Medical receptionist without work experience

Employment in the registry office of a medical institution does not imply the presence of specialized medical education. But, according to professional standard, the citizen must undergo specialized training lasting 6 months. The program is aimed at achieving the following goals:

• training in the optimal procedure;
• maintaining staffing levels;
• strengthening the stress resistance of a specialist;
• mastering modern communication systems.

The main difficulty of the work of a medical registrar is due to the lack of specialized education and only practical training. And as practice shows, in most medical institutions, job description The registrar is maintained by the administrator.

Why is it needed and what does it do?

Many people think that a medical registrar is a very simple profession that does not require special knowledge. In fact, from coordinated and efficient work this specialist the whole process of activity depends medical institution.

So, every patient who comes to see a doctor first of all turns to the medical registrar. The latter, in turn, should be able to talk about all types of services provided in which the future patient has expressed interest.

Next, the receptionist must issue the citizen a coupon allowing him to go to the right doctor. If the hospital has several specialized specialists who receive patients, then when issuing a coupon, the registrar is obliged to comply with the principle of even distribution of the load.

In medical institutions that receive patients at home, a specialist keeps records of incoming calls and promptly transmits information to doctors.

General provisions of the instructions

A citizen who decides to take on the duties of a medical registrar must have:

• secondary education of general importance and individual training for at least 6 months in combination with specialized experience of 2 years or more;
• secondary medical education (in this case there are no requirements for experience).

Only the immediate head of the institution can appoint or dismiss a person from a position.

Without fail, a specialist who begins to fulfill the job description of a medical registrar must:

• be able to maintain primary documentation;
• have an idea of ​​the basic regulations related to labor protection;
• carefully read and follow the internal labor order, operating in the institution;
• study labor protection standards, fire safety, industrial sanitation and follow them.

Responsibilities and tasks

Implementation labor activity within the framework of the registry of a medical institution, it involves a fairly wide range of responsibilities.

Medical receptionist must pay attention to every visitor, create a schedule or make the necessary adjustments to it, have the necessary information to answer patient questions (including over the phone), and know the order in which cards are placed in the archive.

The working day of any registrar begins with a very banal procedure - turning on the equipment. The duration of job duties directly depends on the place of work. If we're talking about about a budgetary medical institution, then You need to come to work at 7:30, and you can leave the reception at 16:00.

The main task of the receptionist is correct and timely entry to to the right specialist . That is, the medical registrar must have knowledge regarding medical specialties, be personally acquainted with each employee of the clinic, and also at least understand a little about diagnoses, so as not to refer a patient suffering from a stomach ulcer to an orthopedic doctor.

After the patient visits the right doctor, the medical registrar must sign him up (if necessary) for the prescribed tests and studies; accordingly, a gastroscope must also be able to be distinguished from an X-ray machine.

It is impossible to determine the daily number of visitors, but when hiring, you should remember that there will definitely be more patients in a regional medical institution than in a district clinic.

Medical receptionist must behave correctly and politely. It is desirable that the specialist can not only issue a coupon for visiting a particular specialist, but also clearly explain when, where and what time you need to come.

By the way, if a citizen made an appointment in advance, and on the day of the visit (or earlier) the doctor suddenly fell ill (left, etc.), then it is the medical registrar who must call the patients, warn about the unplanned absence of the doctor and agree on a new date for the visit.

After the doctors finish the appointment, and their assistants with secondary medical education bring client cards, the receptionist is obliged to arrange them in accordance with numbers or in alphabetical order.

Requirements for a specialist

To begin performing the duties of a medical registrar for a potential employee sufficient secondary medical education without any work experience or average general education in conjunction with vocational training, lasting 6 months.

Responsibility and rights

An employee whose place of performance of official duties is the registry of a medical institution has the right:

• offer management ideas and projects aimed at improving and optimizing their own work routine;
• receive and apply in work information materials and regulatory documents necessary for the effective performance of job duties;
• participate in meetings and scientific conferences that address issues related to his work;
• undergo certification and increase (confirm) qualification category.

When performing his job description, the medical registrar must:

• carry out your work effectively;
• qualitatively prepare medical and official papers;
• carry out instructions, recommendations and orders of the immediate supervisor in a timely and competent manner;
• comply with the current legal system;
• timely prepare and provide statistical and other information;
• promptly respond to emergency situations and report this to management (for example, violations of fire and sanitary safety).

The receptionist who violated work schedule or current legislature, will be required to bear disciplinary, administrative, financial or criminal liability, depending on the severity of the offense.

Advantages and disadvantages of the profession

Daily communication between the medical registrar and big amount the patient can simultaneously attribute to both positive and negative aspects. The specialist must always be friendly, polite, merciful, and also dispose high level IT literacy and have the skills to behave in a psychologically complex multitasking mode.

Theater begins with a coat rack, and hospital (clinic) - from the reception desk. This is where a potential patient first turns, trying to find out about the procedure for seeing a doctor, how to get a consultation, etc. Therefore, the registrar must have the minimum required set of knowledge to quickly and accurately organize preliminary and emergency registration of patients.

Almost all specialists in this field often suffer from emotional burnout, exhaustion and depersonalization. No requirements for medical education and regular promotion qualification level negatively affects professional activity registrars.

You can learn about how medical registrars are trained in the video.

We always present on our website a large number of latest current vacancies. Use filters to quickly search by parameters.

For successful employment, it is desirable to have a specialized education, as well as possess necessary qualities and work skills. First of all, you need to carefully study the requirements of employers in your chosen specialty, then start writing a resume.

You should not send your resume to all companies at the same time. Choose suitable vacancies based on your qualifications and work experience. We list the most important skills for employers that you need to successfully work as a medical registrar in Moscow:

Top 7 key skills you need to have to get hired

The following requirements are also quite often found in vacancies: result orientation, cold sales and creativity.

As you prepare for your interview, use this information as a checklist. This will help you not only please the recruiter, but also get the job you want!

Analysis of vacancies in Moscow

• Your previous work experience, education
• Type of employment, work schedule
• Company size, industry, brand, etc.

Salary level depending on the applicant’s work experience

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We always have a large number of fresh, current vacancies on our website. Use filters to quickly search by parameters.

For successful employment, it is desirable to have a specialized education, as well as possess the necessary qualities and work skills. First of all, you need to carefully study the requirements of employers in your chosen specialty, then start writing a resume.

You should not send your resume to all companies at the same time. Choose suitable vacancies based on your qualifications and work experience. We list the most important skills for employers that you need to successfully work as a medical registrar in Moscow:

Top 7 key skills you need to have to get hired

The following requirements are also quite often found in vacancies: result orientation, cold sales and creativity.

As you prepare for your interview, use this information as a checklist. This will help you not only please the recruiter, but also get the job you want!

Analysis of vacancies in Moscow

• Your previous work experience, education
• Type of employment, work schedule
• Company size, industry, brand, etc.

Salary level depending on the applicant’s work experience

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