What relates to the business qualities of an employee. Business qualities of a person for characterization. Video: how to write a resume - step-by-step instructions, tips, mistakes in a resume

To successfully carry out activities in a leadership position, a person must have a whole list of qualities - confidence, responsibility, perseverance, the ability to make prompt choices, calculate a profitable outcome for the company, skillfully handle business documentation, and wisely delegate responsibilities. All these personal qualities can be given to a leader by nature. If desired, character strengths can be independently cultivated in oneself, honed and improved by one’s own purposeful actions. What is the set of these qualities? This and more is discussed below.

Formation of a set of leadership qualities to ensure the effective performance of subordinates

Although the totality of a leader’s personal qualities is directly dependent on the characteristics management activities, psychologists and management theorists identify sets of qualities that should be inherent in a person in any leadership position.

Thus, the results of psychological tests indicate that the combination of an official boss and an unofficial leader in one person increases the efficiency of employees by 20-30%. The essence of the phenomenon lies in doubling the power of the leader’s influence on the group, using not only the power granted officially, but also the personal qualities of the leader, the possibilities of persuasion and suggestion to instill in employees. The same psychological tests confirmed that the official authority of the leader justifies only 60% of the work group’s capabilities, while psychological or unofficial authority allows for 85-90% of employee productivity.

To build an effective system for managing employee activities, the manager should know personal orientation. The leader's orientation is based on attitudes that gain the greatest advantage in the process of personal communication. It's about equality, potential and creativity. The predominance in the communication process of one or two of the above attitudes may become the basis for effective management group and will help maintain cohesion in the team.

Neglect of each of the three attitudes is an indicator of an ineffective management style.

Requirements for managers

A lot of research over the last decade has been devoted to attempts to determine the perfect set of personal qualities of a leader. They included the construct of the ideal personality of a leader, the formation of leadership and subjective qualities, a list of necessary skills, etc. Many studies have indeed confirmed that the effective work of a company depended on the intelligence of the leader, his reliability, responsibility, activity, social position and other things. However, these qualities did not exclude the manifestation of negative traits, especially in stressful situations. In addition, there is evidence that managers with the above list positive characteristics, were not successful. The factor of quantitative distribution of efforts for each personal characteristic, as well as the depth of their manifestation in communication with subordinates, also plays a role.

A person is not able to become a good leader only if he has certain character traits. The style of a person’s management activities and his behavior with employees are of significant importance.

Researchers agree that a leader cannot do without the following qualities:

• Enthusiasm, energy, reasonable appetite for risk and struggle, strong motivation to win;
• Consistency;
• Ability to proper organization team, personal approach to subordinates, rational delegation of responsibilities, coordination of actions;
• High intelligence, competence, the ability to correctly assess one’s own capabilities, developed imagination, intuition, insight;
• Ability to communicate, long-term communication;

Determining the primary personal qualities of a leader and their development

Survey general directors leading Russian companies showed what character traits, from their point of view, people who want to become managers must have:

The employees surveyed identified other traits that their manager should have:

• Having strategic thinking.
• Self confidence.
• The ability to unite a group.
• Ability to prioritize.
• Communication skills.

Obviously there is a coincidence on three points out of five. However, communication skills dropped from first to fifth place, and self-confidence - from fourth to second position. Employees place the leading role in strategic thinking – the talent to solve problems and achieve goals with the least expenditure of resources. It is precisely this personal quality of a leader, in the opinion of subordinates, that can lead an enterprise to prosperity.

Skills that a professional leader possesses

To summarize the above, we can highlight the following skills inherent in a competent manager:

• Psychological balance. The ability to not lose self-control difficult situations requiring tough and quick reactions. Subordinates must see that the leader, regardless of the situation, has not lost his cool.
• The desire to win. An experienced leader must motivate employees and demonstrate inexhaustible enthusiasm. Promotion by career ladder It is impossible without the desire to rise up and occupy new high positions.
• Practical Intelligence– the talent to think logically, calculate your steps in the future, see the consequences of your actions.
• Social intelligence. It has a lot in common with empathy - the ability to put yourself in the shoes of another and fully share their feelings. A smart manager uses this tool most effectively when assigning responsibilities - he knows what specific work should be given to this or that person, and will be confident that it will be done well.
• Adequate self-esteem A leader’s ability to analyze the entire volume of information about himself, perceive it critically and correctly, and then correct his behavior. Also, adequate self-esteem allows you to correctly assess your capabilities and not take on overwhelming work.

Improving Character Strengths

The most effective way to hone leadership skills is through constant practice, through challenges, ups and downs. This is the only way to improve your strengths and develop a personality that is confident in itself and in its actions.

You can also do the following exercises to develop leadership qualities and skills:

• Set yourself ambitious goals. For developing leadership skills, it is more useful to complete 80% of the most difficult task than to complete 150% of a simple task that does not promise any prospects.
• Find a common language with the team. After a conversation with subordinates, conveying to them the company’s goal and the role of the working group in achieving it financial results the activity of an economic entity often increases.
• Joint professional development will benefit both the manager and his subordinates.
• A simple conversation with a client can be a good exercise for developing leadership skills. By asking ordinary person about his goals in life, you can get ideas for developing your own business.

Personal qualities of a leader for characterization

A manager's characteristics are a document containing a list of a person's positive personal qualities, as well as a list of his professional merits.

The characteristics may be needed by government authorities, as well as to third parties when deciding on transfers to other branches and higher positions.

The document is drawn up in free form. The characteristics include the personal data of the manager, the specifics of his labor activity and a list of professional successes. The document also briefly describes the character traits and behavior of the leader.

Examples of personal qualities of a leader to characterize:

Personal qualities of a manager in a resume

For a person who wants to get a job as a manager, creating a competent, adequate, concise, but maximally informative resume should be a top priority.

It is necessary, at the same time, not to exaggerate your skills, but also not to be modest, to impress the employer and, then, to show yourself well in management activities.

The resume should be regularly adjusted as your qualifications improve. You should not neglect updating information.

The resume should contain detailed and informative points regarding professional knowledge and skills, strengths, abilities and positive qualities.

Personal qualities that should be present in a manager's resume are as follows:

• Professional skills. You should list everything that is relevant to the position. At the top of the list should be the skills that are directly relevant to successful employment. Other positive, but not primary character traits for work are placed at the end of the list.
• Ability to cope with negative emotions and stressful situations.
• Perseverance and hard work - they help to cope with assigned tasks efficiently and create a reputation as a pedantic and scrupulous leader.
• Ability to find a common language with subordinates.
• Striving to improve your own professional skills.
• Talent for leadership.

Thus, a manager must have a fairly impressive list of personal qualities that allows him to effectively manage his subordinates and cope with other professional tasks assigned to him.

In the applicant's resume, a separate section is devoted to personal and professional qualities.

What qualities should you include in your resume?

We are offering to you possible options personal qualities of a person for a resume:

• accuracy;
• activity;
• ambition;
• analytic skills;
• fast learner;
• politeness;
• attentiveness;
• high efficiency;
• flexibility;
• discipline;
• friendliness;
• integrity;
• initiative;
• diligence;
• communication skills;
• creativity;
• loyalty;
• reliability;
• persistence;
• resourcefulness;
• focus on results;
• non-conflict;
• optimism;
• oratory;

• organizational skills;
• organization;
• result orientation;
• responsibility;
• responsiveness;
• decency;
• enterprise;
• presentable appearance;
• integrity;
• punctuality;
• innovation;
• self-control;
• self-criticism;
• independence;
• scrupulousness;
• ability to make quick/independent decisions;
• justice;
• desire to improve professional level / self-improvement / professional growth/ development;
• stress resistance;
• a creative approach to finding ways to complete assigned tasks;
• hard work;
• self confidence;
• ability to adapt to change;
• skill to work in team;
• ability to persuade;
• good diction;
• determination;
• honesty;
• sense of humor;
• energy.

This list of personal qualities in a resume is not exhaustive.

Strengths and weaknesses in a resume

When indicating positive and negative qualities in a resume, you need to be very careful, since the same characteristic in one situation may turn out to be an advantage, but in another, on the contrary, a disadvantage. Much depends on the position for which the resume is written, corporate culture employer company and other personal factors.

Examples of character strengths and weaknesses in a resume

In the above list of business and personal qualities for your resume, you can select several (5-10 pieces) of your strengths that meet the employer’s requirements for the position for which you are applying. When indicating personal qualities in your resume, be prepared to give a specific example at the interview that demonstrates that you have this characteristic.

Examples of character weaknesses in a resume: lack of work experience; excessive emotionality; inability to lie, etc. - unless you are specifically asked to indicate negative qualities in your resume, you should not mention your shortcomings on your own initiative.

Constantly writing a resume, I always recommend everyone to write achievements in their resume. This makes the resume stronger and more impressive, the applicant looks more respectable and you want to talk to him.

What achievements will give you on your resume

• Achievements will show you as a successful and productive person. You don't just work and fulfill your responsibilities, you lead the company to prosperity. You do it! Not your boss, but you!
• Professional achievements on a resume play into employers' egos. They also want you to increase their profits, reduce costs, speed up some processes, simplify, secure, invent, etc. Owners want these achievements and that's why they need you.
• Your successes show your responsibility and determination. I don’t like it when people list their personal qualities in their resumes as responsibility, determination, commitment... Such a list doesn’t say or prove anything, but your achievements do. These are indisputable facts that confirm that you are achieving your goals.
• Your accomplishments on your resume hint at your career and growth. They emphasize that you value and love your job and want to succeed in it, grow, and achieve more. This, in turn, is a subtle hint at a high salary and a serious position.

How to write achievements on a resume

Now let's figure it out How indicate your successes. I recommend following three rules.

1. Specifics

Personal achievements in the resume need to be formulated specifically - increased by 17%, accelerated by 6 seconds, trained 3 managers, wrote 74 articles, passed 4 audits, drew 23 advertising posters, etc.

What to write about yourself in your resume: examples of personal qualities

It doesn’t matter what units you measure, as long as your result is expressed in numbers.

If the result is difficult to measure, write without numbers and try to describe the essence.

2. Linking achievements to the place of work

Usually the employer is interested in the last 2-3 jobs, so it is better to describe your successes specifically for them. Each place has its own list of achieved goals.

3. Compliance with the desired position

Very often in consulting, I come across the fact that people indicate achievements that are not suitable for future work. Many people confuse the level of manager and subordinate. For example, they are looking for a job as a chief accountant, and successes are written at the level of a junior economist. Or a person wants to get a job as a programmer, but before that he worked in his own business and describes his achievements at the highest management level.

So, what achievements should you include on your resume? If you are looking for a management job, make sure that your level of success is at a management level. If you are looking for a job as a line specialist, meet this level.

It doesn't matter what you did before, what matters is what you want to become now. Make your resume for your future job, rather than describe what you have now.

Examples of achievements in a resume

I want you to see not just examples of achievements on your resume, but also standard errors, so I made a sign in the style of “right - wrong.”

Think about how to describe your achievements in your resume in a way that makes sense; look for good wording. This determines whether they will invite you for an interview.

Here are a few more examples of successes and achievements from real resumes:

• Organized the transition from GAAP standards to IFRS standards.
• Organized the merger of two CASCO/OSAGO databases into one database of a single format.
• Made the transition from 1C 7.7. on 8.2.
• Successfully passed 4 tax audits.
• I discovered a direct loss from selling products at prices below cost.
• Licensed 18 fuel filling stations.
• Took first place in terms of clothing models produced and sold in a year.
• Increased the base of regular English-speaking clients by 70%.

If the details of your work are a trade secret

If you are prohibited from sharing details of your work, metrics and numbers, then stay on the edge of what is possible. Anyway, tell us about your achievements - a little vague, without names, but tell us.

Systematically and step-by-step about creating an effective resume

If you feel like there are no achievements

It seems to you. Everyone has successes and to find them you just need to start looking for them. Perhaps you will not have super achievements and feats, but will end up with a modest list. Well, so what!? Everyone's success is different.

I want to make a reservation right away, there are a number of positions where achievements do not matter - cleaner, loader, handyman, cashier, fast food restaurant worker, driver, etc. If your job is listed as unskilled labor, do not write achievements. They will be superfluous there.

Also read

»How to write a resume correctly

»How to list key skills on a resume

»How to specify weak sides and shortcomings in the resume

Personal qualities in a resume with examples

Home / How to write a resume

7 “don’ts” for a resume

From year to year, in various employment publications, experts explain what and how to include in a resume. Today we will talk about what should not be in this document.

Practice shows that many applicants strive to distinguish themselves by using a non-standard approach to compiling a resume: either to say something about themselves that should make a lasting impression on the employer, or simply to tell everything, everything, everything about themselves. Meanwhile, most of these masterpieces only cause bewilderment or laughter. However, all this would be funny if it were not so serious. After all, sometimes because of one single insidious line, not a single employer invites a person for an interview.

So, what information should not be on your resume...

90-60-90, photo and other physical data

Describing your appearance in a resume is only relevant for models. When a person applies for a managerial position, height, weight and other specifications cause the employer quite natural amazement. Of course, there are vacancies that require certain standards. For example, they want to see salespeople in boutiques and youth clothing stores slim and no larger than size 46. Or, say, in stores for overweight people - vice versa. And, nevertheless, first of all, normal employers are interested in the experience, education and business skills of a candidate for a vacancy. And when an applicant for a manager position writes about himself that he is “tall, slender, with a pleasant appearance,” it looks strange.

Sports results

One contender for leadership position At 48 years old, he consistently wrote in his resume: “I run a hundred meters in 14 seconds.” The man, according to his explanation, wanted to emphasize that he was young and vigorous in soul and body. But how did employers perceive this revelation?

What personal qualities should I include in my resume?

Definitely: no one was in a hurry to invite the candidate for an interview. And as soon as this line was removed from the resume, the applicant immediately began to receive very decent offers.

Also, you should not write about your sports ranks received in early childhood, unless you are applying for vacancies in sports clubs and similar organizations.

Family status

In principle, there is nothing wrong with a candidate succinctly indicating “married” or “married” on his resume. But when people go into detail, it looks ambiguous. Why does an employer need to know what age and gender your children are when you first meet them? Or how many times have you been married? Of course, you may be asked about this at an interview, but this information is clearly superfluous in a resume. And most personnel officers who will read your message will decide that for you family life priority over career achievements. And this, you see, is not in your favor. The fact that you are an exemplary family man is certainly good. But when you yourself focus on this, you raise doubts among personnel officers.

Personal qualities

One candidate greatly amused the personnel community from the forum on our website. He said the following about himself: “I take an active life position, but bad habits I don’t have (playing cards, drinking wine, smoking tobacco, being attracted to many women).

High efficiency. Scrupulous, attentive, inquisitive, sociable. Seriousness and accuracy characteristic of adulthood. I visit the pool." If the candidate’s task is to make the employer laugh, then he did it. But he’s unlikely to receive an invitation to an interview.

Moreover, you don’t have to write about personal qualities at all. After all, no one will say about himself that he is inattentive, unnecessary and careless. So personal characteristics are nothing more than general words that do not give the employer any up-to-date information. Instead, focus on your responsibilities and accomplishments at work.

Achievements

Take this resume line seriously. The listed achievements should be closely related to the field of activity in which you are going to get a job. Therefore, “1st category in rugby” for a sales manager or “winner of a woodcarving competition” for an accountant are completely unnecessary information that will cast doubt on the adequacy of the candidate. If nothing valuable comes to mind, it’s better to exclude the “Achievements” section altogether.

Hobby

If the hobby is related to professional activity, then it is not forbidden to mention it in your resume. But more often than not, your hobbies are a purely personal matter, and there is no point in introducing them to a potential employer.

There have even been cases when a candidate was denied a job solely because of his hobby. One manager was looking for a chief accountant. After a series of interviews, he was left with two candidates, and he found it difficult to make a final choice. But then I noticed that one of the applicants indicated extreme sports as a hobby on her resume. And the employer gave preference to another candidate, not an extreme one, because he considered that a love of risk does not adorn the chief accountant.

Dreams and plans

It’s better not to write about your dreams of becoming a director or simply unleashing your personal creative potential in your resume. To talk about career aspirations, you need to be absolutely sure that the company welcomes it. And in any case, it is better to leave this topic until the interview. After all, a resume is designed to show what kind of specialist you are at the moment, whether you have sufficient experience to take a job vacant position. And further growth, you see, is a matter of the future.

As for creativity and self-realization, the employer is also not very interested in them, especially with preliminary acquaintance. Moreover, applicants often invent such phrases that after reading them, the personnel officer no longer wants to get to know the candidate better. It’s better not to write anything at all than, for example, this: “I have a career dream: to find not only a job that provides a livelihood, but also the joy associated with it that brings a sense of peace.”

Elena Khudyakova
Work For You

In the process of writing a resume, many applicants stop at the “personal qualities” item. It is difficult for them to understand what exactly the employer would like to see in this column. When choosing an example of personal qualities for your resume, remember that they may differ for different vacancies. For example, the ability to manage people for a secretary will rather be a disadvantage.

Most common descriptions

To write a list of your strengths yourself, you need to be prepared to speak well about yourself. Many find it difficult to do this, so they try to find ready-made example personal qualities for a resume. But even in this case, you need to take the process seriously and select from the list only those characteristics that you meet.

Among the advantages can be named the following: honesty, ability to persuade, hard work, dedication, activity, friendliness, flexibility, sociability, resourcefulness, discipline, initiative, attentiveness, politeness, reliability, ability to work in a team, non-conflict, result orientation, punctuality, creativity , independence, self-criticism, desire for self-improvement, ability to adapt, enterprise, responsibility, creativity, efficiency, accuracy, developed analytical skills, knowledge of work algorithms, fairness, patience, integrity, decency, cheerfulness, determination, organizational skills, self-control, tactfulness and others.

Personnel officers advise entering no more than 5 qualities. It is important to select those that are most suitable for the chosen position.

Having decided which personal qualities to include in your resume, be prepared for the recruiter’s offer to talk about them in more detail and provide specific examples.

Examples of benefits for jobs that involve working with people

If you are looking for a position as a sales manager, teacher or PR specialist, then it is better to include the following in your advantages: personal qualities: Communication skills, contact skills, oratory skills, persuasive skills, self-confidence, presentable appearance, desire for self-improvement, stress resistance, ability to seek compromises and make decisions in non-standard situations, energy, sense of humor, punctuality, result orientation, resourcefulness, conscientiousness, responsibility, competent speech.

But you don’t need to list this entire list; choose the 5 that are most suitable for you. Such a characteristic will be able to show you with the best side. But keep in mind that if you have problems forming sentences or start to stutter when you are nervous, then specified item“oratory” will look like an ordinary lie.

Arriving on time for the interview will prove your punctuality, where you can demonstrate your sense of humor, if, of course, it is appropriate.

Typical characteristics of office workers

Let's consider several for a number of positions typical options, which play an important role specifically for the respective professions.

Accountant

When applying for the position of economist or accountant, you can indicate the following advantages: perseverance, accuracy, attentiveness, learning ability, diligence, ability to adapt, responsibility, high performance, analytical skills, perseverance, discipline, lack of conflict, decency, honesty, independence, scrupulousness, desire for professional growth.

Choose what suits you best. For example, the “personal qualities” column of an accountant for a resume might look like this:

• attentiveness;
• honesty;
• accuracy;
• independence;
• perseverance.

This position does not require good diction or fairness. In most cases, being able to do your job well is enough.

Supervisor

Potential managers will benefit from a slightly different list of personal advantages: energy, contact, ability to work in a team, composure, ability to persuade, ability to manage people, fairness, stress resistance, desire for growth and development, self-confidence, decency, self-criticism, optimism, focus on result, increased performance, attentiveness, ability to see details, perseverance, positivity, loyalty, correctness, charisma.

More stringent demands are placed on managers. They may be checked more thoroughly than ordinary employees. Therefore, when choosing an example of personal qualities in a manager’s resume, you need to focus only on your abilities. Having written that you are: energetic, charismatic, purposeful, stress-resistant and decent, be prepared to confirm this at the first interview.

Secretary

For a secretary, you can choose the following characteristics: contact, punctuality, ability to complete assigned tasks, non-conflict, good diction, promptness, accuracy, desire for self-development, creativity, flexibility of thinking, learning ability, presentable appearance, hard work, conscientiousness, honesty, organization, ability to conduct dialogue , self-control, creativity, ability to work in a team, patience, attention to nuances, stable psychological state, organizational skills, competent speech.

If you want to get such a position, remember that the secretary is the representative of the manager. He must not only make coffee, but also organize the entire work process, monitor the schedule, plan meetings, and negotiate.

Lawyer

If you are applying for a vacant position in the legal department, then you need to know what personality traits can be written for a lawyer. For this specialist, the following are important: literacy, ability to work with documents, stress resistance, punctuality, determination, activity, increased performance, easy learning, ability to quickly find and remember information, creative approach to work, reliability, ability to work in a team, energy, positivity, skill look for a way out of dead-end situations, attention to detail, hard work, interest in learning and professional self-improvement.

If you want to pay attention not only to your personal qualities, but also to your achievements, then it is better to indicate them separately. This can be done in the section where you described your previous jobs or in your cover letter.

Writing a resume is perceived by many people as listing all the positive personal qualities.

Moreover, they are not even always really available, but are abstract. But what is really important to put on your resume in order to get a good place work?

Summary as a price list

A resume is essentially a price list, because every line of it states the value of a person as a specialist and employee.

The fewer functions it can perform, the cheaper its services will cost and vice versa.

The “price” of a person consists of those qualities that the employer wants to see in the applicant. That is, an economist and, for example, a chef need a different set of qualities, a different price list.

Evaluate yourself soberly

When starting to indicate all his good qualities in his resume, a person must first of all adequately evaluate himself in professionally. As a rule, all unsuccessful attempts to get a job or promotion are due to overestimated or, conversely, underestimated self-esteem, leading to an incorrectly compiled resume.

Thus, it is necessary to soberly assess your abilities and understand what specific knowledge and skills are at your best. They should be included in your resume.

At the same time, it is worth considering the resumes of other applicants for the position, understanding where they are superior and also reflecting this in your list.

It is worth emphasizing personal characteristics only if the employer’s requirements do not have enough qualifications.

Human qualities for a resume. List

A sample list looks like this, but it is, of course, not completely exhaustive:

Positive

It’s not enough to just list all your best qualities, they also need to be justified. The rule of the “golden mean” works here - excessively praising and describing at length all your positive sides a person shouldn't.

A resume should not exceed 1-1.5 pages, and besides, the employer has neither the time nor the desire to read someone’s stories about himself.

You can imagine yourself in the place of the head of the organization, understand what he needs, and slightly embellish the qualities required at this place, describe them in a short and concise form.

We highlight the business aspects

Whether a person is hired is influenced not so much by his personal qualities as by his professional ones. Therefore, it is on them that the main emphasis should be placed.

There is no need to list all your skills. Much in this matter depends on the position for which the person is applying. Different business qualities will be preferable for a manager and an accountant.

Therefore, you need to look at the text of the vacancy announcement, look at the professional requirements and indicate in your resume exactly those that are available.

It is also worth describing business qualities briefly, in one sentence, for example: “Six years of work as deputy chief accountant.”

It is important to ensure that business and personal qualities do not conflict with each other.

Negative

If the employer does not ask to indicate separately bad qualities in your resume, you don’t need to do this yourself.

Examples of qualities that are likely to be perceived as negative are:

Strengths and weaknesses in a resume

When indicating the positive and negative qualities of a person in a resume, you need to be extremely careful. Much depends on the specific position and corporate culture of the company - in one situation a certain quality will be perceived as positive, and in another as negative.

The accountant does not need leadership skills or charisma. From the list above, it is enough to select 5-10 personal qualities that are strengths of the individual and meet the requirements of the employer.

It goes without saying that personnel officers are directly interested in ensuring that a person who wants to get a position independently evaluates himself and his abilities, presenting everything on paper.

Therefore, to make their work easier, they compiled a list of tips based on which you can please your prospective superiors:

1. The resume must be written in a restrained manner, humor is inappropriate here. Unless, of course, we are talking about a creative and artistic position;
2. Templates copied from somewhere resumes will not bring success, because personnel officers are well aware of such tricks;
3. More than 5 professional characteristics it is not worth mentioning, and standard “professionalism” should not be included in this list, but “stress resistance” is always highly valued;
4. Only qualities need to be specified who are suitable for the desired position;
5. Answer at an interview it costs exactly what they asked, you won’t be able to chat with the HR officer anyway, and the impression will be irrevocably spoiled.

We keep the brand

By pointing out strengths and hiding weaknesses, you need to be prepared for the fact that during an interview the personnel officer may ask you to demonstrate some of them. specific example. That is, if the resume says “modesty”, appearance must be appropriate.

Stress resistance can be tested by a two-hour delay in admission, during which the applicant’s behavior will be monitored.

When pushing your intellectual abilities, you need to be prepared to face tests. Etc. and so on.

Examples of descriptions by profession

Sales Manager

Required qualities: communication skills, activity, result orientation.
Will be well appreciated: competent speech, resistance to stress, non-standard thinking, competent speech.

Accountant

Required qualities: attentiveness, responsibility, learning ability.
Will be well appreciated: resistance to stress, non-conflict, scrupulousness.

Secretary

Required qualities: competent speech, resistance to stress, accuracy, diligence.
Will be well appreciated: pleasant appearance, well-groomed, neat.

Video: How to write a resume correctly

When hiring, a manager must correctly assess the positive and negative qualities of a specialist. When selecting a candidate for a vacant position, the following are taken into account: professional quality the employee and his personal characteristics. The new person will have to prove himself and become part of the team.

Personnel are selected according to their level of professionalism

What does an employer need?

The qualities of an ideal worker are determined by the labor organizer. This is the owner of the company or other person responsible for recruiting personnel. Both the business and personal qualities of the applicant are important to him. Business qualities An employee’s ability is the ability to perform tasks assigned to him by his superiors in a quality and timely manner. This is possible if you have the appropriate education and work experience in the same field. The manager must understand whether new employee useful for the enterprise.

Assess the personal qualities of applicants for vacant place- another task of the leader. It is important that the newcomer is able to prove himself and become part of a friendly team. Given the similarity of the business characteristics of the applicants, it is difficult to make a choice. A correct assessment of personal merits will allow you to select the best candidate.

Professional quality

When hiring a person, a person’s professional qualities are assessed. The manager needs to know whether the employee can perform his tasks. Which of them are most in demand:

• education, specialty;
• quick adaptation to new working conditions or quick learning;
• willingness to work overtime;
• professional integrity;
• customer interaction skills;
• skill to work in team.

Positive properties may relate to a certain mindset, external data or physical form. There are many options. Managers have different preferences for employee characteristics. It depends on the characteristics of the profession and the personal wishes of the manager.

Personal characteristics

The personal characteristics of the applicant can compensate for his professional shortcomings. Labor skills will not help solve problems or conflicts in a team. Therefore, the following are taken into account:

• discipline;
• politeness;
• communication skills;
• persistence;
• tact;
• stress resistance.

Employees are also valued: enthusiasm, energy, dedication, punctuality and hard work.

Lack of communication skills does not play into the hands of the employee

Indicating negative characteristics in a resume

Sometimes job applicants note their negative qualities in their resumes. This is not always harmful. Maybe this is how a person shows his honesty. We need to check this. The most common negative qualities found on a resume are:

• lack of work experience or education;
• presence of bad habits;
• straightforwardness;
• inability to lie;
• problems with a sense of humor.

The employee's attitude towards work is idealized by himself.

To clarify the situation with the shortcomings, you need to ask the applicant to tell about them in more detail. Then the “restlessness” indicated in the resume may turn out to be a desire to work at a fast pace, switching from one task to another.

And “straightforwardness” means the ability to negotiate with clients quickly and confidently. As a result, it will become clear to the manager what qualities of the applicant are hidden behind the “disadvantages” item.

Search good worker begins with receiving and analyzing resumes. In it, a person indicates his strengths. Managers are faced with the problem of data similarity. This is typical for resumes in which positive qualities are mechanically entered into the “professional and personal qualities” column: responsibility, attentiveness, punctuality, efficiency. This will not surprise the employer. Finding out what is meant is very simple: you need to ask candidates about it. If a person talks in detail about his strengths and gives examples, then he meets the requirements of the vacant position.

There is also advice for people looking for work. To make your resume high-quality and non-standard, replace familiar words with new ones: efficiency can mean the ability to work with big amount information or willingness to work overtime.

Human resource selection criteria

Ways to evaluate an employee

There are more effective ways to select a candidate than a standard resume review and interview. The characteristics of an employee’s business qualities can be assessed by specialists. Some enterprises have special personnel assessment departments. Their work is based on the use of the following techniques:

• testing;
• letters of recommendation;
• exams;
• psychological trainings (role-playing games and cases).

Popular and effective method personality assessments - role-playing game. It artificially recreates the organization of work: staging difficulties and conflict situations in a team.

In such a game you can set a goal. This will help you evaluate the positive and negative aspects of competitors for the vacancy.

Influence of the profession

Labor activity requires a person to have certain professional skills. To simplify the process of finding a new employee, it is important to narrow the pool of applicants for a vacant position. To do this, you must indicate certain characteristics in your job advertisement:

1. For the service sector: communication skills, ability to work with clients, politeness, courtesy, flexibility of thinking, etc.
2. For entertainment and promotion: teamwork, communication skills, ability to interest people, charm and energy.
3. For office vacancies (accountants, system administrators, etc.): mathematical mindset, attentiveness, organization, ability to work with large amounts of information.

There are universal characteristics. Employers always value attentiveness, dedication, and stress resistance. Job seekers know this and put these qualities on their resumes. This will not help you get a job. The employer needs information about the applicant's specific skills.

Professionalism and excellent knowledge in the field of the enterprise do not make a person the best among candidates for a position. There are qualities that may be more important: attentiveness, hard work and a pleasant appearance in the service industry are critical.

For office workers these qualities are not so important. The list of requirements for a candidate for a position depends on the specifics of the job. Therefore, it is important to consider competitors comprehensively: their professional skills, personal qualities and lifestyle.

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