How can a Rostelecom subscriber find out his current Internet tariff and change it? Tariffs for Internet from Rostelecom Tariffs for home Internet from Rostelecom

Residents of most regions of Russia have access to the opportunity to connect home internet from Rostelecom. The company is one of the leaders in the number of connected subscribers and, in addition to the Internet, provides mobile and landline communication services and digital television.

And yet, it is home Internet that is the main focus in the provider’s line of services. There are tariffs for individuals, and for legal ones. Depending on the location of your home or office, you can choose two options for connecting to the Internet. The first is an optical connection. After submitting your application, the company’s specialists will run a cable to the location you need and connect it to your computer, laptop or router. The second option is to connect via a telephone line. It implies that you are already a Rostelecom subscriber and have installed a landline phone. If data transfer speed is important to you, then it is better to choose the first option. If you are simply browsing websites on the Internet and visiting social media, but want to save your family budget, then the second option will suit you. The quality in both options will be at the highest level and you will be able to concentrate on your tasks and entertainment, and not on numerous attempts to reach . As for prices, each region has its own pricing and may differ from similar tariffs in other cities. This is due to different technical capabilities of settlements, communication channels and equipment located there. Rostelecom is constantly working to modernize its equipment, so this difference is becoming smaller, and customers see a noticeable improvement in the quality of services.

Tariffs for home Internet Rostelecom

Let's look at the existing tariffs for home Internet, and as an example, choose the Krasnodar Territory. Most fast internet available at tariff 100 Mbit/s

As you can see, such pleasure will cost you... 650 rubles per month. This tariff is suitable for you if you actively download movies, music and other large files from the Internet. Those who like to play can make sure there are no brakes.

A more modest tariff is the offer in 50 Mbit/s

According to your means it will cost you about 550 rubles, but the speed will be half as much as the previous tariff. The family budget savings will be 100 rubles per month. Saving rates with no high speed presented in two options. The first one offers a speed of 30 Mbit/s

The monthly subscription fee is 450 rubles per month. This tariff is suitable for the vast majority of users and is optimal in terms of price/quality ratio. The most modest tariff is with Internet speed 20 Mbit/s

Total 350 rubles per month- this is an excellent offer for people who are careful about their own spending. We have already mentioned that in addition to connecting via cable, it is possible to connect to the Internet via a telephone line. In this category, Rostelecom has prepared 3 available tariffs. The first one will allow you to download information from the network at speed 15 Mbit/s for 550 rubles per month

The second one gives you options at speed. 8 Mbit/s for 450 rubles per month

Well, the most modest offer through the telephone network is a speed of 5 Mbit/s for 350 rubles per month

All tariffs have the ability to connect additional options. If you have decided on the choice of tariff, then click on the connect button and select the options you need.

Please note that some options incur additional monthly fees, so please consider your financial options carefully.

How to connect Rostelecom Home Internet?

The most in a simple way is a call from your home or cell phone by number 8-800-100-08-00 . The call will be free for you, and the operator will answer all your questions and help you choose a tariff specifically for your address. If you are familiar with the Rostelecom website, then you can register a connection there. Follow the link rt.ru/homeinternet/order_internet and click on the “Connect” button for the tariff you need.

Internet from Rostelecom - advantages

Rostelecom is the most popular fixed-line telephone operator, Internet and IP television provider in Russia. Its telecommunications network covers millions of users throughout the country.

Rostelecom subscribers from their landline phone easily dial up to any locality in Russia, connect to everyone’s network mobile operators and can contact residents of other countries.

Internet users from the Rostelecom provider, regardless of which category of consumers their computer is connected to: home Internet for ordinary people or a corporate package for organizations, have the same quality and speed of network access.

Home Internet Rostelecom

A very popular service lately. Moreover, at their request, Rostelecom, together with the Internet, connects interactive television to its users.

Internet connection technology

Organization of an Internet connection for home use is carried out in two ways: through telephone line or using separate dedicated channel.

First option Designed for users who live at a great distance from the base station from which they access the Internet and have their own home telephone. At the PBX itself, equipment that provides data transmission is connected to the line of the existing telephone, and a special telephone socket with two connectors is installed in the subscriber’s apartment. A telephone is connected to one of them, and a modem and a computer are connected to the other.

Second option possible if there are already dedicated communication channels from the reference station to residential buildings. In this case, the user receives access to the Internet through a separate fiber-optic line, which is mounted from the general house communication box to the system computer unit.

Tariffs for home Internet from Rostelecom

The tariff plan for using the resources of the World Wide Web is determined depending on the chosen method of providing the Rostelecom home Internet service.

Internet at low speed (connection via telephone line)

When accessing the Internet via wired telephone lines, the data transfer speed will be low. In this case, there are two types of monthly subscription fees:

• from 400 rubles with access speeds up to 8 Mbit/sec.
• from 550 rubles with access speeds up to 8-15 Mbit/sec.

Home Internet “Fast” (fiber optics)

This Internet service is provided by separate fiber optic lines. But, since in each locality the throughput characteristics of dedicated communication channels depend on the power of the installed equipment, the tariffs will also be different. However, there are three basic tariffs for the fast Internet service:

• from 450 rubles with access speeds in the range of 10-25 Mbit/sec.
• from 550 rubles with access speeds in the range of 25-50 Mbit/sec.
• from 700 rubles with access speeds in the range of 50-100 Mbit/sec.

More accurate information about the Rostelecom home Internet service and tariff plans in force in your locality can be found on the company’s websitehttp://rt.ru/homeinternet/order_internet.

How to connect Rostelecom Home Internet?

1.Write an application at any Rostelecom sales office your city. After processing the submitted application, a technical employee of the company will call you back and agree with you on the day and time to connect the Internet service.

2.Call one number hotline Rostelecom8-800-100-08-00 . The operator will accept your application and redirect it to the Rostelecom branch, which is located in your locality. Later short period In time, a company representative will contact you and offer a plan for further action to provide access to the network from your computer device.

3.Go to the official website of Rostelecom http://rt.ru/. Indicate your city of residence on the portal. Next, on the page that opens, click the option"Internet", "For myself"and choose your favorite tariff plan. After some time they will call you back or at your email You will receive a message with a detailed description:

• what type of Internet is available at your residential address;
• which tariff plan is better to choose;
• approximate schedule of departure time for a specialist upon request to be agreed upon with you.

Unified personal account from Rostelecom

Not long ago Rostelecom presented new look service for its subscribers. Each user, regardless of what company services he uses, can register in his personal account on the Rostelecom website. Now the subscriber does not have to go to the sales office every time to submit an application for connecting new services or pay for existing options. . A single personal account allows you to do all this without leaving your apartment, namely:

1. receive information about charges for billing period and account balance as of the current date;
2. choose new options or services;
3. order an invoice for a certain period of time using services;
4. switch to a more favorable tariff;
5. pay accrued amounts using bank card, WebMoney or Rostelecom payment card.

Rostelecom regularly updates its product line tariff plans, offering its subscribers more profitable and convenient conditions for using the service. But few of its clients regularly track these updates. Moreover, even about their current tariff, most users can tell little more than the monthly subscription fee. If you connected more than a year ago, information on how to find out your Rostelecom Internet tariff and compare it with new offers will not be superfluous. With a little analysis, you can optimize your access costs. global network, or improve the quality of service. Let's talk about how this can be done.

How to check Rostelecom's Internet tariff?

Each Rostelecom subscriber has at least three ways to find out their current Internet tariff plan:

• raise the treaty;
• contact the provider’s specialists;
• look into your Personal Account.

The first method is suitable for those who have never changed their tariff since connecting to the Internet. If you are one of them, just find the documents you received from the provider and study them carefully. In the contract itself you will not find complete information; it only indicates general provisions on the rights and obligations of the subscriber and service provider. The name and terms of the tariff are not indicated in the contract for the convenience of the user. This move gives you the opportunity to independently change the Internet tariff from Rostelecom, without having to deal with the renewal of documents. But the contract for the initial connection includes an application or an information leaflet with detailed terms of the tariff plan. From them you can get complete information.

How can I find out the home Internet tariff from Rostelecom if my documents are lost or simply not at hand? You can contact the company's support service by phone. By dialing the number 8-800-1000-800, you will be taken to the voice menu. After listening to the instructions, press the number 3 on your phone keypad and your call will be transferred to a tariff plan specialist.

Attention: if you are calling from a landline phone, do not forget to switch it to tone mode. To do this, press the “*” button on your keyboard.

You can also clarify the current tariff plan and change the Internet tariff at Rostelecom offices. Each department of the company has a specialist who deals with these issues and will be able to provide you with complete information. Before visiting the office, do not forget to take your passport and, preferably, the original contract with you.

How to choose a new Internet tariff?

You can find out what Internet tariffs are available for connection at Rostelecom without contacting the provider’s specialists. More than detailed information listed on the company's website. To receive it, go to the “For Yourself” section, select the “Internet” item in the menu, and the “Tariffs” sub-item.

The current RTC offers will appear in front of you. Details for each of them can be viewed by clicking on the icon of the desired tariff plan.

Attention: do not forget to put your city of residence in the header of the site. The tariff line may vary depending on the macro-regional branch.

You can find out which tariff from Rostelecom is the most profitable for the Internet at the moment here, in the “Promotions and offers” menu. And if you need to clarify details regarding your current tariff plan, follow the “View all tariffs” link located on the right side of the window. You will see a table with the names and characteristics of tariff plans. If your tariff is not in it, most likely it has already been archived and connection through it is limited. To obtain information, click on the “Rate Archive” link under the table.

You can submit an application to change the tariff plan directly from the website page on which the list of tariffs is posted. To do this, click on the “Connect” button on the icon with the selected TP, and scroll the screen a little down. You will see the application form. Fill it out and Rostelecom specialists will contact you - changing your Internet tariff will take about a day.

Important: for subscribers with ADSL technology, when choosing a tariff plan with a speed of more than 8 Mbit/s, it is advisable to check the technical possibility of connecting under such conditions. Not every area of ​​the city has the condition telephone line allows you to maintain high connection speeds. Changing the tariff to a “faster” one will happen in any case, but without the availability of technical capabilities, the access speed will not be increased.

How to change the Rostelecom Internet tariff through your Personal Account?

We have already mentioned that all operations with connected services can be carried out through your Personal Account on the provider’s website. Let's talk in more detail about how to find out what Rostelecom Internet tariff you currently have connected to and where in your personal account you can leave a request to change it. Naturally, all these actions are possible only if you have already registered in your Personal Account and linked all your services to your account.

You can check the current tariff plan immediately after logging into your account. on his home page The “My Services” tab is located, where all information about those connected to your personal account Rostelecom products. Find the block with the heading “Home Internet”. The second line under the heading will contain the name of your tariff plan. You can view the details on it by expanding the block, or by returning to the RTK website in the “Tariffs” section.

How to switch to another tariff from Rostelecom for the Internet through your Personal Account? Click the mouse cursor on the title of the “Home Internet” block. You will see detailed information on current service. Find the “Tariff Plan” section and click on the “Change Tariff Plan” link. An example of the window that will appear in front of you is shown in the screenshot below.

In the drop-down list at the top of the window, select the name of the new TP to which you want to switch. Next, click on the options in the list below that you want to connect additionally. Please note that their cost will be added to the monthly tariff fee. Having selected the settings you need, check the checkbox next to the line “I accept the terms of the public offer.” Indicate the desired date for the new TP to come into force. At Rostelecom, the Internet tariff can be changed the next day after submitting the application, or at the end of the paid month. Each subscriber decides which option to choose independently, depending on his payment system.

To complete the application, click the “Change tariff plan” button. Your request will be processed and the tariff will be changed in accordance with the deadlines you set. You can track the progress of application processing in the service card in your personal account, or in the “My applications” section Personal account. There you can cancel your request and remain on the old tariff plan.

Attention: you can cancel an application only as long as it is in the “Processing” status.

Subscribers of Rostelecom's archive plans, when deciding which tariff to choose for the Internet, should be especially careful in their comparison. The peculiarity of archived TPs is that they are closed for connection. After changing the tariff, you will not be able to return to it again.

Now you know several ways to find out your Internet tariff at Rostelecom and choose a new, more convenient and profitable tariff plan. Analyze the company's proposals. Perhaps for the same amount you pay now, you can get faster speeds or connect several useful options.

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Connect

Home Internet, Digital TV and Mobile communications

149 rub months

TV set-top box is provided free of charge

Connect

199 rub months

TV set-top box is provided free of charge

TP “Smart mini starter”

Mobile Internet:
1 GB Internet traffic without speed limit.

Over the package of minutes:
0 rub. – to mobile and landline numbers of MGTS and MTS in Moscow and Moscow Region (over 200 minutes per month).
1.50 rub. – subscribers of other operators in Moscow and Moscow Region (over 200 minutes per month).
1.50 rub. – on mobile numbers MTS Russia (over 200 minutes per month).
14 rub. – to numbers of other Russian operators (over 200 minutes per month).

SMS:
50 SMS to all mobile numbers in Moscow and the Moscow region
1.50 rub. – to mobile numbers of MGTS and MTS in Moscow and Moscow Region (over a package of 50 SMS).

The tariff is valid in the territory of Moscow and the Moscow region. When located outside the Moscow region, if the tariff does not include the “Smart Everywhere at Home” option, roaming tariffs apply.

The home Internet service is the main one among the extensive line of services of Rostelecom. Access to the network is provided both on the basis of traditional telephone networks and via high-speed modern lines.

The connection speed, maximum characteristics of tariff plans, as well as monthly fees for users in large cities and small towns are different, since the technical potential of the communication channel varies significantly. Let's talk about this in more detail later.

In order to connect to the Internet access service, you need to contact the nearest official representative office of the Rostelecom provider or communication center, where you will write an application for the provision of services. After processing it, a team of installers will arrive at the specified address to implement the access connection and initial setup of the equipment.

In the case where there is a FTTH fiber optic network in the user’s area of ​​residence, access to the network will be provided through it, and the Internet will become available to the user to the maximum extent possible. high speeds. If there is no optical fiber in the subscriber’s area, then access to the network will be offered using the other two connection technologies - DSL or DOCSIS.

You can also apply for an Internet connection through the company’s official website. The algorithm of actions is as follows:

What technologies are there for home Internet?

In total, there are three types of Internet technologies from Rostelecom:

1. FTTH technology, which involves the use of high-speed fiber optic cables;
2. DSL technology, which provides network access via a standard telephone line;
3. DOCSIS technology, which provides access to the World Wide Web via a digital television cable.

In order to understand their operating principle and capabilities, which differ significantly, it is necessary to consider them in more detail.

By the way, Rostelecom offers depending on the purpose of your access to the World Wide Web.

FTTH technology

The very concept of FTTH stands for “fine-tuning fiber to an apartment.” Essentially they are passive optical networks, allowing to increase throughput channel up to 1 Gbit per second, which provides highest quality data transfer with the provision of modern services.

A distinctive feature of this technology is a high-speed optical channel, which consists of 100% optical fiber, from the telephone exchange to the apartment of a particular user, which allows the quality of transmitted signals (video files, information data, voice, etc.) to be multiplied several times, as well as more than increase data transfer speed tenfold.

Advantages of technology

• highest speed– optical fiber has a colossal bandwidth, 100 times greater than the capabilities of ADSL technology, which allows you to download huge amounts of data in a short period of time;
• high reliability– fiber optic cables are not affected by electromagnetic waves and they themselves are not their sources, and they are also completely protected from illegal access. The technology is extremely simple when connecting and further servicing subscribers, since there is no active equipment between the user and the operator, which means that the equipment in a particular home is completely independent of the availability of power;
• versatility – fiber optic technology is unique in that it allows simultaneous network access services to be provided via just one cable, telephone communication and digital television.

Tariff plans

• The “Game” tariff plan offers connection speeds of up to 200 Mbit per second. The monthly subscriber fee will be 850 rubles.
• Tariff plan “Home Internet 200” – data transfer speed will be up to 200 Mbit per second. The subscription fee is 900 rubles per month.
• Tariff plan “Home Internet 100” – the speed of the Internet connection is up to 100 Mbit per second. The fixed subscription fee is equal to 700 rubles per month.
• Tariff plan “Home Internet 80” – the speed of access to the network is 80 Mbit per second. The monthly payment will be equal to the amount of 600 rubles.

It is worth noting that in different cities all monthly payments may vary slightly. The exact amount of the monthly subscription fee can be found out from the provider’s operators or communication centers.

DSL technology

DSL is a digital leased line, a technology that provides stable access to the global Internet via a traditional telephone line, but at a fairly high speed. At the same time, you can use both the telephone and the Internet at the same time.

Benefits of technology

• speed of access– the data exchange speed is several times higher than the speed of traditional analog modems, reaching up to 10 Mbit/s;
• unoccupied telephone network – technology allows you to simultaneously use the phone and access the World Wide Web. At the same time, the quality of none of the services suffers;
• direct payment for traffic– the user pays not for the time spent on the Internet, but for the actual amount of data downloaded and transferred. The provider also provides the opportunity to connect to an unlimited tariff plan, where traffic is not paid for, and the subscriber is charged a fixed monthly fee;
• high quality– technology is higher quality than wireless or satellite connection systems.

Tariff plans

• The “Game” tariff plan offers the consumer network access speeds of up to 4 Mbit per second. The monthly tariff for the service will be 750-800 rubles.
• Tariff plan “Home Internet 8” - the connection will operate at speeds of up to 8 Mbit per second. The cost of the service is 350 rubles for every 30 days of use.

After connecting to the service, you can immediately start using it; you just need to turn on your personal computer. All settings for direct network access will be transferred over the local network.

If unexpected problems arise with access connection, you must contact the contact center of the Rostelecom provider.

DOCSIS technology

DOCSIS is an international standard for transmitting information data via digital television cable. A modem is connected to the television cable, which connects to the computer.

Advantages of technology

• cleanliness of the network - digital TV is available in literally every home, which eliminates the need for additional cables;
• modem cost– modem equipment is provided by the provider completely free of charge;
• popularity - this technology is incredibly famous in Europe and America;
• reliability – this technology has high level reliability and stability of the connection.

Tariff plans

• “Game” tariff plan – connection speed will be up to 40 Mbit per second. The monthly subscription fee will be equal to 750-800 rubles.
• Tariff plan “Home Internet 55” – assumes traffic speed of up to 55 Mbit per second. This service will cost the user 649 rubles per month.
• Tariff plan “Home Internet 35” – connection speed will reach 35 Mbit per second. The subscription fee is equal to the amount of 549 rubles for 30 days of using access.
• Tariff plan “Home Internet 25” – connection speed is 25 Mbit per second. The user's subscription fee will be 449 rubles for each month.

There are several variations of DOCSIS technology. The Rostelecom provider uses the most innovative class 3.0 standard, which provides a stable connection at speeds of up to 160 Mbit/s.

In fact, access speed largely depends on the type of cable and the general age of the entire infrastructure. Today, the maximum connection speed is about 70 Mbit/s.

The main competitive advantage of this technology is that with just one cable you can provide a wide range of services - Internet connection, interactive television, telephony and others. It is enough to pull the cable once, then there is no further cable in the user’s home. installation work will not be carried out.

How to save on Internet connection and maintenance

In this section of the article, the site will tell you about some of the features of an Internet connection that allow subscribers to save a little. Since Rostelecom constantly strives to increase its customer base, it often offers:

• Promotions in which the company offers its subscribers to take advantage of additional useful services and options at a reduced price.
• Free provision of some services in the first month of their activation. First of all, such services include connecting anti-virus protection and restricting access for children. As a rule, these offers are valid in all regions of the Russian Federation.
• Favorable rental of additional equipment. For example, in Krasnodar there was a promotion that provided for the rental of a Wi-Fi router at a price of only 1 ruble per month.

Therefore, our advice to you: From time to time visit the official website of Rostelecom to keep abreast of all the company's news.

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