokol”, in St. Petersburg, SC “Ligovka”), where they will help you file a claim.

Claims for non-supply of products can be accepted according to email. To do this, send a scanned invoice and detailed information about your problem to:

Moscow and Moscow region: [email protected]
Saint Petersburg: [email protected]
Novosibirsk: [email protected], [email protected]
Krasnoyarsk: [email protected], or contact the nearest SPO in Krasnoyarsk

Everything for the convenience of customers from Oriflame. Since July 2011, Oriflame began, in order to improve the service for delivering orders to consultants and customers, joint activities with company PickPoint. Currently, this service will work for Oriflame buyers only by Moscow And Moscow region, but in the near future, with the development of a network of parcel terminals and order pick-up points throughout Russia, the number of cities covered by this modern service is planned to be constantly expanded.

Now, for those who become an Oriflame consultant or register with Oriflame for purchases with discounts, it is possible to receive their orders at parcel terminals or at pickup points of the Pickpoint service. Orders can be placed on the Oriflame corporate website and directly through the Oriflame Call Center operator. The cost of delivery through parcel terminals and Pickpoint pick-up points is 170 rubles, or you can order a compensation product, similar to a product instead of a delivery fee when delivering orders to your home. Parcel lockers are a modern alternative to conventional courier delivery. Your order will be in the PickPoint service cell within three days, and the buyer can pick it up at any time convenient for him and pay on the spot!

With the introduction of such parcel terminals, a new world of modern, world-class service is opening up for Oriflame consumers. It is obvious that many people will like this type of service, especially since the technology for receiving orders is very simple, and even an elderly client can handle it.

The PickPoint network of automated terminals - parcel lockers - operates on the principle of self-service, which represents a new leap in the quality of development of services in the order delivery industry around the world. The essence modern way payment and receipt of Pickpoint goods, especially those ordered via the Internet (remotely) or from a catalog, is actually very simple: it is to replace these two processes with one, and allow customers to choose the place and time of receiving the order.

Oriflame is focused on the benefits of cooperation with the PickPoint parcel terminal network. The company believes that this delivery method will provide a greater level of comfort for customers and will naturally be one of the determining factors in attracting more cosmetics consumers. Taking into account the innovativeness of the service and its development prospects, Oriflame took part in cooperation with the project for the development of a network of parcel terminals and PickPoint pick-up points in Russia.

Service PickPoint delivery– a unique alternative to mail and courier delivery.

The store website cooperates with federal network parcel terminals and pick-up points for PickPoint orders. Thanks to this, we provide a fast (within 1-3 days to major cities of the Russian Federation) and cheap (comparable to the cost of Russian Post) way to receive an order through the PickPoint system in any major city of the Russian Federation. PickPoint consists of 2048 order pick-up points and parcel terminals in 480 cities of Russia. Order pickup point (POP) is a point in a crowded place (shopping center or grocery chain) where the operator (person) who will issue your order is located.

Postamat is an automated terminal for issuing items (without human intervention), where an order from a website store is delivered. This is a special terminal, which is a payment terminal and automated cells for storing shipments, from which you pick up the purchased goods yourself - in any place convenient for you, at any time convenient for you, following the instructions in the terminal menu.

Parcel terminals and pickup points are installed in shopping centers and chains grocery stores located near your home or work, so it will be convenient for you to pick up your order on your way to or from work.

Below is a photo of the parcel terminal and the order pick-up point (POP):

When choosing delivery through the PickPoint system, you can choose in advance: to receive the order at a post office or at an order pick-up point (POP), but this is not of fundamental importance; we recommend choosing a point closer to the places in the city where you regularly visit. Parcel terminals and pickup points are always installed in close proximity to crowded places, so it will be easy for you to find them and there will definitely be a point located close to you.

Receiving an order through PickPoint is easy!

PickPoint parcel terminals and pick-up points are very convenient!

• There is no need to wait for the courier at home or at work, or stand in queues at post offices You can pick up your order at a time convenient for you.
• Delivery throughout Russia. PickPoint Network- these are more than 2,000 parcel terminals and delivery points in 480 cities and towns in Russia.
• Delivery to major cities of the Russian Federation in 3-4 days. Delivery to remote cities: no more than 10 days. You will see the PickPoint delivery time on the checkout page in our store when you select your pickup method.
• You can pay for your order either in cash or with a plastic card directly at the post office or order pickup point upon receipt of the order.
• The process of receiving your order along with payment will take no more than 1 minute.
• The delivery price is low and comparable to the cost of delivery through Russian Post.

Answers to frequently asked questions

What is an automated order delivery terminal (postamat)?

A parcel locker is a special terminal, which is a payment terminal and automated cells for storing shipments, from which you pick up the purchased goods yourself - in any place convenient for you, at any time convenient for you, following the instructions in the terminal menu.

As soon as your shipment is delivered to the Post Office or Pickup Point, you will receive an SMS message with a code to receive your order.

How can I pay for an order at a post office or pick-up point?

At Postamat you can pay for your order in cash or by credit card. The parcel terminal accepts payment bank cards Visa, MasterCard or Maestro. When paying in cash, you will have several options for receiving change: to your mobile phone or receiving change at the PickPoint cash desk (Moscow, Volgogradsky Prospekt, 42, building 23).

At the pick-up point (POP), payment is made only in cash.

If you made an advance payment when placing your order, you do not need to pay anything extra upon receipt.

How does a parcel terminal differ from an order pick-up point (POP)?

Postamat is an automated order pick-up point. By selecting operations in the terminal menu, you pick up your order yourself at a time convenient for you.

Order pick-up point (POP) is a classic order pick-up point, when a PickPoint employee gives you the ordered goods.

Until what time are the parcel terminals open?

In most parcel terminals you can receive your order up to 22:00, in some around the clock.

Where are parcel terminals and pickup points located?

Parcel terminals and pick-up stations are installed in shopping centers and grocery store chains or other crowded places so that you can combine your daily purchases of food and clothing with receiving orders from our store.

Do you have a pick-up point/PickPoint parcel terminal in my city?

The PickPoint system has 2,048 parcel terminals and order pick-up points (POPs) in 480 cities in Russia. The location of the nearest pickup point/postamat can be found on the map below:

How to receive an order at a parcel terminal or pick-up point (POP)?

You can pick up goods ordered from the website store at convenient parcel terminals or pick-up points at a time convenient for you, without waiting for the courier or standing in lines at post offices.

The process of receiving orders via parcel terminal is very simple and convenient. After placing your order, proceed as follows:

You can combine daily shopping for food, clothing and receiving orders due to the good location of parcel terminals in shopping centers and near grocery chains.

Returning goods via PickPoint

If the purchased product does not suit you for any reason, you can quickly and conveniently return it through any of the PickPoint parcel terminals. Call us at 8 800 555 15 96 (free in Russia) for more details.

How long will my parcel be stored at the post office or delivery point?

The average time it takes for an order to arrive at the parcel locker is 3 days.

You will receive an SMS message indicating which parcel locker or order pick-up point your parcel is located at and until what date and time it will be stored there.

You can extend the shelf life of your parcel using mobile application PickPoint.

How to extend the shelf life of an order?

There is no need to call support or wait for a response to your e-mail request; you can independently see the entire delivery history of your order and take advantage of additional services at any time!

Register the application with your phone number and the following will be available to you at any time:

• All orders placed to the specified phone number;
• Status and delivery history of placed orders;
• A detailed description of the location of the PickPoint Post Office (or point of delivery of orders), as well as its work schedule, payment options, photographs of locations;
• Possibility to extend the shelf life of an order at the parcel locker;
• "Forwarding" service - the ability to independently select another point for delivery of your order;
• push notifications about changes in delivery statuses.
• The ability to plot a route on the map to the selected Post Office or order pick-up point;

Home » Investments » Receiving Oriflame orders through the Pickpoint service. Yaroslavl, Oriflame order pick-up points Parcel terminals and PickPoint order pick-up points - very convenient