Article 21. Urgent social services

1. Urgent social services include:

1) provision of free hot meals or food packages;

2) provision of clothing, shoes and other essential items;

3) assistance in obtaining temporary housing;

4) assistance in obtaining legal assistance in order to protect the rights and legitimate interests of recipients of social services;

5) assistance in obtaining emergency psychological assistance with the involvement of psychologists and clergy in this work;

6) other urgent social services.

2. The provision of urgent social services for the purpose of providing emergency assistance is carried out within the time frame determined by the need of the recipient of social services, without drawing up an individual program and without concluding an agreement on the provision of social services. The basis for the provision of urgent social services is the application of the recipient of social services, as well as the receipt from medical, educational or other organizations not included in the social service system, information about citizens in need of urgent social services. Confirmation of the provision of urgent social services is an act on the provision of urgent social services, containing information about the recipient and provider of these services, the types of urgent social services provided, the terms, date and conditions of their provision. The act of providing urgent social services is confirmed by the signature of their recipient.

Article 13. Information openness of social service providers

1. Social service providers create publicly accessible informational resources, containing information about the activities of these providers, and provide access to these resources by placing them on information stands in the premises of social service providers, in facilities mass media, on the Internet, including on the official website of the social service organization.

2. Social service providers ensure openness and accessibility of information:

1) about the date state registration, about the founder(s), location, branches (if any), mode, work schedule, contact numbers and addresses Email;

2) on the structure and governing bodies of the social service organization;

3) about the form of social services, types of social services, the procedure and conditions for their provision, about tariffs for social services;

4) on the number of recipients of social services by forms of social services and types of social services at the expense of budgetary allocations from the budgets of the subjects Russian Federation and in accordance with contracts at the expense of funds individuals and/or legal entities;

5) about the manager, his deputies, heads of branches (if any), about personnel employees (indicating, with their consent, the level of education, qualifications and work experience);

6) on the material and technical support for the provision of social services (availability of equipped premises for the provision of social services, including libraries, sports facilities, availability of training and education facilities, nutritional conditions and provision of health care for recipients of social services, access to information systems in the field of social services and the Internet);

7) on the number of available places for receiving recipients of social services in forms of social services financed from budgetary allocations of the budgets of the constituent entities of the Russian Federation, as well as paid in accordance with contracts from the funds of individuals and (or) legal entities;

8) on the volume of social services provided at the expense of budgetary allocations of the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

9) on the availability of licenses to carry out activities subject to licensing in accordance with the legislation of the Russian Federation;

10) on financial and economic activities;

11) on internal regulations for recipients of social services, internal labor regulations, and a collective agreement;

12) on the presence of instructions from the bodies implementing state control in the field of social services, and reports on the implementation of these instructions;

12.1) about carrying out independent assessment the quality of the conditions for the provision of services by social service organizations, which is determined by the authorized federal executive body;

13) about other information that is posted, published by decision of the social service provider and (or) placement, publication of which is mandatory in accordance with the legislation of the Russian Federation.

3. The information and documents specified in Part 2 of this article must be posted on the official website of the social service provider on the Internet and updated within ten working days from the date of their creation, receipt or appropriate changes. The procedure for posting on the official website of a social service provider on the Internet and updating information about this provider (including the content specified information and the form of its provision) is approved by the authorized federal executive body.

Social services are regulated by the basic legal norms of the current Federal Law. Additionally included other regulations of the Russian Federation, as well as the laws of local constituent entities of the Russian Federation.

Latest changes made to Law 442 “On Social Services”

The new legislation states that institutions that provide social services to citizens become service providers. However, now they do not check citizens who need service. Now this is controlled by an authorized body consisting of a commission of experts.

Changes in the law also affect the method of individual approach. For example, social support is a new element in the service system. It allows us to provide citizens with the necessary services in the following areas:

• Medical;
• Legal;
• Psychological;
• Pedagogical;
• Social assistance, if it is not related to service.

The grounds by which citizens are recognized as in need of services are also identified. Changes in the following articles of the law are discussed below:

Article 7

It supplements Part 1 of the law. To determine the assessment of the quality of services provided, special conditions in service organizations.

Article 8

It describes clause 24.1 of the law. It's about on conducting an independent assessment after services provided by social security institutions.

St. 13 442-FZ

This article has been supplemented with paragraph 2 in new edition. It talks about conducting an independent assessment of the quality of services provided by employees in social sphere. Indicators are determined by the Federal executive body.

Part 4 of the law has also been supplemented. It states that, regardless of the body that provides the service, it must provide the opportunity for written expression of opinion on the World Wide Web. People who have used the service can write a comment or review after the service has been successfully provided.

Article 15 FZ-442

The criteria of the law are described on the basis of which a citizen is recognized as needing social security. To recognize it as such, it is necessary to analyze the circumstances that contribute to the deterioration of normal living conditions. He must also be declared legally incompetent. A citizen cannot:

• Impossibility of independent movement for disabled people (more about social protection disabled people in);
• Maintained;
• Provide yourself with life's needs.

Describes methods for creating an individual program. An individual program is a document that specifies:

• Types of services;
• Periodicity;
• Volume;
• Conditions;
• Deadlines.

The document is created based on the citizen’s needs for social services. The list of needs is reviewed once every 36 months. But only on the basis of an already created individual program. No changes were made in the latest version of the law.

A list of services that are provided urgently is listed.

In accordance with the law, the range of services is as follows:

• Necessary set of products or provision of free hot food;
• Citizens are provided with shoes, clothing or other basic necessities;
• Assistance in obtaining housing;
• Other urgent services.

No changes were made to the article in the latest edition.

St 31 442

Persons who can receive social services for free are listed. This list includes:

• Minor children;
• Persons who suffered as a result of an emergency or military (international) conflict.

To analyze the law, changes and additions, download it from the link above.

Article 15. Recognition of a citizen as needing social services

1. A citizen is recognized as in need of social services if the following circumstances exist that worsen or may worsen his living conditions:

1) complete or partial loss of the ability or ability to perform self-care, move independently, provide basic life needs due to illness, injury, age or disability;

2) the presence in the family of a disabled person or disabled people, including a disabled child or disabled children who need constant outside care;

3) the presence of a child or children (including those under guardianship or guardianship) experiencing difficulties in social adaptation;

4) inability to provide care (including temporary care) for a disabled person, child, children, as well as lack of care for them;

5) the presence of intra-family conflict, including with persons with drug or alcohol addiction, persons addicted to gambling, persons suffering from mental disorders, the presence of domestic violence;

6) lack of a specific place of residence, including for a person who has not reached the age of twenty-three and has completed his stay in an organization for orphans and children without parental care;

7) lack of work and livelihood;

8) the presence of other circumstances that are regulatory legal acts subjects of the Russian Federation are recognized as worsening or capable of worsening the living conditions of citizens.

2. The authorized body of a constituent entity of the Russian Federation or an authorized organization makes a decision to recognize a citizen as in need of social services or to refuse social services within five working days from the date of filing the application. The applicant is informed about the decision made in writing or electronic form. The decision to provide urgent social services is made immediately.

3. The decision to refuse social services may be appealed in court.

Active

On the basics of social services for citizens in the Russian Federation (Articles 1 - 37)

RUSSIAN FEDERATION

THE FEDERAL LAW

On the basics of social services for citizens in the Russian Federation

Document with changes made:
(Official Internet portal of legal information www.pravo.gov.ru, 07.22.2014) (for the procedure for entry into force, see);
(Official Internet portal of legal information www.pravo.gov.ru, 11/14/2017, N 0001201711140081);
(Official Internet portal of legal information www.pravo.gov.ru, 05.12.2017, N 0001201712050094);
(Official Internet portal of legal information www.pravo.gov.ru, 02/05/2018, N 0001201802050041) (came into force on May 1, 2018);
(Official Internet portal of legal information www.pravo.gov.ru, 03/07/2018, N 0001201803070037);
(Official Internet portal of legal information www.pravo.gov.ru, 05/01/2019, N 0001201905010034).
____________________________________________________________________

Chapter 1. General provisions (Articles 1 - 6)

Article 1. Subject of regulation of this Federal Law

1. This Federal Law establishes:

1) legal, organizational and economic fundamentals social services for citizens in the Russian Federation;

2) powers federal bodies state power and the powers of state authorities of the constituent entities of the Russian Federation in the field of social services for citizens;

3) rights and obligations of recipients of social services;

4) rights and obligations of social service providers.

2. This Federal Law applies to citizens of the Russian Federation, foreign citizens and stateless persons permanently residing on the territory of the Russian Federation, refugees (hereinafter referred to as citizens), as well as legal entities, regardless of their organizational and legal form and individual entrepreneurs providing social services to citizens.

Article 2. Legal regulation of social services for citizens

Legal regulation of social services for citizens is carried out on the basis of this Federal Law, other federal laws and other regulatory legal acts of the Russian Federation, as well as laws and other regulatory legal acts of the constituent entities of the Russian Federation.

Article 3. Basic concepts used in this Federal Law

For the purposes of this Federal Law, the following basic concepts are used:

2) social service - an action or actions in the field of social services to provide constant, periodic, one-time assistance, including urgent assistance, to a citizen in order to improve his living conditions and (or) expand his ability to independently provide for his basic life needs;

3) recipient of social services - a citizen who is recognized as in need of social services and to whom a social service or social services are provided;

4) provider of social services - a legal entity, regardless of its organizational and legal form, and (or) an individual entrepreneur providing social services;

5) social service standard - basic requirements for the volume, frequency and quality of the provision of social services to the recipient of social services, established by type of social services;

6) prevention of circumstances that determine the need for social services - a system of measures aimed at identifying and eliminating the reasons that served as the basis for the deterioration of the living conditions of citizens, reducing their ability to independently provide for their basic life needs.

Article 4. Principles of social services

1. Social services are based on the observance of human rights and respect for the dignity of the individual, are humane in nature and do not allow humiliation of a person’s honor and dignity.

2. Social services are also provided on the following principles:

1) equal, free access of citizens to social services, regardless of their gender, race, age, nationality, language, origin, place of residence, attitude to religion, beliefs and membership of public associations;

2) targeting of the provision of social services;

3) the proximity of social service providers to the place of residence of recipients of social services, the sufficiency of the number of social service providers to meet the needs of citizens for social services, the sufficiency of financial, material, technical, human and information resources of social service providers;

4) maintaining the citizen’s stay in a familiar favorable environment;

5) voluntariness;

6) confidentiality.

Article 5. Social service system

The social service system includes:

1) the federal executive body exercising the functions of developing and implementing state policy and legal regulation in the field of social services (hereinafter referred to as the authorized federal executive body);

2) a government body of a constituent entity of the Russian Federation authorized to exercise the powers provided for by this Federal Law in the field of social services on the territory of a constituent entity of the Russian Federation (hereinafter referred to as the authorized body of a constituent entity of the Russian Federation), including recognizing citizens as needing social services, drawing up an individual program provision of social services (hereinafter referred to as the individual program);
Federal Law of November 14, 2017 N 324-FZ.

3) social service organizations under the jurisdiction of federal executive authorities;

4) social service organizations under the jurisdiction of a constituent entity of the Russian Federation (hereinafter referred to as social service organizations of a constituent entity of the Russian Federation);

5) non-governmental (commercial and non-profit) social service organizations, including socially oriented non-profit organizations providing social services;

6) individual entrepreneurs providing social services;

7) organizations that are under the jurisdiction of the authorized body of a constituent entity of the Russian Federation and which, in accordance with this Federal Law, are granted the authority to recognize citizens in need of social services and draw up an individual program in the territories of one or more municipalities(hereinafter referred to as authorized organizations).
(The clause was additionally included on February 13, 2018 by Federal Law of November 14, 2017 N 324-FZ)

Article 6. Confidentiality of information about the recipient of social services

1. Disclosure of information classified by the legislation of the Russian Federation as information of a confidential nature or proprietary information about recipients of social services by persons to whom this information became known in connection with the performance of professional, official and (or) other duties is not permitted. Disclosure of information about recipients of social services entails liability in accordance with the legislation of the Russian Federation.

2. With the consent of the recipient of social services or his legal representative, given in writing, it is permitted to transfer information about the recipient of social services to other persons, including officials, in the interests of the recipient of social services or his legal representative, including the media and the official website provider of social services in the information and telecommunications network "Internet" (hereinafter referred to as the "Internet").

3. Providing information about a recipient of social services without his consent or without the consent of his legal representative is permitted:

1) at the request of the bodies of inquiry and investigation, the court in connection with an investigation or trial, or at the request of the prosecutor's office in connection with their exercise of prosecutorial supervision;

2) at the request of other bodies empowered to exercise state control (supervision) in the field of social services;

3) when processing personal data within the framework of interdepartmental information interaction, as well as when registering the subject of personal data on a unified portal of state and municipal services and (or) regional portals state and municipal services in accordance with the legislation on the organization of the provision of state and municipal services;

4) in other cases established by the legislation of the Russian Federation.

Chapter 2. Powers of federal government bodies and government bodies of constituent entities of the Russian Federation in the field of social services (Articles 7 - 8)

Article 7. Powers of federal government bodies in the field of social services

1. The powers of federal government bodies in the field of social services include:

1) establishing the foundations of state policy and the foundations of legal regulation in the field of social services;

3) approval of an approximate list of social services by type of social services;

4) approval of the procedure for posting and updating information about the provider of social services, including requirements for the content and form of providing this information, on the official website of the provider of social services on the Internet;

5) management of federal property used in the field of social services;

6) maintaining a unified federal system of statistical accounting and reporting in the field of social services;

7) federal state control (supervision) in the field of social services;

7_1) creation of conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations;
Federal Law of July 21, 2014 N 256-FZ Federal Law of May 1, 2019 N 91-FZ.

8) international cooperation of the Russian Federation and the conclusion of international treaties of the Russian Federation in the field of social services;

9) other powers related to the field of social services and established by federal laws.

2. The powers of the authorized federal executive body include:

1) development and implementation of state policy in the field of social services, as well as the development of measures to improve social services;

2) coordination of activities in the field of social services carried out by federal executive authorities, executive authorities of state authorities of the constituent entities of the Russian Federation, all-Russian public organizations and other organizations operating in the field of social services;

3) methodological support social services, including those related to the prevention of circumstances that determine the need for social services;

4) approval of the approximate nomenclature of social service organizations;

6) approval of the rules for organizing the activities of social service organizations, their structural divisions, which include recommended staffing standards, a list necessary equipment to equip social service organizations and their structural divisions;

8) approval of an approximate procedure for the provision of social services;

9) approval of the procedure for monitoring social services in the constituent entities of the Russian Federation, as well as the forms of documents necessary for such monitoring;

11) approval of recommendations on the organization of interdepartmental interaction of executive bodies of state power of the constituent entities of the Russian Federation in the provision of social services, as well as in assistance in the provision of medical, psychological, pedagogical, legal, social assistance not related to social services (social support) (hereinafter also - social support);

13) approval of the application form for the provision of social services, approximate shape agreements on the provision of social services, as well as individual program forms;
(Clause as amended, entered into force on February 13, 2018 by Federal Law of November 14, 2017 N 324-FZ.

14) approval of the procedure for sending citizens to inpatient social service organizations with special social services;

15) approval of approximate regulations on the board of trustees of a social service organization;

16) approval of the procedure for the provision of social services, as well as the procedure for approval of the list of social services by type of social services by social service organizations under the jurisdiction of the federal executive body;

17) other powers provided for by regulatory legal acts of the Russian Federation.

Article 8. Powers of state authorities of the constituent entities of the Russian Federation in the field of social services

The powers of state authorities of the constituent entities of the Russian Federation in the field of social services include:

1) legal regulation and organization of social services in the constituent entities of the Russian Federation within the powers established by this Federal Law;

2) determination of the authorized body of the subject of the Russian Federation, as well as, if necessary, the authorized organization;
(Clause as amended, entered into force on February 13, 2018 by Federal Law of November 14, 2017 N 324-FZ.

3) coordination of the activities of social service providers, public organizations and other organizations operating in the field of social services in a constituent entity of the Russian Federation;

4) approval of the regulations for interdepartmental interaction of government bodies of a constituent entity of the Russian Federation in connection with the implementation of the powers of a constituent entity of the Russian Federation in the field of social services;

5) approval of standards for staffing levels of social service organizations of a constituent entity of the Russian Federation, standards for the provision of soft equipment and living space when providing social services by these organizations;

6) approval of nutrition standards in social service organizations of a constituent entity of the Russian Federation;

7) formation and maintenance of a register of providers of social services and a register of recipients of social services;

8) development, financial support and implementation of regional social service programs;

9) approval by the law of a constituent entity of the Russian Federation of a list of social services provided by social service providers, taking into account the approximate list of social services by type of social services, approved in accordance with paragraph 3 of part 1 of Article 7 of this Federal Law;

10) approval of the procedure for the provision of social services by social service providers;

11) establishing a procedure for approving tariffs for social services based on per capita standards for financing social services;

12) approval of the procedure for organizing the implementation of regional state control (supervision) in the field of social services, indicating the body of the constituent entity of the Russian Federation authorized to exercise such control;

13) establishing a maximum per capita income for the provision of social services free of charge;

14) approval of the amount of fees for the provision of social services and the procedure for collecting them;

15) ensuring free access to information about providers of social services, the social services they provide, types of social services, terms, procedure and conditions for their provision, tariffs for these services, including through the media, including posting information on official websites on the Internet;

16) establishing measures social support and incentives for employees of social service organizations of a constituent entity of the Russian Federation;

17) organization vocational training, vocational education and additional professional education of employees of social service providers;

18) maintaining records and reporting in the field of social services in a constituent entity of the Russian Federation;

19) establishing the procedure for implementing programs in the field of social services, including investment programs;

20) organizing support for socially oriented non-profit organizations, philanthropists and volunteers (volunteers) operating in the field of social services in the constituent entities of the Russian Federation in accordance with federal laws and the laws of the constituent entities of the Russian Federation;
(Clause as amended, entered into force on May 1, 2018 by Federal Law of February 5, 2018 N 15-FZ.

21) development and implementation of measures for the formation and development of the social services market, including the development of non- government organizations social services;

22) development and testing of methods and technologies in the field of social services;

23) approval of the procedure for interdepartmental interaction of government bodies of the constituent entities of the Russian Federation in the provision of social services and social support;

24) approval of the nomenclature of social service organizations in the constituent entity of the Russian Federation;

24_1) creation of conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations;
(The clause was additionally included on January 1, 2015 by Federal Law of July 21, 2014 N 256-FZ; as amended, entered into force on May 12, 2019 by Federal Law of May 1, 2019 N 91-FZ.

25) other powers provided for by this Federal Law and other federal laws.

Chapter 3. Rights and obligations of recipients of social services (Articles 9 - 10)

Article 9. Rights of recipients of social services Recipients of social services have the right to:

Recipients of social services have the right to:

1) respectful and humane attitude;

2) obtaining free information in an accessible form about one’s rights and obligations, types of social services, terms, procedure and conditions for their provision, tariffs for these services and their cost for the recipient of social services, the possibility of receiving these services free of charge, and also about social service providers;

3) selection of provider or providers of social services;

4) refusal to provide social services;

5) protection of their rights and legitimate interests in accordance with the legislation of the Russian Federation;

6) participation in the preparation of individual programs;

7) ensuring conditions of stay in social service organizations that meet sanitary and hygienic requirements, as well as proper care;

8) free visits by legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergy, as well as relatives and other persons during the day and evening;

9) social support in accordance with Article 22 of this Federal Law.

Article 10. Responsibilities of recipients of social services

Recipients of social services are obliged to:

1) provide, in accordance with the regulatory legal acts of the constituent entity of the Russian Federation, information and documents necessary for the provision of social services;

2) promptly inform social service providers about changes in circumstances that determine the need for the provision of social services;

3) comply with the terms of the contract for the provision of social services concluded with the provider of social services, including promptly and in full paying the cost of the social services provided when they are provided for a fee or partial payment.

Chapter 4. Rights, obligations and information transparency of social service providers (Articles 11 - 13)

Article 11. Rights of social service providers

1. Social service providers have the right:

1) request the relevant government authorities, as well as authorities local government and receive from these bodies the information necessary for organizing social services;

2) refuse to provide a social service to a recipient of social services if he violates the terms of the contract for the provision of social services concluded with the recipient of social services or his legal representative, as well as in the case provided for in Part 3 of Article 18 of this Federal Law;

3) be included in the register of social service providers of a constituent entity of the Russian Federation;

4) receive information within two working days about their inclusion in the list of recommended social service providers.

2. Social service providers have the right to provide citizens, at their request, expressed in written or electronic form, with additional social services for a fee.

Article 12. Responsibilities of social service providers

1. Social service providers are obliged to:

1) carry out their activities in accordance with this Federal Law, other federal laws, laws and other regulatory legal acts of the constituent entity of the Russian Federation;

2) provide social services to recipients of social services in accordance with individual programs and terms of agreements concluded with recipients of social services or their legal representatives, based on the requirements of this Federal Law;

3) provide urgent social services in accordance with Article 21 of this Federal Law;

4) provide free in an accessible form to recipients of social services or their legal representatives information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, tariffs for these services and their cost for the recipient of social services or the opportunity to receive them for free;

5) use information about recipients of social services in accordance with the requirements for the protection of personal data established by the legislation of the Russian Federation on personal data;

6) provide the authorized body of the constituent entity of the Russian Federation with information for the formation of a register of recipients of social services;

7) provide social support in accordance with Article 22 of this Federal Law;

8) provide recipients of social services with assistance in passing a medical and social examination conducted in established by law the Russian Federation in the order of federal institutions of medical and social examination;

9) provide recipients of social services with the opportunity to use communication services, including the Internet and postal services, when receiving services from social service organizations;

10) provide spouses living in a social service organization with isolated living quarters for living together;

11) provide recipients of social services with the opportunity to freely visit their legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergy, as well as relatives and other persons during the day and evening;

12) ensure the safety of personal belongings and valuables of recipients of social services;

13) perform other duties related to the implementation of the rights of recipients of social services to social services.

2. Social service providers, when providing social services, do not have the right to:

1) limit the rights, freedoms and legitimate interests of recipients of social services, including when using medicines for medical use;

2) use physical or psychological violence against recipients of social services, insult them, abuse them;

3) place disabled children who do not suffer from mental disorders in inpatient social service organizations intended for disabled children suffering from mental disorders, and vice versa.

Article 13. Information openness of social service providers

1. Social service providers create publicly available information resources containing information about the activities of these providers, and provide access to these resources by posting them on information stands in the premises of social service providers, in the media, on the Internet, including on official website of the social service organization.

2. Social service providers ensure openness and accessibility of information:

1) about the date of state registration, about the founder (founders), location, branches (if any), mode, work schedule, contact numbers and email addresses;

2) on the structure and governing bodies of the social service organization;

3) about the form of social services, types of social services, the procedure and conditions for their provision, about tariffs for social services;

4) on the number of recipients of social services by forms of social services and types of social services at the expense of budgetary allocations of the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

5) about the manager, his deputies, heads of branches (if any), about the personnel of employees (indicating, with their consent, the level of education, qualifications and work experience);

6) on the material and technical support for the provision of social services (availability of equipped premises for the provision of social services, including libraries, sports facilities, availability of training and education facilities, nutritional conditions and provision of health care for recipients of social services, access to information systems in the field of social services and the Internet);

7) on the number of available places for receiving recipients of social services in forms of social services financed from budgetary allocations of the budgets of the constituent entities of the Russian Federation, as well as paid in accordance with contracts from the funds of individuals and (or) legal entities;

8) on the volume of social services provided at the expense of budgetary allocations of the budgets of the constituent entities of the Russian Federation and in accordance with agreements at the expense of individuals and (or) legal entities;

9) on the availability of licenses to carry out activities subject to licensing in accordance with the legislation of the Russian Federation;

10) on financial and economic activities;

11) on internal regulations for recipients of social services, internal labor regulations, and a collective agreement;

12) on the availability of instructions from bodies exercising state control in the field of social services, and reports on the implementation of these instructions;

12_1) on conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations, which is determined by the authorized federal executive body;
(The clause was additionally included on January 1, 2015 by Federal Law of July 21, 2014 N 256-FZ; as amended, entered into force on May 12, 2019 by Federal Law of May 1, 2019 N 91-FZ.

13) about other information that is posted, published by decision of the social service provider and (or) placement, publication of which is mandatory in accordance with the legislation of the Russian Federation.

3. The information and documents specified in Part 2 of this article must be posted on the official website of the social service provider on the Internet and updated within ten working days from the date of their creation, receipt or appropriate changes. The procedure for posting on the official website of a social service provider on the Internet and updating information about this provider (including the content of this information and the form of its provision) is approved by the authorized federal executive body.

4. The part was additionally included from January 1, 2015 by Federal Law of July 21, 2014 N 256-FZ; no longer in force on March 6, 2018 - ..

Chapter 5. Provision of social services (Articles 14 - 18)

Article 14. Application for provision of social services

The basis for consideration of the issue of providing social services is an application submitted in writing or electronic form by a citizen or his legal representative for the provision of social services or an appeal in his interests from other citizens, an appeal government agencies, local governments, public associations directly to the authorized body of a constituent entity of the Russian Federation or an authorized organization, or an application or appeal submitted within the framework of interdepartmental interaction.
(Article as amended, put into effect on February 13, 2018 by Federal Law of November 14, 2017 N 324-FZ.

Article 15. Recognition of a citizen as needing social services

1. A citizen is recognized as in need of social services if the following circumstances exist that worsen or may worsen his living conditions:

1) complete or partial loss of the ability or ability to perform self-care, move independently, provide basic life needs due to illness, injury, age or disability;

2) the presence in the family of a disabled person or disabled people, including a disabled child or disabled children who need constant outside care;

3) the presence of a child or children (including those under guardianship or guardianship) experiencing difficulties in social adaptation;

4) inability to provide care (including temporary care) for a disabled person, child, children, as well as lack of care for them;

5) the presence of intra-family conflict, including with persons with drug or alcohol addiction, persons addicted to gambling, persons suffering from mental disorders, the presence of domestic violence;

6) lack of a specific place of residence, including for a person who has not reached the age of twenty-three and has completed his stay in an organization for orphans and children without parental care;

7) lack of work and livelihood;

8) the presence of other circumstances that are recognized by the regulatory legal acts of the constituent entity of the Russian Federation as worsening or capable of worsening the living conditions of citizens.

2. The authorized body of a constituent entity of the Russian Federation or an authorized organization makes a decision to recognize a citizen as in need of social services or to refuse social services within five working days from the date of filing the application. The applicant is informed about the decision made in writing or electronically. The decision to provide urgent social services is made immediately.
Federal Law of November 14, 2017 N 324-FZ.

3. The decision to refuse social services may be appealed in court.

Article 16. Individual program

1. An individual program is a document that specifies the form of social services, types, volume, frequency, conditions, terms for the provision of social services, a list of recommended providers of social services, as well as social support measures carried out in accordance with Article 22 of this Federal Law.

2. An individual program is drawn up based on the citizen’s need for social services, and is revised depending on changes in this need, but at least once every three years. The revision of the individual program is carried out taking into account the results of the implemented individual program.

3. An individual program for a citizen or his legal representative is advisory in nature, and mandatory for a social service provider.

4. The individual program is drawn up in two copies. A copy of the individual program, signed by an authorized body of a constituent entity of the Russian Federation or an authorized organization, is transferred to the citizen or his legal representative within no more than ten working days from the date of filing the citizen’s application for the provision of social services. The second copy of the individual program remains with the authorized body of the constituent entity of the Russian Federation or with the authorized organization.
(Part as amended, entered into force on February 13, 2018 by Federal Law of November 14, 2017 N 324-FZ.

5. In the event of a change in the place of residence of the recipient of social services, the individual program drawn up at the previous place of residence remains valid within the scope of the list of social services established in the constituent entity of the Russian Federation at the new place of residence, until the individual program is drawn up at the new place of residence within the time frame and in in the manner established by this article.

Article 17. Agreement on the provision of social services

1. Social services are provided to a citizen on the basis of an agreement on the provision of social services concluded between the social service provider and the citizen or his legal representative, within 24 hours from the date of submission of the individual program to the social service provider.

2. The essential terms of the contract for the provision of social services are the provisions defined individual program, as well as the cost of social services if they are provided for a fee or partial payment.

3. Relations related to the execution of an agreement on the provision of social services are regulated in accordance with the legislation of the Russian Federation.

Article 18. Refusal of social services, social services

1. A citizen or his legal representative has the right to refuse social services or social services. The refusal must be made in writing and entered into the individual program.

2. The refusal of the recipient of social services or his legal representative from social services, social services releases the authorized body of the constituent entity of the Russian Federation and providers of social services from responsibility for the provision of social services, social services.

3. A citizen or recipient of social services may be denied, including temporarily, the provision of social services in stationary form due to the presence of medical contraindications, the list of which is approved by the federal executive body exercising the functions of developing and implementing state policy and legal regulation in the field of healthcare. Such a refusal is possible only if there is a corresponding conclusion from an authorized medical organization.

Chapter 6. Forms of social services, types of social services (Articles 19 - 22)

Article 19. Forms of social services

1. Social services are provided to their recipients in the form of social services at home, or in a semi-stationary form, or in a stationary form.

2. Social services in a semi-stationary form are provided to their recipients by a social service organization at a certain time of the day.

3. Social services in a stationary form are provided to their recipients with permanent, temporary (for a period determined by an individual program) or five-day (per week) round-the-clock residence in a social service organization. Recipients of social services in a stationary form are provided with residential premises, as well as premises for the provision of the types of social services provided for in paragraphs 1-7 of Article 20 of this Federal Law.

4. When providing social services in a semi-stationary form or in a stationary form, the following must be provided:

1) the possibility of accompanying the recipient of social services when moving around the territory of a social service organization, as well as when using the services provided by such an organization;

2) the ability to independently move around the territory of a social service organization, enter, exit and move within such an organization (including for movement in wheelchairs), for rest in a sitting position, as well as accessible placement of equipment and storage media;

3) duplicating text messages with voice messages, equipping the social service organization with signs made in embossed dotted Braille, familiarizing them with inscriptions, signs and other text and graphic information on the territory of such an organization, as well as the admission of a sign language interpreter, the admission of guide dogs;

4) duplication of voice information with text information, inscriptions and (or) light signals, information about the social services provided using Russian sign language (sign language interpretation), admission of a sign language interpreter;

5) provision of other types of outside assistance.

5. Citizens from among those released from places of deprivation of liberty, for whom administrative supervision has been established in accordance with the legislation of the Russian Federation and who have partially or completely lost the ability to self-care, in the absence of medical contraindications and upon their personal application, are accepted for social services in inpatient organizations social services with special social services in the manner established by regulatory legal acts of the constituent entities of the Russian Federation.

6. Issues of admission to inpatient social service organizations and discharge from such organizations of persons suffering from mental disorders are regulated by the legislation of the Russian Federation on psychiatric care.

Article 20. Types of social services

Recipients of social services, taking into account their individual needs, are provided with the following types of social services:

1) social and domestic, aimed at maintaining the life of recipients of social services in everyday life;

2) social and medical, aimed at maintaining and preserving the health of recipients of social services by organizing care, providing assistance in carrying out health-improving activities, and systematically monitoring recipients of social services to identify deviations in their health;

3) socio-psychological, providing assistance in correcting the psychological state of recipients of social services for adaptation in the social environment, including the provision of psychological assistance anonymously using a helpline;

4) social and pedagogical, aimed at preventing deviations in behavior and personality development of recipients of social services, developing their positive interests (including in the field of leisure), organizing their leisure time, providing assistance to families in raising children;

5) social and labor, aimed at providing assistance in finding employment and solving other problems related to labor adaptation;

6) social and legal, aimed at providing assistance in obtaining legal services, including free of charge, in protecting the rights and legitimate interests of recipients of social services;

7) services in order to increase the communicative potential of recipients of social services with disabilities, including disabled children;

8) urgent social services.

Article 21. Urgent social services

1. Urgent social services include:

1) provision of free hot meals or food packages;

2) provision of clothing, shoes and other essential items;

3) assistance in obtaining temporary housing;

4) assistance in obtaining legal assistance in order to protect the rights and legitimate interests of recipients of social services;

5) assistance in obtaining emergency psychological assistance with the involvement of psychologists and clergy in this work;

6) other urgent social services.

2. The provision of urgent social services for the purpose of providing emergency assistance is carried out within the time frame determined by the need of the recipient of social services, without drawing up an individual program and without concluding an agreement on the provision of social services. The basis for the provision of urgent social services is the application of the recipient of social services, as well as the receipt from medical, educational or other organizations not included in the social service system, information about citizens in need of urgent social services. Confirmation of the provision of urgent social services is an act on the provision of urgent social services, containing information about the recipient and provider of these services, the types of urgent social services provided, the terms, date and conditions of their provision. The act of providing urgent social services is confirmed by the signature of their recipient.

Article 22. Assistance in the provision of medical, psychological, pedagogical, legal, social assistance not related to social services (social support)

1. If necessary, citizens, including parents, guardians, trustees, and other legal representatives of minor children, are provided with assistance in providing medical, psychological, pedagogical, legal, and social assistance not related to social services (social support).

2. Social support is carried out by attracting organizations providing such assistance on the basis of interdepartmental interaction in accordance with Article 28 of this Federal Law. Social support activities are reflected in the individual program.

Chapter 7. Organization of the provision of social services (Articles 23 - 29)

Article 23. Social service organizations

1. Social service organizations are organizations providing social services at home, semi-stationary social services, and stationary social services.

2. Social service organizations in the constituent entities of the Russian Federation are created and operate taking into account methodological recommendations to calculate the needs of the constituent entities of the Russian Federation in the development of a network of social service organizations and in accordance with the rules for organizing the activities of social service organizations and their structural divisions.

3. Boards of trustees are created in state social service organizations.

4. The structure, procedure for formation, term of office, competence of the board of trustees and the procedure for making decisions by it are determined by the charter of the social service organization in accordance with the legislation of the Russian Federation on the basis of the approximate regulations on the board of trustees of the social service organization.

Article 23_1. Independent assessment of the quality of conditions for the provision of services by social service organizations

(Name as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

1. Independent assessment of the quality of the conditions for the provision of services by social service organizations is one of the forms public control and is carried out in order to provide recipients of social services with information about the quality of the conditions for the provision of services by social service organizations, as well as in order to improve the quality of their activities.
Federal Law of December 5, 2017 N 392-FZ.

2. An independent assessment of the quality of the conditions for the provision of services by social service organizations involves assessing the conditions for the provision of services according to such general criteria as openness and accessibility of information about the organization of social services; comfort of the conditions for the provision of social services, including the waiting time for the provision of services; friendliness and politeness of employees of social service organizations; satisfaction with the quality of the conditions for the provision of services, as well as the accessibility of services for people with disabilities.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

3. An independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the provisions of this article. When conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations, publicly available information about social service organizations is used, also posted in the form of open data.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

4. Part lost force on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ ..

5. In order to create conditions for organizing an independent assessment of the quality of the conditions for the provision of services by social service organizations:

1) The Civic Chamber of the Russian Federation, upon an appeal from the authorized federal executive body, no later than one month from the date of receipt of the said appeal, forms from among representatives of all-Russian public organizations created to protect the rights and interests of citizens, all-Russian public associations of disabled people, all-Russian public organizations of veterans the public council for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations, the founder of which is the Russian Federation, as well as non-governmental social service organizations that provide social services at the expense of the federal budget, and approves its composition. The Civic Chamber of the Russian Federation informs the authorized federal executive body about the composition of the public council created under this body to conduct an independent assessment of the quality of the conditions for the provision of services by social service organizations. The list of social service organizations for which an independent assessment of the quality of the conditions for the provision of services by them is not carried out is approved by the authorized federal executive body with preliminary discussion at the public council for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations;

2) public chambers of the constituent entities of the Russian Federation, at the request of the authorized executive authorities of the constituent entities of the Russian Federation, no later than one month from the date of receipt of the specified appeal, are formed from among representatives of public organizations created to protect the rights and interests of citizens, public associations of disabled people, public organizations of veterans public councils for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations that are located on the territories of the constituent entities of the Russian Federation and whose founders are the constituent entities of the Russian Federation, as well as non-governmental social service organizations that provide social services at the expense of budgetary allocations from the budgets of the constituent entities of the Russian Federation, and confirm their composition. Public chambers of the constituent entities of the Russian Federation inform the state authorities of the constituent entities of the Russian Federation about the composition of public councils created under these bodies to conduct an independent assessment of the quality of the conditions for the provision of services by social service organizations.
(Part 5 as amended, put into effect on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

5_1. The composition of the public council for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations (hereinafter referred to as the public council for independent assessment of quality) is approved for a period of three years. When forming a public council for independent quality assessment for a new term, at least a third of its composition is changed. The public council for independent quality assessment cannot include representatives of government bodies, public associations operating in the field of social services, as well as managers (their deputies) and employees of social service organizations. At the same time, the public council for independent quality assessment involves in its work representatives of public associations operating in the field of social services, the public chamber to discuss and formulate the results of such assessment. The number of members of the public council for independent quality assessment cannot be less than five people. Members of the public council for independent quality assessment carry out their activities on a voluntary basis. Information on the activities of the relevant public council for independent quality assessment is subject to posting on the Internet on the official website of the correspondingly authorized federal executive body, executive body of a constituent entity of the Russian Federation.
Federal Law of December 5, 2017 N 392-FZ)

5_2. The regulations on the public council for independent quality assessment are approved by the government body under which the said public council was created.
from March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ)

6. Indicators characterizing the general criteria for assessing the quality of the conditions for the provision of services by social service organizations, in respect of which an independent assessment of the quality of the conditions for the provision of services by them is carried out, are established by the authorized federal executive body with preliminary discussion at the public council for independent quality assessment.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

7. Part lost force on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ ..

8. Part lost force on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ ..

9. An independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out by public councils for independent quality assessment no more than once a year and no less than once every three years in relation to the same organization.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

10. Public councils for independent quality assessment:
Federal Law of December 5, 2017 N 392-FZ.

1) determine the lists of social service organizations in respect of which an independent assessment is carried out;

2) take part in the consideration of draft documentation on the procurement of works, services, as well as draft government contracts concluded by the authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation with an organization that collects and summarizes information on the quality of the conditions for the provision of services by social service organizations ( hereinafter - operator);
Federal Law of December 5, 2017 N 392-FZ.

3) lost force on March 6, 2018 - Federal Law of December 5, 2017 N 392-FZ;

4) carry out an independent assessment of the quality of the conditions for the provision of services by social service organizations, taking into account the information provided by the operator;
(Clause as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

5) submit, respectively, to the authorized federal executive body and authorized bodies of the constituent entities of the Russian Federation the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations, as well as proposals for improving the quality of their activities.
(Clause as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

11. The conclusion of government contracts for the performance of work, the provision of services for the collection and synthesis of information on the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the legislation of the Russian Federation on the contract system in the field of procurement of goods, works, services to meet state and municipal needs. The authorized federal executive body, authorized government bodies of the constituent entities of the Russian Federation, based on the results of concluding government contracts, formalize a decision to determine the operator responsible for collecting and summarizing information about the quality of the conditions for the provision of services by social service organizations, and also, if necessary, provide the operator with publicly available information about the activities of the data organizations, formed in accordance with state and departmental statistical reporting (if it is not posted on the official website of the organization).
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

12. Information received by the authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation, respectively, on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations is subject to mandatory consideration by these bodies within a month and is taken into account by them when developing measures to improve the activities of social service organizations.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

13. Information on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations is posted accordingly:
(Paragraph as amended, put into effect on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

1) by an authorized federal executive body on the official website for posting information about government and municipal institutions on the Internet;

2) authorized bodies of the constituent entities of the Russian Federation on their official websites and the official website for posting information about state and municipal institutions on the Internet.
(Clause as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

14. The composition of information on the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations, including uniform requirements for such information, and the procedure for its placement on the official website for posting information about state and municipal institutions on the Internet are determined by the federal government authorized by the Government of the Russian Federation executive authority.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

15. The authorized federal executive body, authorized bodies of the constituent entities of the Russian Federation and social service organizations provide on their official websites on the Internet the technical ability for recipients of services and other citizens to express opinions on the quality of the conditions for the provision of these services.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

16. Monitoring compliance with the procedures for conducting an independent assessment of the quality of the conditions for the provision of services by social service organizations is carried out in accordance with the legislation of the Russian Federation.
(Part as amended, entered into force on March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ.

17. Heads of state social service organizations are responsible for failure to take measures to eliminate deficiencies identified during an independent assessment of the quality of the conditions for the provision of services by social service organizations, in accordance with labor legislation. IN employment contracts with the heads of social service organizations, the performance indicators of managers include the results of an independent assessment of the quality of the conditions for the provision of services by social service organizations and the implementation of a plan to eliminate deficiencies identified during such an assessment.
(Part additionally included from March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ)

18. The results of an independent assessment of the quality of the conditions for the provision of services by social service organizations are taken into account when assessing the effectiveness of the activities of the head of the authorized federal executive body, senior officials (heads of the highest executive bodies of state power) of the constituent entities of the Russian Federation and heads of executive bodies of the constituent entities of the Russian Federation.
(Part additionally included from March 6, 2018 by Federal Law of December 5, 2017 N 392-FZ)
(The article was additionally included from January 1, 2015 by Federal Law of July 21, 2014 N 256-FZ)

Article 24. Information systems in the field of social services

1. Information systems in the field of social services (hereinafter referred to as information systems) collect, store, process and provide information about providers of social services (register of providers of social services) and recipients of social services (register of recipients of social services) based on data provided by providers social services.

2. Operators of information systems are the authorized body of the constituent entity of the Russian Federation and organizations with which the said body has concluded agreements on the operation of information systems.

3. The information contained in information systems is used for the purposes of monitoring social services, exercising state control (supervision) in the field of social services in accordance with Article 33 of this Federal Law and for other purposes determined by the legislation of the Russian Federation.

Article 25. Register of social service providers

1. The register of social service providers is formed in the constituent entity of the Russian Federation.

2. The inclusion of social service organizations in the register of social service providers is carried out on a voluntary basis.

3. The register of social service providers contains the following information:

2) full and (if available) abbreviated name of the social service provider;

3) date of state registration of a legal entity, individual entrepreneur who is a provider of social services;

4) organizational and legal form of the social service provider (for legal entities);

5) address (location, place of provision of social services), contact telephone number, email address of the social service provider;

6) last name, first name, patronymic of the head of the social service provider;

7) information about the licenses held by the social service provider (if necessary);

8) information about forms of social services;

9) a list of provided social services by forms of social services and types of social services;

10) tariffs for provided social services by forms of social services and types of social services;

11) information on the total number of places intended for the provision of social services, on the availability of free places, including by forms of social services;

12) information about the conditions for the provision of social services;

13) information on the results of inspections carried out;

14) information about the work experience of the social service provider over the past five years;

15) other information determined by the Government of the Russian Federation.

4. The register of social service providers in a constituent entity of the Russian Federation is posted on the official website of the authorized body of the constituent entity of the Russian Federation on the Internet in accordance with the requirements of the legislation of the Russian Federation.

5. The social service provider, from the moment of its inclusion in the register of social service providers, is responsible for the accuracy and relevance of the information contained in this register.

6. Information about social service providers is posted in the Unified State information system social security. The placement and receipt of this information in the Unified State Social Security Information System is carried out in accordance with
(Part additionally included by Federal Law of March 7, 2018 N 56-FZ)

Article 26. Register of recipients of social services

1. A register of recipients of social services is formed in a constituent entity of the Russian Federation on the basis of data provided by providers of social services.

2. The register of recipients of social services contains the following information about the recipient of social services:

1) account registration number;

2) last name, first name, patronymic;

3) date of birth;

5) address (place of residence), contact telephone number;

6) insurance number of an individual personal account;

7) series, passport number or data of another identification document, date of issue of these documents and the name of the issuing authority;

8) date of application for the provision of social services;

9) date of registration and number of the individual program;

10) name of the supplier or names of social service providers implementing the individual program;

11) a list of social services provided and provided to the recipient of social services in accordance with the concluded agreement on the provision of social services, indicating tariffs, the cost of social services for the recipient of social services, sources of financing, frequency and results of their provision;

12) other information determined by the Government of the Russian Federation.

3. Information about recipients of social services, as well as about social services provided to them in accordance with this Federal Law, is posted in the Unified State Social Security Information System. The placement and receipt of this information in the Unified State Social Security Information System is carried out in accordance with Federal Law of July 17, 1999 N 178-FZ “On State Social Assistance”.
(Part additionally included by Federal Law of March 7, 2018 N 56-FZ)

Article 27. Requirements for the procedure for providing social services

1. The procedure for the provision of social services is mandatory for implementation by providers of social services.

2. The procedure for the provision of social services is established according to the forms of social services, types of social services and includes:

1) name of the social service;

2) standard of social service;

3) rules for providing social services free of charge or for a fee or partial payment;

4) requirements for the activities of a social service provider in the field of social services;

5) a list of documents required for the provision of social services, indicating the documents and information that the recipient of the social service must provide, and documents that are subject to submission within the framework of interdepartmental information interaction or are submitted by the recipient of the social service on his own initiative;

6) other provisions depending on the form of social services and types of social services.

3. The social service standard includes:

1) description of the social service, including its scope;

2) terms of provision of social services;

3) per capita standard for financing social services;

4) quality indicators and assessment of the results of providing social services;

5) conditions for the provision of social services, including conditions for the accessibility of the provision of social services for disabled people and other persons, taking into account the limitations of their life activities;

6) other provisions necessary for the provision of social services.

Article 28. Interdepartmental interaction in organizing social services in a constituent entity of the Russian Federation

1. Interdepartmental interaction in the organization of social services in a constituent entity of the Russian Federation and social support is carried out on the basis of the regulations for interdepartmental interaction, which determine the content and procedure for the actions of public authorities of the constituent entity of the Russian Federation in connection with the implementation of the powers of the constituent entity of the Russian Federation established by this Federal Law.

2. The regulations for interdepartmental interaction determine:

1) a list of government bodies of the constituent entity of the Russian Federation that carry out interdepartmental interaction;

2) types of activities carried out by government bodies of a constituent entity of the Russian Federation;

3) the procedure and forms of interdepartmental interaction;

4) requirements for the content, forms and conditions of information exchange, including in electronic form;

5) the mechanism for implementing social support measures, including the procedure for involving organizations in its implementation;

6) the procedure for exercising state control (supervision) and assessing the results of interdepartmental interaction.

Article 29. Prevention of circumstances that determine a citizen’s need for social services

1. Prevention of circumstances that determine a citizen’s need for social services is carried out by:

1) examining the living conditions of a citizen, determining the reasons influencing the deterioration of these conditions;

2) analysis of government data statistical reporting, conducting, if necessary, selective sociological surveys.

2. Measures to prevent circumstances that determine a citizen’s need for social services are carried out, inter alia, within the framework of regional social service programs approved by state authorities of the constituent entities of the Russian Federation.

Chapter 8. Financing of social services and terms of payment for social services (Articles 30 - 32)

Article 30. Financial support for social services

1. The sources of financial support for social services are:

1) budget funds budget system Russian Federation;

2) charitable contributions and donations;

3) funds of recipients of social services when providing social services for a fee or partial payment;

4) income from business and other income-generating activities carried out by social service organizations, as well as other sources not prohibited by law.

2. Financial support The activities of social service organizations under the jurisdiction of federal executive authorities are carried out in accordance with the budget legislation of the Russian Federation at the expense of the federal budget, as well as at the expense of recipients of social services when providing social services for a fee or partial payment.

3. Financial support for the activities of social service organizations of a constituent entity of the Russian Federation is carried out in accordance with the budget legislation of the Russian Federation at the expense of the budget of the constituent entity of the Russian Federation, as well as at the expense of recipients of social services when providing social services for a fee or partial payment.

4. Financial support for the provision of social services by non-governmental organizations, individual entrepreneurs carrying out social service activities, and providing social services to socially oriented non-profit organizations carried out by providing subsidies from the relevant budget of the budget system of the Russian Federation in accordance with the budget legislation of the Russian Federation, procurement of social services in accordance with the legislation of the Russian Federation on the contract system in the field of procurement of goods, works, services to meet state and municipal needs, as well as account of funds of recipients of social services when providing social services for a fee or partial payment.

5. The authorized federal executive body, the authorized body of the constituent entity of the Russian Federation has the right to attract other sources of financing for social services, including for the implementation of joint projects in this area.

6. The procedure for spending funds generated as a result of collecting fees for the provision of social services is established:

1) by the federal executive body - for social service organizations under the jurisdiction of the federal executive bodies;

2) by an authorized body of a constituent entity of the Russian Federation - for social service organizations of a constituent entity of the Russian Federation.

7. The procedure for spending funds generated as a result of collecting fees for the provision of social services should provide for the possibility of using these funds for current activities, the development of a social service organization, and incentives for its employees.

8. If a citizen receives social services provided for by an individual program from a provider or providers of social services that are included in the register of providers of social services of a constituent entity of the Russian Federation, but do not participate in the implementation of a state task (order), the provider or providers of social services are paid compensation in the amount and in the manner determined by the regulatory legal acts of the constituent entity of the Russian Federation.

Article 31. Provision of social services free of charge

1. Social services in the form of social services at home, semi-stationary and stationary forms of social services are provided free of charge:

1) minor children;

2) persons affected by emergency situations and armed interethnic conflicts.

2. Social services in the form of social services at home and in the semi-stationary form of social services are provided free of charge if, on the date of application, the average per capita income of the recipient of social services, calculated in accordance with the regulatory legal acts of the Russian Federation, is below the maximum value or equal to the maximum value of the average per capita income for the provision social services free of charge, established by law subject of the Russian Federation.

3. Regulatory legal acts of the constituent entities of the Russian Federation may provide for other categories of citizens to whom social services are provided free of charge.

4. The procedure for determining the average per capita income for the provision of social services free of charge for the purposes of this Federal Law is established by the Government of the Russian Federation.

5. The size of the maximum per capita income for the provision of social services free of charge is established by the laws of the constituent entity of the Russian Federation and cannot be lower than one and a half times the subsistence minimum established in the constituent entity of the Russian Federation for the main socio-demographic groups of the population.

Article 32. Determination of the amount of payment for the provision of social services

1. Social services in the form of social services at home and in the semi-stationary form of social services are provided for a fee or partial payment, if on the date of application the average per capita income of recipients of social services, calculated in accordance with Part 4 of Article 31 of this Federal Law, exceeds the maximum per capita income , established by Part 5 of Article 31 of this Federal Law.

2. The amount of the monthly fee for the provision of social services in the form of social services at home and in the semi-stationary form of social services is calculated on the basis of tariffs for social services, but cannot exceed fifty percent of the difference between the average per capita income of the recipient of the social service and the maximum per capita income established Part 5 of Article 31 of this Federal Law.

3. Social services in the stationary form of social services are provided to their recipients for a fee or partial payment, with the exception of recipients of social services specified in parts 1 and 3 of Article 31 of this Federal Law.

4. The amount of the monthly fee for the provision of social services in the stationary form of social services is calculated on the basis of tariffs for social services, but cannot exceed seventy-five percent of the average per capita income of the recipient of social services, calculated in accordance with Part 4 of Article 31 of this Federal Law.

5. Payment for the provision of social services is made in accordance with the agreement on the provision of social services provided for in Article 17 of this Federal Law.

Chapter 9. Control in the field of social services (Articles 33 - 34)

Article 33. State control (supervision) in the field of social services

1. The provisions of the Federal Law of December 26, 2008 N 294-FZ “On the protection of the rights of legal entities and individual entrepreneurs in the implementation of state control (supervision) and municipal control".

2. Regional state control in the field of social services is carried out by the authorized body of the constituent entity of the Russian Federation in the manner established by the state authority of the constituent entity of the Russian Federation.

Article 34. Public control in the field of social services

Public control in the field of social services is carried out by citizens, public and other organizations in accordance with the legislation of the Russian Federation on the protection of consumer rights. State authorities of the constituent entities of the Russian Federation, within the established competence, provide assistance to citizens, public and other organizations in exercising public control in the field of social services.

Chapter 10. Final and transitional provisions (Articles 35 - 37)

Article 35. Transitional provisions

1. The list of social services provided by social service providers in the constituent entity of the Russian Federation, approved by the government body of the constituent entity of the Russian Federation in connection with the adoption of this Federal Law, cannot be reduced in comparison with the list of social services established in the constituent entity of the Russian Federation as of December 31, 2014 services provided by social service organizations in a constituent entity of the Russian Federation.

2. Within the framework of ongoing legal relations for recipients of social services whose right to receive social services arose in accordance with the procedure for the provision of social services in a constituent entity of the Russian Federation in force before the date of entry into force of this Federal Law, newly established fees for the provision of social services by social service providers services in a constituent entity of the Russian Federation and the conditions for its provision in accordance with this Federal Law cannot be higher than the fees for the provision of relevant social services to these persons established as of December 31, 2014, and the conditions for the provision of relevant social services cannot be worsened in comparison with the conditions established as of December 31, 2014.

Article 36. On the recognition as invalid of certain legislative acts (provisions of legislative acts) of the Russian Federation

Declare invalid:

1) Federal Law of August 2, 1995 N 122-FZ “On social services for elderly citizens and disabled people” (Collected Legislation of the Russian Federation, 1995, N 32, Art. 3198);

2) Federal Law of December 10, 1995 N 195-FZ “On the fundamentals of social services for the population in the Russian Federation” (Collected Legislation of the Russian Federation, 1995, N 50, Art. 4872);

3) (Collection of Legislation of the Russian Federation, 2002, No. 28, Art. 2791);

4) paragraph 4 of Article 36 of the Federal Law of July 25, 2002 N 115-FZ “On the Legal Status of Foreign Citizens in the Russian Federation” (Collected Legislation of the Russian Federation, 2002, N 30, Art. 3032);

5) Articles 17 and 23 of the Federal Law of January 10, 2003 N 15-FZ “On introducing amendments and additions to certain legislative acts of the Russian Federation in connection with the adoption of the Federal Law “On licensing of certain types of activities” (Collected Legislation of the Russian Federation, 2003, N 2, art. 167);

6) Articles 56 and 65 of the Federal Law of August 22, 2004 N 122-FZ “On Amendments to legislative acts of the Russian Federation and the recognition of certain legislative acts of the Russian Federation as invalid in connection with the adoption of federal laws "On amendments and additions to the Federal Law "On general principles organizations of legislative (representative) and executive bodies of state power of the constituent entities of the Russian Federation" and "On the general principles of the organization of local self-government in the Russian Federation" (Collected Legislation of the Russian Federation, 2004, No. 35, Art. 3607);

7) (Collected Legislation of the Russian Federation, 2008, No. 30, Art. 3616);

8) (Collected Legislation of the Russian Federation, 2011, No. 48, Art. 6727);

9) Articles 12 and 13 of the Federal Law of November 25, 2013 N 317-FZ "On amendments to certain legislative acts of the Russian Federation and the recognition as invalid of certain provisions of legislative acts of the Russian Federation on issues of protecting the health of citizens in the Russian Federation" (Collection of Legislation of the Russian Federation Federation, 2013, N 48, Art. 6165).

Article 37. Entry into force of this Federal Law

The president
Russian Federation
V.Putin

Moscow Kremlin
December 28, 2013
N 442-ФЗ



Revision of the document taking into account
changes and additions prepared
CJSC "Kodeks"

On the basics of social services for citizens in the Russian Federation (as amended as of May 1, 2019)

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