Search for a parcel from China. Free tracking of postal items. Types of tracking numbers

How to track the movement of a parcel from abroad?

To track the movements of international postal items (IPO), a postal monitoring system has been developed, the main tool of which is a unique tracking number. This number consists of digital and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners and, when the IPO passes through such a terminal, the tracking number data is read and sent to the servers of the international postal monitoring system.

Thanks to this system, it is very easy to find out the location of the MPO. This can be done on the websites of government postal services or private logistics companies. In addition there are convenient services for tracking - trackers that combine tracking systems of many countries and private carriers.

What is a tracking number?

Tracking number is a number for tracking the movement of your cargo, provided by postal services. The tracking number is standardized by the Universal Postal Union and has a strict structure.

The standard international tracking number is XX123456789XX:

  • the first letters indicate the type of shipment, for example, CA-CZ – parcel with tracking, EA-EZ – express parcel sent by one of the international express delivery services, for example EMS, RA-RZ – small registered package with tracking, LA-LZ – small package without tracking
  • Next comes a unique eight-digit code, and the ninth digit is a verification value calculated using a special algorithm,
  • the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.

Official and complete information is available here (PDF document, English).

To check if your tracking number is up to standard, use the form provided on the UPU website (Excel spreadsheet).

The seller provided a tracking number, but there is no movement of the parcel.

  • Information in the mail monitoring system may be delayed. The normal situation is a delay of 3-5 days.
  • The seller provided a pre-reserved number, but the package has not actually been shipped yet. Wait 3-5 days and clarify the situation with the seller.

I just paid for the order, and the seller already gave me a tracking number. All this is suspicious.

There is nothing suspicious about this, because abroad there has long been a system for reserving postal items that are purchased in advance. The seller only needs to enter the addressee’s details and print out the finished form with a tracking number.

What information can I get from my tracking number?

Using the tracking number you can get the following information:

  • method of sending MPO;
  • where (export) and where (import) MPO is moving;
  • find out the stages of movement of international goods - export, intermediate delivery points, import, customs clearance, delivery to the addressee within the territory of the recipient’s country;
  • mass of MPO (not always provided);
  • Full name and exact address of the recipient (usually this information is available on official trackers of postal and courier services).

Judging by the track number, the parcel is heading to another country.

  • The seller mistakenly provided the track number of another parcel or confused the numbers. Ask for clarification on this point.
  • There was a failure in the mail monitoring system. The parcel will still be delivered to its zip code and address.
  • The seller deliberately provided a different track number; the parcel might not have been sent at all, hoping for the lack of experience or inattention of the client. Chinese sellers often sin with this.

The IPO tracking number has a non-standard appearance. Why?

The standard tracking number of the form XX123456789XX is specific only to national postal operators that are members of the Universal Postal Union (UPU). There are several common reasons for receiving a non-standard tracking number:

  • The parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Typically, this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
  • The package was sent from China via local carriers.
  • The seller made a mistake when writing the tracking number. Here you need to check with the seller that the number provided is correct;
  • the seller knowingly provided a false tracking number in order to deceive the customer. This is typical for Chinese sellers on Aliexpress. In this situation, only a dispute will help.

My order was sent through a national postal operator, but they did not provide me with an international tracking number. Why?

Not all postal items automatically receive an international tracking number. The fact is that all MPOs are divided into “small packages” and “parcels”. A standard small package (parcel) is considered to be a shipment weighing less than 2 kg and is not assigned a tracking number. In some cases, it is possible to register such an IGO for an additional fee and receive a tracking number. MPOs weighing more than 2 kg fall into the category of parcels and are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into regular and priority (registered). The latter have an international tracking number.

Who should provide me with the tracking number?

In the case of purchases in foreign online stores and auctions, the tracking number is provided by the seller after payment for the order.

What determines the speed of MPO delivery?

There are a lot of conditions and factors here. The main ones include:

  • choice of delivery method - regular or priority (express) mail;
  • choice of delivery operator - state postal service or private express carrier. The delivery speed of private courier services can be 3-5 times faster than using regular postal services;
  • features of the work of postal operators in a particular country. For example, USPS mail is much faster than Russian Post;
  • distance between sender and recipient;
  • depending on the time of year, weather conditions, disasters. For example, during the Christmas sales and pre-New Year rush, the flow of parcels increases sharply and postal operators do not have time to process all parcels on time. This leads to delays.

When exactly will I receive my parcel?

There is no exact answer to this question. In this case, it is much more accurate to use the concept of expected delivery time. The website of each national postal operator contains information about the average delivery time by one method or another to a specific country. Stores also provide this information when choosing a delivery method.

The situation is clearer with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out the same day or within the next 3 days (if there are no problems at customs).

Delivery times for standard MPOs to Russia from the USA and European countries vary within the following time limits:

  • EMS departures- 7–14 days.
  • Registered parcels and parcels - 14–30 days (depending on the distance from key centers of international postal exchange).
  • Simple packages and parcels - 18–40 days.
  • The average delivery time for parcels and packages from China and Southeast Asian countries is about 21–40 days.

I was sent a parcel weighing 1 kg (for example), but according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is this connected with?

This is a very common situation when, after exporting to Russia, the parcel “loses weight” down to 0 grams. It’s just that some sorters are too lazy to weigh each MPO and enter this data into the tracking system.

The second option is sadder. If at any stage of delivery or customs clearance the parcel suddenly loses weight, this may indicate theft of the investment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have a corresponding certificate.

The DHL Express, UPS, Fedex parcel was detained at Russian customs (sent to the store). For what reason?

The most common reason is exceeding the investment value limit for courier MPOs, which for Russians is 200 euros. You can read more about the features of courier services in our articles:

Also some courier services They organize delivery only to large cities of the Russian Federation and, if you are a resident of a small town on the periphery and do not have the opportunity to come to the company’s office, the parcel will be sent back.

My package ended up in another country. What should I do?

There are two possible reasons for this:

  • The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
  • The seller mixed up the tracking numbers or entered the delivery address incorrectly. This happens extremely rarely and the problem should be resolved directly with the seller.

The package was sent from the USA via USPS. What is this and where can I track such parcels?

Parcels sent by USPS can be tracked on the official USPS website or on our tracker.

Most Common USPS Statuses

Electronic Shipping Info Received - information about the postal item was received in electronic form.

Shipment Accepted - accepted from the sender.

Arrived at Sort Facility - arrived at the sorting center.

Processed at USPS Origin Sort Facility - the mail item has been sorted at the postal collection point.

Dispatched to Sort Facility - left the sorting center.

Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because The delivery location was closed. A receipt was left for the recipient.

Processed Through Sort Facility - The mail item has left the postal sorting facility in the direction of delivery (export to the destination country).

Customs Clearance - transferred to customs.

Customs Clearance delay (Held in Customs) - the parcel is detained at customs.

Customs clearance processing complete - customs clearance completed.

Delivered - delivered.

How do I know when my USPS mail has left the USA?

Most often, IGOs ​​leave the United States when the following statuses are assigned:

  • Processed through USPS Sort Facility, JAMAICA, NY 11430
  • Processed through USPS Sort Facility, LOS ANGELES, CA 90009
  • Processed through USPS Sort Facility, CHICAGO, IL 60666
  • Processed through USPS Sort Facility, MIAMI, FL 33112
  • Processed through USPS Sort Facility, CHICAGO, IL 60688
  • or International Dispatch

Where can I get information about the work of the German post office Deutsche Post DHL and where can I track parcels from Germany?

Detailed information about the work of the German state post and how to track IPOs from Germany can be found in our

Delivery from England via Parcel Force. What is this?

Parcel Force is the express delivery division of the UK's Royal Mail. In Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain Royal Mail from ours.

Shipping method on eBay is International Priority Shipping to Russia. What does it mean?

In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the USA at the delivery stage. More detailed information is in ours.

The online store offers direct delivery to Russia (CIS countries) through the company Borderfree (FiftyOne). What kind of company is this and where can I track the progress of my order?

Borderfree is American Logistic company, providing American stores services for delivering orders to international clients. The company operates according to a conventional sweat forwarder scheme, that is, it collects orders from stores in its warehouses in the United States and then forwards them to a customer outside the United States. The company charges a commission for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company’s website using your order number and email address.

Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post

Recently, many sellers on Aliexpress offer a choice of delivery via postal operators in Switzerland and Sweden. For many, this raises a logical question - what do China and Swiss Post have to do with it?! The point here is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from the Middle Kingdom with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to serious bans on the shipment of Li-Ion batteries by China, Hong Kong and Singapore Post. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.

You can track it on the Swiss Post website www.swisspost.ch and Sweden Post website www.posten.se

My package was lost (the attachments were damaged, completely or partially missing). What should I do?

If the parcel was lost, you should contact your post office and write an application to search for the parcel.

In order not to become a victim of unscrupulous customs or postal workers and not to receive a brick instead of an iPhone, you should familiarize yourself with receiving parcels at Russian Post offices

What does “sent to airline” status mean? How long will it take for the parcel to arrive after receiving the “sent to airline” status?

“Sent to airline” is the last status that a parcel can receive while in China. Once the package has received the “sent to airline” status, it is no longer under the control of China Post. As a rule, the parcel arrives in the destination country within 2-4 weeks from the date of receipt of the “sent to airline” status. Typically, the “sent to airline” status does not change until the package reaches its destination or is delivered to the recipient.

Be careful if more than 30 days have passed after receiving the “sent to airline” status and you still have not received the package. Perhaps it got lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.

What does the “Import Security Scan” status mean?

If your package has received the “Import Security Scan” status, there are three options:

  • If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance. See the question How to get a refund for a lost package or a package that took a very long time to be delivered.
  • What does the “Import Customs Scan” status mean?

    If your package has received the “Import Customs Scan” status, there are three options:

  • If the package was originally sent from China and the LOCATION column shows a city in China, such as Beijing, Shanghai, etc., it means the package was sent back to China from overseas. Typically, the package is sent back to the supplier and the recipient will receive it later if the supplier pays an additional shipping fee and sends the package again.
  • If the package was originally sent from China and the recipient's country is indicated in the LOCATION column, this means that the package has been delivered to the customs office of the destination country and will be delivered to the recipient after customs clearance.
  • If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance.
  • What does the status “In Customs-Control warehouse” mean? How long will it take?

    The status “In Customs-Control warehouse” means that the parcel is in a customs warehouse awaiting inspection before export or airmail.

    What should I do if the status of my parcel does not change for a long time from the status “Export Security Scan”, “Export Customs Scan”?

    What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?

    If you tracked the parcel by tracking number and the status of the parcel is “China post has not received the parcel” or “Success find: 0 items!” (“Result - 0 parcels”), this means that the seller (supplier) gave you a non-existent (invalid) tracking number, which is not assigned to any sent parcels in the China Post database.

    There may be several reasons:

  • The tracking number is incorrect.
  • Less than 48 hours have passed since the seller sent the goods, China Post has not yet updated the information about the parcels.
  • The seller has not shipped the items for some reason, such as “out of stock,” but plans to ship them later.
  • To understand what we're talking about in the three points above, you need to know how the parcel tracking system works by number:
    China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the parcel cannot be tracked until China Post assigns the tracking number to it. Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill out payment information. Many marketplaces such as ebay or Aliexpress require the seller to ship the order within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to ship the goods, and using this number it will be possible to track the parcel on the website within 48 hours after the actual date of dispatch.

    What should I do if the status of my parcel is “Success find: 0 items!” or “China Post has not received the parcel”?

    • If you received the tracking number within 48 hours after shipment, you may need to wait two more days until the China Post database is updated.
    • If you received a tracking number more than two days ago, you may need to contact the seller and check with them for the real shipping date and real parcel number. Tell the seller that you want to track the package using the number on the website within 48 hours after shipment, otherwise you will file a claim. Typically, the seller provides a new tracking number, actual shipping date, or planned shipping date, which can be checked later on the website.
    • If the seller again gives you incorrect shipping information or doesn't respond at all, you should file a claim with ebay, Aliexpress or Paypal and ask for a refund. You can also leave negative feedback about the scammer after the refund.

    What does the “Export Security Scan” status mean? How long will it take?

    What does the “Export Customs Scan” status mean? How long will it take?

    “Export Customs Scan” means that the package is ready for customs inspection. Once the customs check is completed, the parcel will be sent by airmail.

    What does the status “Arrival at inward office of exchange” mean?

    “Arrival at inward office of exchange” means that the parcel has been delivered to the customs office of the destination country. Once customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the destination country.

    What does the status “Departure from outward office of exchange” mean? How long will it take?

    “Departure from outward office of exchange” means that the parcel is ready for customs inspection. Once the inspection is completed, the parcel will be sent to airmail.

    What do the statuses “NULL”,”PEK NULL”,”PVG NULL”,”Opening” mean?

    Some users, after searching on other sites, see that the parcel status is “NULL”,”PEK NULL”,”PVG NULL” (“PVG NULL”) or “Opening” ) etc. In fact, these strange statuses are errors resulting from incorrect translation of the China Post database.

    How to file a claim and request a refund for an incorrect parcel number and a parcel that was not received?

    Many recipients whose parcels are delivered by China Post often ask the following questions:

  • The tracker site informs that the parcel was returned to the seller, but he does not confirm receipt of the return and refuses to return the money, how can I get the money back?
  • The tracker shows that the package was returned to the supplier, or displays the status “unsuccessful delivery”. How can I get a refund from China Post?
  • The parcel status has not changed for more than 40 days, I still have not received the parcel, can I contact the seller or China Post about a refund?
  • The answers to these questions are almost the same:
    China Post does not deal directly with the recipient. China Post accepts inquiries and claims only from the supplier who has an original receipt for acceptance of the goods for transportation.
    So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as quickly as possible.

    Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she cannot provide such confirmation, the money will be automatically returned to the buyer.

    How to file such a claim for non-receipt of a parcel?
    On ebay, paypal and aliexpress there is a link to a web page called a "dispute resolution center" or "claims center". You can file a claim for non-receipt of your parcel there. All detailed guides you will find on the site:

    Is there a period when I can file a claim for non-receipt of a parcel?
    YES. On ebay and paypal you need to file a claim within 45 days of payment. On aliexpress this period is 60 days.

    What if I missed the claim deadline but still want a refund?
    If you missed the deadline for filing a claim, the only thing you can do is contact the seller. Large sellers with big amount positive reviews will most likely offer you an option that suits you in exchange for a positive review. This will increase sales in their store.

    What if I purchase items from a site that does not have a "claims center" and I did not pay through PayPal?
    Unfortunately, in this case it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers on large trading platforms such as ebay, Aliexpress, Amazon, DX, etc., with high level protection of buyers' rights.

    If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin to pay for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.

    If a problem does occur and you paid for the purchase with a payment card, you can contact the bank and use the chargeback procedure. The procedure is described in the article:

    Parcel status from China Airlines, place PEK. What is this?

    The PEK code is assigned by the International Air Transport Association (IATA) to Beijing Capital International Airport. This status means that the parcel has been sent from this airport to the destination country.

    • registered (with the ability to track the parcel);
    • unregistered (no tracking).

    At the same time, absolutely all parcels and shipments via EMS China Post are registered shipments. As for small packages, they may not be registered (at the request and capabilities of the seller).

    If your product was sent using a registered service, then after crossing the border, it can be found on the Russian Post website. You will need a track code and the official website:

    After correct input, a plate will be created with information about the passage of goods in sorting centers and data about the current location.

    It's easy to track a parcel or small package. It is enough to know the tracking number, have the Internet at hand and the desire to find the product.

    If this cannot be done, the site is temporarily unavailable. Either the data has not been received, then you should wait a couple of days. This is due to the need to update data on postal items. In addition, failures are possible due to the heavy load on post offices. If after some time the situation has not changed, then you should:

    • notify the seller and ask for reliable data about the parcel;
    • open a dispute for a refund.
    So

    Don't be afraid of virtual shopping. They are convenient, pleasant and allow you to save money. And you can track them using special services and the Russian Post website. By the way, before final confirmation of the order, be sure to check your address to prevent errors in the shipment.

    And let your purchases always find the exact addressee and never get lost.

    The range of goods and offers of sellers from the Aliexpress trading platform has continued to amaze buyers for several years now, but the very fact of making purchases in Chinese online stores today will not surprise anyone. In Aliexpress stores you can truly find everything your heart desires: clothes, shoes, electronics, toys and much more at a competitive price.

    Buyers have come to terms with the fact that the purchase cannot be touched or tried on, and they place an order based on the seller’s description, reviews of other buyers and their own personal experience. After placing an order on Aliexpress, the seller registers the postal item and notifies the buyer that the parcel has been sent. It is worth keeping in mind that it usually takes 2-3 days to complete an order, and another 3-4 days to ship. Therefore, if the seller sends you a tracking number the next day, after paying for the parcel - well, either this is extraordinary zeal on the part of the seller, or feel free to wait a week before tracking begins.

    Parcels from Aliexpress to Russia are processed according to the same rules as any other postal items. When registering a shipment, each parcel from China to Russia is assigned a unique tracking number. The order number in case of tracking the parcel will be useless, since the postal item can only be tracked using this tracking number.

    As a rule, parcel tracking numbers come in two types:

    • Two Latin letters, then nine numbers, and finally two Latin letters indicating the country of the sender. This type of tracking number indicates that this package from Aliexpress is registered as an international shipment for which full tracking is available.
    • A sequence of 11-15 numbers without letters, spaces or other symbols. If you received such a tracking number, then most likely your seller is trying to save on shipping. Most of these postal items can only be tracked as long as the package is in China.

    Many sellers not only send the tracking number of the parcel, but accompany it with a link to a resource that will help track the parcel from China to Russia. Often the attached links lead to sites that contain information exclusively in Chinese. There is another point: the seller does not always inform in advance whether delivery involves a full tracking path for the parcel from Aliexpress. Some postal items can only be tracked within China. Therefore, if you see that your package from Aliexpress is “stuck” somewhere at the border, this means that for such mail, tracking is possible only in the sender’s country.

    The choice of shipping method is connected precisely with the desire to save low price. After all, often the cost of the product itself is less than the cost of delivery. Therefore, almost all sellers, with rare exceptions, offer free shipping to their customers. Most often, such delivery is carried out by the national postal operator of China - the company. Parcels sent by China Post travel from China to Russia on average from 20 to 30 days. Tracking for such parcels is available if you have an international tracking number, which looks like this: two Latin letters - nine numbers - the letters CN (China Post).

    Due to the heavy workload of China Post, sellers often resort to the services of other postal services. For example, recently the demand for logistics services has been growing. The workload of this postal service is less than that of , so parcels arrive faster. Such delivery is rarely completely free, but it guarantees the safety of your postal item. For Hong Kong Post parcels, tracking is possible using a tracking number of the form CX (or RX, depending on the weight of the item) 123456789HK.

    The seller can send the parcel with Aliexpress and other, less well-known postal services. Your parcel from China to Russia can easily be delivered, for example, through or. The ability to track parcels from Aliexpress, which the resource site provides, helps you draw conclusions about the timing of receipt of mail.

    How to track a parcel from Aliexpress to the website?
    • on the Aliexpress website, go to the “My Orders” section and copy the tracking number of your parcel;
    • enter this number into the express search line on the website, then click the “Find departure” button;
    • To track multiple shipments, register in the “Personal Account” section.
    How convenient is it to track parcels from Aliexpress on the website?
    • Tracking information is available in Russian;
    • you can track all parcels from Aliexpress at the same time;
    • By subscribing to automatic notifications about parcel status updates, you will no longer need to constantly check tracking numbers, since automated system control will do everything herself.
    What to do if the parcel is not tracked?
    • check with the seller which postal service sent your parcel from Aliexpress;
    • learn about the features of parcel delivery by various operators: the site contains basic information about the most popular postal services;
    • Tracking may not be available for your package from China. Therefore, carefully monitor the transit time of the postal item and the duration of the buyer protection period. Open a dispute with the seller if the buyer protection period is about to expire.

    RV1********CN received in 37 days

    The parcel was packaged horribly poorly! The box was all crumpled - terribly broken! I’m surprised how the product was preserved intact, and even works! Expensive orders, but you package it so poorly! Before this parcel, on 10/14 I received an equally ugly package, a coffee maker with a broken ceramic mug! And It’s also not a cheap order! The parcels feel like they were driven by a tractor! It’s very disappointing. You pay money, wait, hope to receive the desired order, but instead you’re disappointed! With such an attitude towards packaging and delivery, the desire to order anything from China simply disappears!! !

    RV1********CN received in 31 days

    Pleasantly surprised. It took almost a month in China, less than a week in Russia! The packaging is in tatters, but the goods were not damaged. Satisfied.

    RV1********CN received in 22 days

    Good day! Good job! Everything received, thank you for your information and professional attitude! S Uv., Victor, Odessa.

    RV1********CN received in 12 days

    Perfectly done! The packaging was intact, the parcel arrived complete, and was tracked regularly. This was the first experience of ordering with delivery, knowing our people, I was worried about the fate of the parcel when it crossed the border, but they didn’t let me down and most importantly, they didn’t even make me wait, from Guangzhou to Rostov in 12 days, that’s cool, I think I’ll continue to order. The main thing is that it should always be like this!

    RP6********CN received in 29 days

    I received the parcel, but not completely, I ordered 4 pieces of two-wire, 1 piece of five-wire, but they sent me only 2 pieces of two-wire

    RP7********CN received in 9 days

    Two days in China, two days at customs and four days in the Moscow region - this is a record in my practice so far :)

    UT3********CN received in 31 days

    Parcel arrived? But inside the postal package, the packaging was all wrinkled and torn, and the bottles with aromatic oil were all scattered in the packaging cellophane. And one bottle was even broken inside the package; it felt like at the Russian post office they were playing football with my parcel. Yes, and lately I have Russian mail deliveries very often and a lot began to sell my parcels that are not traceable from Alexpres. Lately, the Russian postal delivery has started to work very poorly and the service is very bad. Where do they constantly sell and lose my parcels that are not traceable from Alexpres? And if traceable parcels arrive from Alexpres, then they Usually they are damaged, either the packaging is inside or the product

    UR8********CN received in 36 days

    The package was received, thank you very much to the seller, everything was intact and safe, I recommend the seller and the product

    RV1********CN received in 41 days

    Hello! I received the parcel in good condition, tracking was carried out. There was a delay of 15 days upon departure. Alexander, Vologda region.

    RP7********CN received in 36 days

    I received the parcel relatively quickly in 36 days. The packaging was in perfect condition, and so was the product. The parcel was not tracked regularly. Thanks to the seller for the prompt collection and dispatch of the parcel, as well as to the post office for Good work

    UR7********CN received in 48 days

    The parcel arrived normally on schedule to the West Kazakhstan region of Chingirlau The package is damaged The earphone works very poorly the operating time is 0.5 and 0.3 minutes or 30 seconds Very dissatisfied with the order I don’t recommend the earphone Money (780 tenge) not worth it I would rather take a wired earphone than this Chinese rubbish But it looks for display ok In short the earphone is bad

    UR8********CN received in 44 days

    I received the parcel after 44 days from China, basically there was no tracking after sending from China, and only in Kazakhstan did tracking begin. Arrived without damage, the seller was in touch.

    RP7********CN received in 39 days

    The parcel took 1.5 months, the packaging was not damaged, the product corresponded to the order. Tracking at every point of shipment, thank you very much.

    RV8********CN not received in 31 days

    From June 22, my parcel was accepted for development by the store. July 19 at 15:07 Arrived at the destination Sukhobezvodnoye. Index 606640, Nizhny Novgorod region, Sukhobezvodnoye rp, Gorkogo st., 40. Sorry, but I live in Shchelkovo, Moscow. region, which is what I indicated for FREE delivery in Aliexpress. in the 5 years that I’ve been using this store, this is the first time I’ve found myself in a situation where I’m asked to go pick up my package in some dry place??? ? and on what basis was my parcel there???? And why, having both the address and telephone number indicated on the parcel, were not used for their intended purpose??? As a result, I never received the parcel, but received a new notification that the parcel was sent to the archives in the same “Kukuevo”, that is, in some Sukhobezvodnoye. "Hello, Parcel RV866951635CN has been moved to the archive after the statute of limitations has expired. If you wish, you can still return it from the archive." Still, they offer me to go after her. I'M MORE THAN SHOCKED and I don't know what to do.

    UI6********CN not received in 90 days

    The package was not delivered in 90 days. The seller extends the protection period and swears that he sent everything. Tracked to Harbin. I didn’t like that for some reason on this site it was moved to the archive without asking. I do not agree with this formulation of the question. When I finish dealing with this package, I'll do it myself.

    UR7********CN not received in 61 days

    I still haven’t received my order, I’m still waiting and waiting, I’m unlikely to get it ((I don’t want a refund, I want to receive my product faster

    UI5********CN not received in 93 days

    Russian Post works very poorly. Recently, there has been virtually no information about parcels from the moment they cross the borders of Russia. Parcel UI580707624CN was not delivered, although a message was received about shipment to Russia. In our microdistrict in Volzhsky, the post office was closed. This is probably what optimization of mail looks like.

    UI5********CN not received in 94 days

    Disappeared at the Russian Post Office. One of dozens of missing items we ordered this year. According to our observations, Russian postal workers can lose (exactly, lose, not appropriate, right?* any parcel. Any at all.

    RP7********CN received in 31 days

    The parcel is a snail. Export - on September 19, import - on the 7th, cleared customs only on the 12th. In Dnepr on the 13th, they didn’t have time to deliver it before the holidays, so I only got to the department on the 16th. At the same time, the “Delivered” status appeared, although I actually received it on the 17th. The parcel arrived very dented, the cardboard parts that were inside fell apart into trash.

    UT2********CN received in 39 days

    Not super fast speed, but I got there in 39 days. The UT code, after China, stopped being tracked altogether. Despite the thin packaging, it arrived without damage.

    UR8********CN received in 35 days

    The parcel arrived safe and sound. The track was tracked only in China. The tracking number was changed and I was not informed.

    UR7********CN not received in 68 days

    August 07, 2019 Ordered an item on AliExpress and paid for it. I did not receive the parcel on October 12. There is a tracking number, but the seller chose delivery without tracking. The product costs about 200 rubles. It's certainly unpleasant. UR702798202CN tracking number.

    UR6********CN not received in 95 days

    The track number stopped being tracked an hour and a half after the seller sent the goods and ultimately was never delivered.

    RV1********CN received in 36 days

    The parcel arrived all crumpled. There was a hole in the packaging bag, as if someone had made it on purpose to see what was inside? and the pocket itself was opened and stuck with yellow tape? Inside the package there was damage to the packaged box in which the product itself was located, it was all wrinkled, as if they were playing football with it at the Russian post office during delivery. But SLAU God, the product itself was not damaged and everything works. As always, the post office tried their best. Russia deliveries, where lately I have been constantly losing my parcels, they are not traceable from Alekspres. The seller was very sociable and polite and always answered all my questions, everything was excellent, thank you very much to the seller and Alekspres for the delivery. But I have a complaint about Russian Postal Deliveries because Their delivery of my parcels is very bad and not of high quality. And the Russian Post of Delivery constantly loses my parcels that are not traceable from Alexpres.

    The parcel was in transit for 27 days. Everything is great! The product arrived intact despite the fact that the box was very wrinkled.

    UR7********CN received in 39 days

    Arrived in good condition. The rug is true to size, soft, the pile is good and long. A bread slicer is also a necessary thing on the kitchen table.

    RQ8********CN received in 45 days

    It took a long time, but I finally got it. Beautifully packaged package. Everything arrived in excellent condition. If my daughter also likes the item, I’ll order another one, but in white..

    CP3********CN received in 42 days

    It took quite a long time to travel, 42 days. It arrived crumpled and wet, as ordered by the angle grinder, it arrived with surface corrosion on all unpainted ferrous metal elements.

    UR8********CN received in 30 days

    The track was tracked only in China. The tracking number was changed, but I was not informed. It is sad. The parcel arrived safe and sound.

    RV1********CN received in 27 days

    Thank you, it was delivered to Latvia in 27 days, everything is fine as always. Arrival in Latvia, also at the post office, Aliechspress always notifies you by e-mail.

    RP7********CN received in 30 days

    Thank you, it was delivered to Latvia in 30 days, everything is fine as always. Arrival in Latvia, also at the post office, Aliechspress always notifies you by e-mail.

    UR8********CN received in 40 days

    Resending DC adapter 12V 3A 2pcs. 09/06/2019 Order. 10/16/2019 Received the goods, thank you! -------- 09/06/2019 Order. 10.16.2019 I recieved the good, thanks!. -------- Yekaterinburg, Ural, Russia. Yekaterinburg, Ural, Russia.

    UT1********CN received in 50 days

    The parcel is heavy, apparently that is why it did not disappear, I noticed that mostly small parcels with low weight do not arrive.

    RP7********CN received in 28 days

    tracking went well, but with a delay. When I already received the parcel, and it still hangs, as if on the way.

    UT1********CN received in 42 days

    I was already starting to worry. But in a simple package, without tracking, the parcel still reached me.

    UR7********CN received in 40 days

    It took 40 days - average result. Not tracked at all. Everything is fine, thanks to the seller and delivery services.

    RV1********CN received in 64 days

    plus the postal services that they did not damage the lot, minus the parcel took 60 days, it feels like the postman was walking...... positive feedback only because the parcel is intact... and of course, the Ukrposhta makes a mark without trying to deliver the parcel that... "it was not possible to deliver the parcel..."

    RP7********CN received in 11 days

    Thank you! The most Fast shipping! It would always be like this. But for some reason, some parcels go through Tolmachevo, Novosibirsk region. And delivery is delayed by 2 weeks or more.

    Enter the parcel or cargo tracking number in the field below and click the Track button


    Have you tracked your parcel? Share the convenience of tracking with your friends - click the button on the right. Tracking parcels from China

    Most residents of our country used to purchase goods Chinese internet the shops. There are several reasons for this, but the main one is the low cost of the purchased product. In our country you can buy mobile phone for 10,000 rubles, and Chinese online stores sell it 20-50% cheaper. Every year, more and more new stores appear that operate online and have a Russian-language interface. AliExpress continues to be the most popular, but over the past few years Joom, Pandao, Asos, GearBest, etc. have appeared.

    How to track a parcel from China

    Low cost is not the only advantage of shopping in online stores in China; it is worth highlighting a number of other advantages of online shopping:

    • Free delivery to the nearest post office or courier service;
    • Frequent sales allowing you to make purchases with additional discounts;
    • Store promotions that give you the right to receive discount coupons;
    • Possibility of communicating with the seller using an online translator or similar service;
    • A huge number of reviews from users who have already purchased this product about its quality and characteristics. Reviews are often accompanied by photographs and even videos. It is possible to decide in advance whether it is worth making a purchase from a given seller or looking for a product you like from competitors;
    • A wide range of products for various purposes, from small USB flash drives to large household appliances.

    The main problem when ordering goods from the Middle Kingdom is the difficulty in tracking parcels. Almost all stores provide incomplete information, especially if the order costs less than 10 US dollars.

    You will only see information that the order has left the country of departure and arrived in the country of destination. Sometimes a tracking number is provided that can be used on Chinese websites, which causes a number of inconveniences. It is not always possible to figure out exactly where to insert this number on a page with a bunch of hieroglyphs.

    Having arrived on the territory of our country, the order falls under the jurisdiction of the postal service. Many people are aware that Russian Post is not famous for the speed and quality of delivery, so problems may arise with the loss of an order. Sometimes it just lies in the post office, and the notice does not arrive at the address or is lost before reaching the mailbox. You don’t know that the parcel is already there, because it is not possible to track it. By law, it will remain in the post office for 30 days, after which it will be returned to the sender.

    It is worth noting that when ordering multiple items from different sellers, they may be sent by different delivery services. Then you will have to look for the official websites of these services, enter your number there and monitor the movements of the order. All this takes time and nerves.

    Tracking parcels to the website

    As you can see, inconvenience with tracking parcels is quite common. Because of this, some buyers do not risk placing an order. An ideal option would be a project that will allow you to track the ordered goods from any seller.

    This project is a Russian-language platform with the ability to track the delivery of more than 250 courier services. These include all popular postal services various countries of the world, logistics companies, courier services and other carriers.

    The project works with the Post of Russia, Ukraine and other CIS countries. As for online stores, the site supports:

    • Amazon;
    • Ebay;
    • Aliexpress;
    • TMALL, and other popular online portals.
    How to track a parcel

    The project has a simple and user-friendly interface. All you need for work is a valid track number, which must be provided by the customer. The parcel tracking process looks like this:

  • Open the site page using a browser on a computer or using a mobile phone;
  • The received tracking number must be entered in a special field;
  • After that, click on the “Track” button (translated from English as “track”);
  • The system will automatically determine which transport company or this parcel was sent by another service;
  • The user’s screen will display all information about the movement of cargo and its current location;
  • Information is presented at English language. For the convenience of users, it is possible to translate the page. Scroll down the page, in the right corner there will be a “Translate Language” button. When you click on the button, a drop-down menu will open where you can select the required language, including Russian.
  • Now all information on the page will be displayed in Russian. You will be able to see where your order is now, when it was shipped and how long it has been on the way.
  • To avoid losing the page, you can bookmark it social networks. To do this, use one of the buttons in the right corner of the site. Thus, the link to our service will be saved and you will not lose it.

    China Cargo Tracking

    Owners of small and medium-sized businesses do not always have representatives in other countries of the world. However, thanks to modern logistics, cargo can be tracked from any country. Making wholesale purchases abroad can be several times more profitable than locally Russian Federation or CIS countries.

    The only problem that such orders may have is information about the cargo. Chinese sellers do not always cooperate and use a single delivery service. But what if you purchase dozens of batches of goods from different sellers?

    It doesn’t matter which company will make the delivery – you can track it on the pages of our website. It is worth considering that transporting large cargo takes longer due to customs clearance and shipping times.

    We can also find for you any necessary product in China, you can find out more on the page.

    Many products from China must be certified upon introduction and subsequent sale. To help with this.